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Redenka Palace

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32 Reviews from our TripAdvisor Community

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Showing 29: English reviews
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Reviewed 3 January 2017

I stayed there with my wife and some friends to celebrate new year eve. we were disappointed from the management of the restaurant and the manager of the hotel. first of all, they allowed smoking in the restaurant while it is not allowed. then there were problems in the kitchen and they were not able to serve food on time...

Thank VladTrend
Paris, France
Reviewed 16 August 2016

Unfriendly staff, not working facilities,e.g. steam bath, occasionally not enough hot water are only small fraction of the misfortunes we experienced in the hotel. However, the hygiene in the rooms and pool is really good.

1Thank SophiaBlanc
Reviewed 6 August 2016 via mobile

I was expecting a lot more from this hotel because of the price but everything was so disappointing. The room was dirty. We had one remote for the two TVs which by the way were pretty old. The additional bed was the sofa and was very uncomfortable. The food was terrible. Neither the quality nor the quantity. Breakfast was miserable...

1Thank neverthereagain
Sunny Beach, Bulgaria
Reviewed 18 May 2016 via mobile

We visited the place with our 18month old son and our golden retriever. There were very few other guests so we had plenty of room for the boys to run and play :) they have outdoor and indoor playground, so we had options for the sunny and rainy days. I liked the place and we will be back for sure!...

2Thank Diana K
Redenka, Director of Sales at Redenka Palace, responded to this review

Dear Mrs. Diana, Thank you for rating us high! I am sorry you are disappointed of the food. But next week we will hire a new Chef and we are sure the cuisine will be improved. Hope to see you again! Best regards, Bilyana Vasileva

Reviewed 2 May 2016 via mobile

The location is not bad. Razlog has remarkable nature. We were looking for a place for rest, and if the sound isolation of the rooms was good I think that we would rest. The pools are quite clean. The personal is polite. First, the room looks nothing like on the pictures. We had studio for two, and the room was...

Thank Sanja D
Reviewed 15 September 2015

Redenka Palace is an apartment hotel. The restaurant serves good local fare priced to delight British travelers, a beer is 70p and a decent bottle of wine is £6-7. We have a one bedroomed apartment with its own cooking facilities. The reception staff are very friendly and efficient. The hotel is spotlessly clean. The hotel is situated about 20minutes from...

Thank Patrick O
Redenka, Guest Relations Manager at Redenka Palace, responded to this review

Thank you for rating us high! Kind Regards, Pavlina

Reviewed 29 August 2015 via mobile

Very nice place, comfortable cottages. Nice pool. But the service is very POOR. Staff served us as they hate everybody. Especially at pool bar. Maintenance is very poor as well. You feel immediately that they do not care after facility and 2-3 years place will turn in horrible place.

Thank EminAhmadov
Sofia, Bulgaria
Reviewed 12 July 2015 via mobile

It's a great place located between two of the most beautiful Bulgarian mountains. Great pools and pub, although the breakfast was poor and everything was grabbed in seconds, eventually if you don't have fast hands, you'll ended up eating bread and butter, but despite that the i'm rating it high !

Thank vota99
Redenka, Manager at Redenka Palace, responded to this review

Thanks so much for your high rating although the breakfast was not sufficient. We invest a significant amount of time into improving the quality and quantity. Best Regards, Maria

Singapore, Singapore
Reviewed 6 May 2015

I have been here 5-6 times and still keep on going back, great location (easy access to Razlog, Bankso, Predela, Qvorova Poliana and more). Staff have been there for long time and have alway been very polite. I personally like the food a lot also. As far as activities, there is tennis court, two pools, sauna, steam room, spa, football...

2Thank EmilDAtanassov
Redenka, Manager at Redenka Palace, responded to this review

Thank you for the very nice review. We hope you will keep on choosing Redenka for your holiday place. Looking forward to seeing you this Summer as well. Best regards, Maria

Milton Keynes, United Kingdom
Reviewed 7 November 2014

I have been to this gated community several times now and every time it gets better. I first started skiing in Bansko several years ago and Redenka is a great place as long as you have a car to get to and from the town as it is about 10km away. The apartments are fine in general, cleaned on a...

Thank Nwesterby

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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The spacious Redenka Palace comprising 87 luxurious apartments and is part of the Redenka gated complex. Redenka Golf & Ski Club is recently built and furnished to the highest standards with all cooking and self-catering facilities and household appliances. You will be pleased with the fine selection of international channels supplied by the cable TV and the broadband Internet connection available in each apartment. You will be able to use also the Wi-Fi network, that has almost 100% coverage in the complex. ... more   less 

Additional Information about Redenka Palace

Address: Redenka place, Main road Predela-Bansko | near Razlog, Bansko 2770, Bulgaria
Region: Bulgaria > Blagoevgrad Province > Bansko
Price Range: $37 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Redenka Palace 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Redenka Palace Hotel Bansko
Hotel Style:
#4 Top resorts Hotel in Bansko
#37 Luxury Hotel in Bansko
#50 Spa Hotel in Bansko
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Questions & Answers

Here's what travellers have asked, with answers from Redenka Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont stay on the ground floor of the hotel it is cold and noisy”
VladTrend, 3 Jan 2017 | Read review
“Lower floor, pool view”
SophiaBlanc, 16 Aug 2016 | Read review
“South facing is best”
patricko472, 15 Sep 2015 | Read review
“Palace B overlooking the tennis courts gets the morning sun and is quieter”
HELENA876, 28 May 2013 | Read review
“When looking for chalet ask for one with shades on windows.”
NatalyT249, 25 Aug 2012 | Read review
5 of 5