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Pirin River Ski & Spa

Travellers' Choice award winner
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Pirin River Ski & Spa
Pirin River Ski & Spa
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248 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Milano Marittima, Italy
Reviewed yesterday NEW

This was our absolutely best holiday ever! We have been returning to this hotel for years and I have to say its getting better and better. The amazing Katarina and Yaro will definitely make you feel home! Our room was super cute and warm. Always super tidy and clean. We were skiing every day, renting the skis at the hotel...

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Thank sophia112017
Mullingar, Ireland
Reviewed 3 days ago NEW

Loved this hotel, manager Katarina met us party of 21 on arrival,with mulled wine, I knew by her professional manner, our holiday and stay would be wonderful, Katarina helped my husband with lost ski pass, changed our apartment to make us more comfortable, this lady pulled out all stop for us, would love to have her running any company All...

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Thank jkomahony
Reviewed 4 days ago NEWvia mobile

The hospitality was outstanding. The staff there is very friendly and made us feel right at home. The bartender can make a mean margarita and plenty of other cocktails. The breakfast buffet was exceptional. And the rooms are like your own little home. Great location minutes walk to downtown areas. And they greet you with wine which is a plus...

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Thank Goran D
Reviewed 1 week ago via mobile

This neat family-owned and operated apart-hotel is physically no different from many others in which we've stayed. Nice rooms with fireplace and kitchenette, great pool, spa facilities, ski-storage, basic buffet breakfast and options for half-board. What sets them apart from the crowd is their dedication to customer service. It's absolutely 6-star service, and we wish they'd run courses for some...

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Thank Adventurerjane
Barnet, United Kingdom
Reviewed 1 week ago via mobile

I cannot praise this hotel enough! The Managers katarina and yaro and all the staff made our Christmas ski break one of the best experiences ever. This hotel is definitely worth at least 5 stars. Katarina runs and amazingly tight ship. Nothing was too much trouble and everything we needed was instantly provided. The apartment was lovely and spotlessly clean....

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Thank Manda S
Reviewed 2 weeks ago via mobile

We want to thank katarina and yaro for the hospitality, in a beautiful place! They was very helpful and very kind! They answered every question that we have! The rooms are spacious and very clean. Highly recommended!!!!

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Thank Dimitrios P
Reviewed 2 weeks ago

The accommodation was simply excellent! The room was clean and fully equipped with Kitchen and Cooking Facilities. The fire place was great and we enjoyed the warmth and environment it created. The restaurant and bar facilities were great and environment was cozy and charming. We had dinner and breakfast at the hotel and we were pleased with everything. The Spa...

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2Thank Marios S
Nicosia, Cyprus
Reviewed 3 weeks ago via mobile

My family and I had a great stay at Pirin River Ski and Spa. The service was excellent. The apartment was very nice and comfortable. We could easily walk to a number of restaurants. It was easy to arrange skiing and transfers using the hotel. We highly recommend this hotel.

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Thank Shereen H
Reviewed 3 weeks ago via mobile

Words are too small to describe the hospitality, help, friendliness that katarina and all the staff prefer to us.I felt like I was in my house. everything was spotless, quality and at the right price.If you are considering the possibility to go to Bansko .. there is no other option than this gorgeous hotel !! You should be here...!!

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1Thank Vaggelis P
Istanbul, Turkey
Reviewed 23 October 2016

Excellent hotel and wonderful experience! From the moment we arrived our unforgettable time at the hotel started! Warm welcoming, quick check in, cozy apartment with small welcoming gift, fire place ready - all of this make us feel expected and welcomed! A welcoming drink makes you feeling that you are coming back to a family and makes you relaxing and...

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Thank Marta D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Shuttle Bus Service
  • Breakfast included
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Pirin River Ski and Spa is TripAdvisor’s Travellers’ Choice 2015 Winner in three categories - Best Service – number one hotel in Bulgaria, Family (number one hotel in Bansko, number two hotel in Bulgaria) and Bargain (number two hotel in Bansko, number three hotel in Bulgaria). Many wonder – WHY ARE WE THE BEST? Actually, the answer is very simple – we care about our guests and we love what we do. That is why all of us at Pirin River Ski & Spa always do our best to make sure that our guests will have fabulous, fun and carefree holidays. We think that our guests are the ones that can best describe our property. This is what they say.... “…We spent 9 days and every day was special…” “…Amazing service! The front desk was very nice, patient and helpful...” “…If star ratings were awarded on service alone then this hotel would be a 5*…” “…All staff speak English amongst many other languages…” “…On arrival, we were immediately impressed with the hotel and apartment. Both were 'high spec', spotless and modern, yet retaining the traditional Bulgarian style for authenticity…” “…We were pleasantly surprised by the gorgeous room we had with a balcony and a view of the mountains. The living / kitchen area is spotlessly clean with a comfy corner couch, a fireplace, dining table, tv and all utensils and cooking facilities you could need. The bed was comfy and there was plenty of storage and a safe. The bathroom again was spotlessly clean…” “…TV stations with dozens of channels worldwide, Internet connection (WiFi) that was awesome and fast…” “…The Spa is really well looked after, 2 saunas, a turkish bath, a nice size pool and a jacuzzi is what you would expect to find at a 5 star hotel...” “…The pool is nice and both our girls loved it. It was always clean, warm enough (in most of the days it had 31-32 degrees C…” “…Massage and treatments were lovely and very good value!...” “…The food.. I have never eaten better food for that money! brilliant!...” “…The breakfasts were really fantastic! A really substantial variety of food to eat. The fresh fruit salads were really good. The eggs and bacon and chocolate pancakes were really great too….” “…Lots of variety with meals and plenty of fruit and vegetables. We were a varied bunch but there was plenty of choice for us all. We've always gone self-catering before but we will certainly be back half board again in this hotel…” “…The hotel has a cozy bar serving amazing hot chocolate and other drinks - the 2 Lev (65p?) bottles of local beer are awesome…” “…The bar man was really lovely too, very friendly and made terrific cocktails…” “…One of the real selling points for this hotel is that you can get your lift pass and equipment at the hotel! If the equipment you want is not available at the hotel then they will arrange it for you with other shops in the town, they were really accommodating to us…” “…There is a shuttle bus from the hotel to the gondola, and we never waited more than 5 minutes for the driver to appear. Perfect with the kids. I didn't have to carry 2 sets of skis far at all!...” “…The hotel organised our transfers to and from Sofia and the drivers were friendly and punctual, and the cars very comfortable…” “…An advantage for us was also the parking…” “…Situated half way between the gondola and the old town it is in a perfect location…” “…I liked the location as it was very quiet, not on a main road or next to any night clubs - however a very short walk to those!...” “…Everything was so easy . We didn't leave the hotel except to ski…” “…You really get there, for a reasonable price, significant utility, quality, simplicity... and a warm atmosphere…” What should we say? Fantastic description! A big THANK YOU to all of you for your kind words! You all are the reason why we love what we do… and an inspiration for us to continue improving… You have not been in Pirin River Ski & Spa yet? Well, maybe it is time for you to visit and write your own story about Pirin River Ski & Spa...right here on TripAdvisor... ... more   less 

Additional Information about Pirin River Ski & Spa

Address: Ikonom K. Chuchulayn 74-78, Bansko 2770, Bulgaria (Formerly Pirin Rise Apartments)
Region: Bulgaria > Blagoevgrad Province > Bansko
Price Range: $91 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pirin River Ski & Spa 3*
Number of rooms: 44
Hotel Style:
#2 Family Hotel in Bansko
#2 Ski-In / Ski-Out Hotel in Bansko
#2 Spa Hotel in Bansko
#3 Romantic Hotel in Bansko
#6 Best Value Hotel in Bansko
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Questions & Answers

Here's what travellers have asked, with answers from Pirin River Ski & Spa staff and other travellers.
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Questions? Get answers from Pirin River Ski & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor”
 of 5 bubbles jkomahony, 14 Jan 2017 | Read review
“Rooms with the fire place”
 of 5 bubbles 347martad, 23 Oct 2016 | Read review
“Book the popular apartment, it had a beautiful view of the mountains”
 of 5 bubbles jaspreetbhangu, 27 Jul 2016 | Read review
“Do not hesitate to contact the hotel manager or stuff to get their recommendations - they'll fit your needs with pleasure.”
 of 5 bubbles Mark_Rudek, 13 Mar 2016 | Read review
“Mountain view rooms have limited view of the mountain.”
 of 5 bubbles jdhoogervorst, 8 Mar 2016 | Read review
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