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Shocked to arrive and no one at desk, clerk was outside smoking- came inside and said had to wait until exactly 3 pm to check in- OK. Came back at 3, lobby smelled like smoke stack. Checked in- assigned 3rd floor room- condition was not...More
Thank McKie G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine BluffResponded 1 week ago
Hello McKie G,
Thank you for taking time to leave us a candid review about Holiday Inn Express Pine Bluff, AR. I recognize your stay was not 100% satisfactory. IHG values your experience with our hotels. I have sent you a private message so we...More
Very clean and very accommodating . Everyone was so willing to help and we had very great and fast service. I would love to bring my family with the next time. Will be looking forward to coming back. The breakfast was also better than my...More
Response from HoliInnExp, General Manager at Holiday Inn Express Hotel & Suites Pine BluffResponded 6 August 2017
Thank you so much!
We love doing this job.
We look forward to seeing you again soon!
I only spent one night here and it was a pleasant one. The hotel is located right off the major highway. Check in was simple, the employees were friendly and helpful.
My room was very clean, warm and inviting. Nice flat screen tv, microwave and...More
Please avoid this city all together. I have to go there on business. Its very unsafe. Even this seemingly nice hotel has super ghetto people partying in the parking lot. And the lobby smells kinda bad too. Too much noise going on all the time....More
Response from HoliInnExp, General Manager at Holiday Inn Express Hotel & Suites Pine BluffResponded 14 October 2017
Hello and thank you for taking the time to review our hotel.
One of the most challenging parts of this hotel is being stuck in between two paper mills which creates quite the challenge to keep the smell created by the paper mill out of...More
This was a haven! Leaving Little Rock, there were really no motels until Pine Bluff. This was the first place we found. It was clean, smelled good and the beds were SO COMFORTABLE!!!! So glad we found it!!!
Response from HoliInnExp, Manager at Holiday Inn Express Hotel & Suites Pine BluffResponded 9 October 2017
Thank you so much for taking the time to review our hotel.
So glad you enjoyed our upgraded bedding.