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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    06/08/2017 07/08/2017
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    USD 341*USD 422*
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    Traveller (15102)
    Pool & Beach (3805)
    Room & Suite (2495)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,095 reviews)
    “emerald suite” (467 reviews)
    “main pool” (1,274 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (11,786)
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    There are newer reviews for Valentin Imperial Maya
    See the most recent reviews

    4,231 - 4,235 of 10,547 reviews

    Reviewed 18 October 2014

    I love that hotel. It was our 4th times and i will go back a 5th time. The entertainment people were awesome. I missed you Milagros, Lucy, Rene, Malaka. Hope to see you in two years. They added more lights all over the resort.

    1  Thank Dominique S
    Reviewed 18 October 2014

    My husband and I just returned from a 5 day trip October 12, 2014. The resort is VERY big and beautiful. The food was Great and some of the workers were very helpful. But I did experience some negativity. The first day we arrived we...More

    4  Thank Deanna H
    Reviewed 18 October 2014

    The people who are saying great things about this resort are not lying! We visited here from Oct 3rd -10th 2014. After reading a ton of reviews, we had a pretty high expectation for this property and we were not disappointed. Service was top notch,...More

    13  Thank PAandLA
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 19 October 2014

    Dear recent VIM Guest from Kitchener, Canadá Thank you for took your time to write your experience in our resort and thank you for gave us the opportunity to show you the VIM experience. It is a truly honored for us read that you really...More

    Reviewed 18 October 2014

    To preface, we travel to many resorts a year, typically all inclusives, however this is our first "Adults Only". With that said we also don't review about things that you can't control, weather, water, temperature, sand color etc. Upon first arrival, the resort is beautiful...More

    7  Thank Sofakingbig
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 19 October 2014

    Dear recent VIM guest from Round Lake, Illinois , We appreciate you been mentioning some highlights of your experience as grounds, rooms , pool and food. On the other hand we are sorry to know that the dress code provided was not the adequate to...More

    Reviewed 17 October 2014

    We are just finishing our 14 days here, this has been a great resort. Rumor is because of all the storms in the caribbean this year is why there is so much seaweed on the beach, which made it tough to hang out or do...More

    6  Thank DDyerMuskegon_Mi
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 18 October 2014

    Dear recent VIM Guests from MUSKEGON Thank you very much for your lovely comment about your recent stay at our Hotel. We appreciate your feedback, and will keep your comments in mind as we continually work to improve our guest experience. Thank you also for...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • USD 292 - USD 630 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, HotelsforEveryone, Cancelon, Hotwire, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya
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    Traveller (15102)
    Pool & Beach (3805)
    Room & Suite (2495)
    Dining (1443)
    Hotel & Grounds (7609)
    Bathroom (257)
    Family and Play Areas (58)
    Business Centre & Event Rooms (35)
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    Ask a question
    Questions & Answers
    spoildbrat
    26 July 2017|
    AnswerShow all 2 answers
    Response from Brent P | Reviewed this property |
    As stated by sheila . The two swim-up bars are full service bars. As far as evening buffets go. The only buffets I am aware of is the them night buffets, Mexican and Carribean nights. At least that is what they offered the... More
    0
    Votes
    Vera E
    25 July 2017|
    AnswerShow all 5 answers
    Response from Steven501964 | Reviewed this property |
    Don't get too excited about the lobster. It isn't Maine lobster, which we all know is the best in the world. It is a smaller Caribbean lobster. It isn't too bad...but it ain't from Maine!
    0
    Votes
    TKN124
    23 July 2017|
    AnswerShow all 3 answers
    Response from Sony K | Reviewed this property |
    I am not sure about this. But they have 24 hour room service where they serve a whole bunch of stuff in the menu. It is fast and very good service
    1
    Vote
    Room Tips
    "Building 14, room 14206. It was a corner room, and very quiet with a great view."
    Read review
    "We prefer least expensive deluxe junior suite in building 5, floor level, because central to everything."
    Read review
    "Swim up rooms were amazing!!!"
    Read review
    "The room was clean and very comfortable."
    Read review
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