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Hotel Mocawa Plaza

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Carrera 14, 9N-00, Armenia 630004 Colombia
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About

#1 of 48 hotels in Armenia
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Located at the north of Armenia, only 500 meters from the "Parque de la Vida", 18 kms from the National Coffee Park and 25 minutes from El Eden International Airport, in a complex with shopping center and apartment tower, the Hotel Mocawa Plaza becomes the best choice of accommodation for business and leisure travelers in the department of Quindio. It has 97 rooms with air conditioning, king size beds, parking service, Internet access, Laundry, Room Service, restaurant and coffee bar.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Rooftop pool
Free breakfast
Conference facilities
Banquet room
Rooftop terrace
Baggage storage
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
Spanish

Location

Full view
66Somewhat walkable
Grade: 66 out of 100
30Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
488Reviews11Q+A15Room tips
Traveller rating
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  • 14
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Popular mentions
Ari Bialikamien wrote a review 13 Feb.
3 contributions1 helpful vote
We know hospitality induatry is suffering but this hotel charge high rate and the service is below any reasonable standards considering the rate, by far the most expensive hotel in the city. 1- mediocre check in - nobody was at reception and a bellman tried to do the check in while someome show up 2- Hotel does not provide anything to protect yourself against covid-19 they only checked temperature once and they do not provide any mask and/or hand sanitizer in the room 3- food quality and service is below standard. I waited over 5 min for someone to greet me at the restaurant, they do not know how to explain the dishes and table remains dirty as nobody clears dirty dishes. 4- no pool service at all, area is extremely dirty and you need to go and ask the restaurant staff for towels and then wait 10 minutes for them moreover when the towel comes is ripped with holes on it. 5- Spa is closed, lobby bar closed This hotel should not charge full rate id the provide 1/3 of the service.
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Date of stay: February 2021Trip type: Travelled solo
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bkzpapichulo25 wrote a review Jan. 2021
1 contribution
Very good hotel, stuff was friendly and overall I had a good time and pleasant time...breakfast was delicious. Close too many good location around. I highly recommend hotel Mocawa plaza to all my friends and relatives.
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Review collected in partnership with this hotel
Date of stay: January 2021
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ronkraemer wrote a review Jan. 2021
St. Albert, Canada3 contributions1 helpful vote
Start with the good, hotel is clean and appears to be well maintained. Rooms are standard for this level of hotel. The rooftop pool and lounge is very nice, all things you would expect. In my opinion, the difference between a basic stay and a great experience and fond memory is the way staff will help the guests and this is where the Mocawa falls well short. My wife left her card in the room and the counter staff would not ring the room to let me know she was in the lobby. She finally had to call me from a cell that another guest let her use. A young man wanted to put some decorations on the table in the restaurant as he was proposing to his girlfriend and front staff told him it was not possible. This morning while at breakfast, a table had several decorations for a birthday. My wife saw the young man later on in the day and he told her they went to use the pool and were told it was reserved?? I would think that when one is paying for a service, that service should be available to use. We tried to book the New Years dinner and were told we would be contacted. When we did not hear back, we again contacted the front counter and were told the dinner was full. We later found out there were several empty tables available. When walking into the lobby, not once were we greeted by the front staff. As the front counter personnel is the first experience people have with your establishment, I feel they put NO effort in making your stay enjoyable or helpful.
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Date of stay: January 2021
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Jefferson R wrote a review Mar. 2020
Westchester County, New York6 contributions
The hotel was mostly modern, hot breakfast buffet was fresh and the hotel is close in proximity to points of interest. Great place to stay if you plan on visiting "Parque del Cafe", which is a definite must-see.
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Date of stay: January 2020
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sharoneric2017 wrote a review Feb. 2020
Edmonton, Canada7 contributions1 helpful vote
Mocawa hotel is a very nice hotel, the area is a stop over to go and visit towns surrounding the area such as the Cocore Valley, Salento and Filandia. We were very lucky to have a very kind young gentleman name Manuel from the hotel, whom took us to the Valley, Salento and a coffee plantation. We spent a very nice day with him!!
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip: Our room was great
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PRICE RANGE
USD 68 - USD 87 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PLUS Mocawa Hotel
LOCATION
ColombiaQuindio DepartmentArmenia
NUMBER OF ROOMS
97
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Frequently Asked Questions about Hotel Mocawa Plaza
Which popular attractions are close to Hotel Mocawa Plaza?
Nearby attractions include Parque de los Fundadores (0.4 km), La Otra Mitad (0.2 km), and Avalon Gaming (0.08 km).
What are some of the property amenities at Hotel Mocawa Plaza?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Mocawa Plaza?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Mocawa Plaza?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hotel Mocawa Plaza?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Mocawa Plaza?
Conveniently located restaurants include Café Quindío, Restaurante La Fogata, and AXM Burger House.
Are there opportunities to exercise at Hotel Mocawa Plaza?
Yes, guests have access to a rooftop pool during their stay.
Does Hotel Mocawa Plaza offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Hotel Mocawa Plaza have any great views?
Yes, guests often enjoy the mountain view available here.
Is Hotel Mocawa Plaza accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.