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Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall

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Holiday Inn Express Hotel & Suites Pine Bluff\/Pines Mall
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44 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Hot Springs, Arkansas
2 reviews
Reviewed 3 weeks ago

Usually very impressed with Holiday Inn Express, but this one is lacking. Room was dusty and floor was not vacuumed. Could see spots on surface of sink area showing that it was not cleaned properly. I wouldn't blame it on the hotel, being that it was my first visit...hopefully just need to supervise housekeeping better. Coffee area in room did... More 

Thank WinDanMan17
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall, responded to this review

Dear WinDanMan17, Thank you for taking the time to write a review about your stay with us. I am glad to know that the WIFI service worked well during your business travel to our hotel. On the other hand, I would like to apologize for not living up to your expectations regarding our the cleanliness of the room and bathroom... More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 October 2016 via mobile

It seems you are punished for having status with IHG and making reservations I made my reservation around 10am. My coworker did not make one and just walked inn. My coworker and I showed up around 3:00PM to check in i was put on the 3rd floor. "In my IHG preferences I have ground floor or near elevator." Since I... More 

Thank Richard D
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall, responded to this review

Dear Richard D, Thank you for your recent stay and for taking the time to write a review. I sincerely apologize that you did not get your preferred room location. Let us assure you that we want nothing more than to ensure your satisfaction from the time you arrive, up until you leave our hotel. So we truly appreciate that... More 

Travellers are raving about these Pine Bluff hotels

Grand Rapids, Michigan
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2016

I enjoyed this hotel. The high point in the location is that it is on a campus that contains a mall and some restaurants. A grocery store is very close by. A little smaller than average exercise room. Average continental breakfast.

Thank GrandRapidsRon
Kansas City, Missouri
1 review
Reviewed 15 August 2016

Staff was very inviting! Good breakfast. Southern hospitality in a small town. Stayed two nights. Used pool which was operating fine. The exercise facility was more than adequate. The location was close to the mall within walking distance, and several places to eat. Good for business or leisure. Very welcoming staff.

Thank blkwoman9
Petal, Mississippi
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 August 2016 via mobile

The hotel was nice. Our room was clean. Workout center had multiple cardio machines, free weights, and stability ball. Breakfast was typical HI style. One issue that was irritating was the cleaning carts lined up in hallways throughout the day making it like an obstacle course to get through to your room. Doors to storage rooms and laundry room were... More 

Thank traceyd780
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall, responded to this review

Dear traceyd780, Thank you for writing a review about your recent stay with us. It’s nice to know that you have regarded our hotel to be nice, fitness center nicely equipped. On the other hand, it is to my regret that housekeeping carts lined up along the hallways were a letdown. Please be assured that your feedback will be acted... More 

Palm Bay, Florida, United States
Level Contributor
104 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 August 2016

We stopped here on the way home. We got a king non smoking room. It was clean, comfortable, and the bed was amazing. This was night 14 traveling. We had stayed with family and in a few hotels. Everyone of the hotels we stayed at were very good, but this was the most comfortable, clean, and restful sleeps we got... More 

Thank SueD215
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 June 2016 via mobile

Pine Bluff is a mill town, meaning the whole town has a sickening, wretched odor due to the air pollution. The pollution source is visible from the front door of this property. Room and breakfast were good (evening front desk staff and breakfast host were both friendly and helpful). But I stayed here for the pool, but could not enjoy... More 

Thank LSUdad4
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall, responded to this review

Dear LSUdad4, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that you found our room and breakfast good. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am... More 

Central Florida, Florida
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 April 2016

At first we were looking for the La Quinta, because we were traveling with 2 dogs. The La Quinta is no longer and they were renovating all of the "pet rooms", so we couldn't stay there. We went to the next hotel and were told that they only allow one pet per room, so we couldn't stay there. By this... More 

1 Thank Badgerdawg
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall, responded to this review

Dear Badgerdawg, Thank you for your stay and for leaving a review. Our goal has always been to provide our guests with the best hospitality service and I am sorry for the issues you had with your room accommodations and regret the inconvenience this may have caused you. Your comments are valued and be rest assured that these will be... More 

Huntsville, Alabama
Level Contributor
741 reviews
520 hotel reviews
common_n_hotel_reviews_1bd8 282 helpful votes
Reviewed 29 February 2016

The hotel sits on an outer perimeter of an old, abandoned mall just off the interstate and there is abundant parking. They have a very small lobby with room for only two small easy chairs and a side table. The breakfast area is just to the left in a room that can be secured. We were upgraded to a “suite”... More 

Thank AGoingGal
Level Contributor
3 reviews
Reviewed 6 December 2015

I have stayed her several times with no promblems. My card had been debited after I check out for the second time. I called the hotel where I was told they didn't do it maybe I should call the other hotel... Why would the other hotel debit my card if I never was there. Well I had to call guest... More 

Thank Verette W

39 photos of this hotel

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Pool/Beach Area (2)
Room/Suite (8)
Business Centre/Function Rooms (2)
Hotel & Grounds (2)
Dining (4)
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  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A rich and rewarding experience located right at the beginning of where all the fun begins and where the connecting roads meet is where the Holiday Inn Express Hotel & Suites Pine Bluff lends its new approach to affordability comfortability and hospitality. We are an 80 guest room premier hotel in Pine Bluff, Arkansas. It is easily located just off US 65 (Interstate 530) in the parking lot of the Pines Mall. We offer many amenities that will be useful to you as a business or leisure traveler. Enjoy our complimentary hot breakfast every morning, free local phone calls, suites, free DSL and wireless Internet access, business and fitness center and outdoor swimming pool. Enjoy golfing at three public premier courses; fishing in either the Arkansas river for bass or local lakes. The Holiday Inn Express Hotel Pine Bluff is conveniently located close to many major businesses in town such as Evergreen Packaging, University of Arkansas and the Pine Bluff arsenal. We have ample and secure parking for recreational vehicles, buses and trucks. Thanks for inquiring about our hotel and we hope to see you soon! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall

Address: 2903 Pines Mall Drive, Pine Bluff, AR 71601
Region: United States > Arkansas > Pine Bluff
Price Range: $136 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Pine Bluff/Pines Mall
Holiday Inn Pine Bluff
Pine Bluff Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else to stay.”
 of 5 bubbles TomSIU, 29 Jan 2013 | Read review
“Choose upstairs to not hear walking above. Be sure and lock your vehicle and park as close to motel as possible. If you are worried about safety, you might want to think twice.”
 of 5 bubbles preach7, 14 Jan 2013 | Read review
“The rooms with the couches were very spacious”
 of 5 bubbles MissyW608, 30 Jun 2012 | Read review
“Don't stay here.”
 of 5 bubbles cotraveler2370, 18 Jun 2012 | Read review
“Make sure you check their cancellation policy before you book.”
 of 5 bubbles MNroadtrippers66, 6 Nov 2011 | Read review
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