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City Express Monterrey Santa Catarina

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119 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Durango, Mexico
Reviewed 18 August 2016

I wouldn´t recomend this hotel, the location is bas and the neighborhood seemed dangerous. No nearby restaurants, the taxy service takes too long, the internet was impossible to connect, the building and rooms need an remodelation.

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Helpful?
Thank Edith G
Reviewed 28 June 2016

Due to a fully booked week in Monterrey my company made reservation in this place and it is not really in Monterrey city but on the road to Saltillo. Just in the road. Durty room and bath. Feels unsecure. I stayed only one night and leave the place. Wifi didn't worked, at least I could use the computer at the...

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Helpful?
Thank Sandra V
Spring Branch, Texas
Reviewed 23 June 2016

We were in Monterrey for an important meeting at the US Consulate. When we arrived at the hotel we noted that the ceiling in the lobby had sprung a leak and there was a bucket on the floor of the lobby. The bucket was still there the next morning. The staff was very friendly and all of the paperwork was...

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Helpful?
Thank WildElMolo
Ajijic, Jalisco, Mexico
Reviewed 4 October 2014

Well located to break a Dallas-to-Guadajara trip in half, with easy access to major thruways. Hotel is clean and comtemporary... comparable to Fairfield Inn in the States. I've also stayed at other City Express Hotels and found them very consistent.

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Helpful?
1Thank AntonioRambles
Marlen C, Guest Relations Manager at City Express Monterrey Santa Catarina, responded to this review

Dear Guest , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Monterrey Santa Catarina did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

Erongaricuaro, Mexico
Reviewed 11 June 2014

I was so exhausted that I washed my face with cold water at night, thinking it would take time to get hot water to top floor. However, in the morning, I let the water run, and run and run. Finally, I contacted front desk and the hot was was broken and had been since the previous day. Why did they...

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Helpful?
1Thank DMHAustin
Merida, Mexico
Reviewed 19 June 2013

It is basic but meets all of most travelers needs. It was clean and quiet and a reasonable price. Front desk personnel were friendly and helpful. I would stay there again if I were passing through (on the outer 'loop' or by-pass) Monterrey. The breakfast was really the only negative - and it was a BIG negative.

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Helpful?
1Thank L0calO
ControlCalidad, Guest Relations Manager at City Express Monterrey Santa Catarina, responded to this review

Dear Guest, Thanks for contacting us, it is a pleasure to know that your stay in our hotel City Express Monterrey Santa Catarina, meet your expectations and know that our service standards and quality made ​​him feel very comfortable during their stay. Despite the disadvantages q tube with breakfast We said goodbye to you, but first thank you for your...

Erongaricuaro, Mexico
Reviewed 4 April 2012

This City Express is 5 miles north of the Saltillo/Monterrey cuota and the Periferico turn-off to N.Laredo. (Take road marked "Monterrey Libre") This hotel is convenient. Secure parking is nice and I noticed the guard there all the time. Continental breakfast next door is complimentary, but never tried it. The advertised rate, on their sign, outside the hotel, is $710...

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Helpful?
1Thank DMHAustin
CalidadyServicio, Guest Relations Manager at City Express Monterrey Santa Catarina, responded to this review

Dear Guest, Thank you very much for sharing your experience with us. I would like to offer you an apology in relation to the inconveniences you might have had with the internet and the side door which was stuck. Let me assure you that the proper actions have been taken in order to correct this details. We hope you give...

hutchinson ks
Reviewed 1 March 2011

they are definitely thieves. i traveled with alone with 3 yr old grandchild. the 2 security guards are brothers!! first it was scarey because they never would gv me a key to my room kept saying they would get it something was wrong with it. i left and they would just open it for me, they would not change my...

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3Thank robbingarcia
texas
Reviewed 23 January 2009

please do not stay at this hotel it is not safe, the staff is terrible, we felt like someone was always watching us. Before we went up to our room we saw two man just walking around the parking lot, it was late so it scared me, after a few hrs. of sleep I woke up to some noise so...

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2Thank scared0728
texas
Reviewed 17 January 2009

My older sister, her husband, my niece and I were driving back from San Miguel de Allende Guanajuato, our destination been Austin Tx. My brother-in-law was getting tired so we decided to stop and rest for the night. We checked in around 10 p.m. we each just had handbbag with a change of clothes for the next day. The "security...

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Helpful?
5Thank confused8989

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Near City Express Monterrey Santa Catarina

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about City Express Monterrey Santa Catarina

Address: Carretera Monterrey Saltillo No. 1135 | Col. Puertas las Mitras, Santa Catarina 66350, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Santa Catarina
Price Range: $71 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — City Express Monterrey Santa Catarina 2*
Number of rooms: 105
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Questions & Answers

Questions? Get answers from City Express Monterrey Santa Catarina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi didn't worked.”
 of 5 bubbles 362sandrav, 27 Jun 2016 | Read review
“Get a room close to the WiFi router!”
 of 5 bubbles AntonioRambles, 3 Oct 2014 | Read review
“Rooms in back are quieter.”
 of 5 bubbles DMHAustin, 3 Apr 2012 | Read review
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