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Spa Hotel Emerald

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1 room 2 adults 0 children
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Spa Hotel Emerald
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76 Reviews from our TripAdvisor Community

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Showing 49: English reviews
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Gloucester, United Kingdom
Reviewed 3 days ago NEW

This was our fifth visit to this hotel and once again we had a great stay.We had a huge room on the third floor with views of the snow capped mountains and with the lift opposite to go down and use the spa after a day on the slopes.

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Thank Topgun894
Kiev, Ukraine
Reviewed 1 week ago via mobile

Good choice for our big family:big and comfortable rooms,cosy spa-centre,domestic and plenty dishes at the restaurant!Great location-near Gondola but silent..The disadvantages are smoke in the aisles and overcrowded restaurant in the evenings

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Thank 302VictoRIA
Istanbul, Turkey
Reviewed 1 week ago

The hotel is definitely bad considering decoration, quality of service and food.. Rooms and furniture were all old and most of them were worn out. Cleanliness was average. Staff was not bad.. The only thing good about the hotel is its location in terms of being very close to the lift which brings you to the skiing pistes. In general,...

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Thank Sami99
Sofia, Bulgaria
Reviewed 2 weeks ago via mobile

The only positive thing you can say about the hotel is location. Very close to gondola. Everything else is not 4* since long time ago. Maybe it was once it was built 15 years ago. Reception - rude and indifferent. Restaurant - small, dark and dirty. Food - as for a 2* pension regarding quality and diversity. Rooms - old,...

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1Thank Eva S
Reviewed 2 weeks ago via mobile

Badly supported generally, rooms are dirty, and basically furnished. The staff is rude. Never again! Spend a little more money and avoid this hotel. Basic hotel but definitely far far away from 4 stars.

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1Thank MladenMarinov
Istanbul, Turkey
Reviewed 3 weeks ago via mobile

Visited son during winter break. He had been there for a winter break together with his friends. Bansko is a ski resort town full of bars, restaurants and budget hotels. Bansko is a very good quality ski slopes in Bulgaria. 2.5 hr drive from Sofia, acceptable quality lifts and slopes. Good snow, peak is at 2600 m. But grooming arlt...

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Thank Yetikkm M
Reviewed 8 January 2017 via mobile

I have visited alot of countries and stayed in many hotels, but I have never seen a more dirty room. The carpet, the sheets, the towels!!! Thank God I brought my own slippers. For a 4 star hotel, major disappointment.

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2Thank Chris T
Bucuresti
Reviewed 28 December 2016

Large room, clean but modestly furnished. Decent service. The food was varied from vegetables to meat but nothing special (I mean the taste and quality of products used). Internet access (WiFi) is available only in the reception area. Cold in the room the first night. We had free acces Spa center (indoor swimming poll 7 on 7 meter, sauna for...

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1Thank clasicul
Tel Aviv, Tel Aviv, Israel
Reviewed 10 November 2016

Been there in 2012 and going to be on march 2017. Why is it perfect? * VERY close to the gondola (which is the most important part. Believe me you don't want to walk with the equipment more than necessary) * Food is fine. Especially the breakfast is very convenient. You can eat in a restaurant later if you like.....

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2Thank Pavel R
Burton upon Trent, United Kingdom
Reviewed 4 March 2016 via mobile

We stayed in this hotel for 6 days and im glad no more. As soon as you walked in you can smell cigaretts and we have been told they dont smoke in there. Food very basic every second day the same poor quality. Very smelly sink in the bathroom. If you would like to cook anything or make some food...

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3Thank Sylwia P

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service

Additional Information about Spa Hotel Emerald

Address: Pirin Str. | Arena, opp Gondola Lift, Bansko 2770, Bulgaria
Region: Bulgaria > Blagoevgrad Province > Bansko
Price Range: $64 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Spa Hotel Emerald 4*
Number of rooms: 140
Reservation Options:
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Hotel Style:
#30 Luxury Hotel in Bansko
#43 Spa Hotel in Bansko
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Questions & Answers

Here's what travellers have asked, with answers from Spa Hotel Emerald staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To be as far away from the vents in front of the hotel.”
 of 5 bubbles Abraxasnew, 23 Feb 2015 | Read review
“If you intend to see and use some of the local Mahenas,restaurant ask for B and B.We had a corner room on the second floor very large and very quiet.”
 of 5 bubbles Topgun894, 2 Mar 2014 | Read review
“Rooms on the 1st or 2nd floor are nice because sometimes it takes a while for the elevators to arrive, so taking the stairs is quick.”
 of 5 bubbles EliranS, 27 Feb 2014 | Read review
“One good tip: choose another hotel if you pay RESPECT FOR YOURSELVES!”
 of 5 bubbles Lorelei118, 2 Jan 2014 | Read review
“All ways ask to see the room before you sign in .”
 of 5 bubbles Topgun894, 20 Feb 2013 | Read review
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