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5.0
#1 of 9 hotels in Mas
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to our "HOME" A hidden gem in the traditional village of Kumbuh, Mas – Ubud, the resort is elegantly embroidered on a breathtaking spacious landscape surrounded by exotic plantations of the Balinese frangipani, mangosteen trees, and the arrays of coconut trees and red palm trees are to be found amongst the collection of many rare trees. The resort is luxuriously outfitted with a 8000sqm infinity pool protrudes from the lobby. This resort’s centre piece is skirted by palm trees and an arched wooden sundeck inviting you to lay back and ease off on one of the pool chair and let the cool breeze drifts you away. The Sankara Resort is only 90 minutes away from the Ngurah Rai International Airport and about 15 minutes easy drive to the world-known Ubud centre. Encompassing a collection of 30 Balinese styled rooms and villas, the resort is nothing but a peaceful retreat where any soul will immerse in a total relaxation. Enjoy your new home far from "HOME"
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Value
Languages Spoken
English, Indonesian
Location
Banjar Kumbuh, Desa Mas, Mas, Ubud 80571 Indonesia
The Sankara Resort by Pramana
2,735 reviews
Getting there
Somewhat walkable
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The Sankara Resort by Pramana is widely recognized for its exceptional service, with guests often noting the friendly and hospitable staff, alongside the highly praised spa treatments. Many visitors find the resort to offer excellent value, with reasonable pricing and a high-quality experience.
The hotel's cleanliness and spacious, comfortable rooms are consistently commended, further enhancing the serene atmosphere set amid lush greenery and traditional decor. While the tranquil location near Ubud is a highlight, some guests mention the pool's temperature and shuttle service could be improved.
Location
Convenient
Atmosphere
Serene
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Relaxing
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The Sankara Resort is lovely. We stayed here for 5 nights and ended up extending our trip one more night because we loved it so much. We initially stayed in a deluxe room #807 and for our additional night we stayed in Titi Besi deluxe pool villa. Rooms were big and spacious, clean and beautifully decorated while overlooking lush trees. Included in the rooms were an abundance of bath accessories, robes, slippers, bug spray, power adaptor, and indoor bug repellent and complimentary bottled water and tea.
The resort has a very beautiful, clean main pool. It main isn’t huge, but was very comfortable and clean. There are only 8 lounge chairs but was never a problem for us.
The restaurant was good and we ordered room service from there a few times. It is decently priced and offers several options. Breakfast offers only a couple options but very good.
We did a couples 2.5 hour spa called the Coconut Secret beauty. It was perfect and professional. We loved it and our skin was absolutely soft and glowing afterwards (I had a skin allergy from the hot sun so this was everything).
The yoga center was beautiful and I loved the free morning yoga with Sukarmi! They provided the mat, bottled water and flower. It was spacious and was an enjoyable Balinese style yoga for an hour.
We loved and gratefully appreciated the free hourly shuttle service that we used every day from 8am to 10:30pm. The vehicle was clean, always provided free bottled water and umbrellas to use with a safe driver and 10 minute ride.
Staff are incredibly friendly and helpful! Every time we entered the lobbied we were warmly greeted, probably some of the absolute best customer service ever! So thank you for your hospitality. Of course, I really loved Sukarmi the most, she and I really connected.
The WiFi was good for us (we come from the USA). The location was perfect for us because it was directly in downtown Ubud, which is very loud, so this was a quiet resort (outside of the occasional noise from the Ubud club) that was fairly close to Ubud market center. Overall we absolutely loved our stay and would recommend and come back to! We loved the tropical area.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parka iWayan, General Manager at The Sankara Resort by Pramana
Responded 16 Mar 2020
Dear Jasmine F, Om Swastiastu, Genuine greeting from your new home The Sankara Resort & Spa by Pramana Experience. It is with sincere gratitude that we thank you for selecting our resort for your recent visit to Ubud and taking the time to share your thoughts about your stay at TripAdvisor. We are delightful to know that every effort were worth it and memorable. Start from Balinese welcoming, facilities, ambience, and enjoyed every inch of our team services. We strive to create engaging experiences that continue to enrich the lives of our guests long after they have returned home. I appreciate your recognition towards our family members, especially Sukarmi for your morning yoga class. This is truly appreciated and will certainly encourage and motivate not only Sukarmi but also all of us to maintain and even exceed on our current standards of products and service. Everyone will be very happy to know you enjoyed overall our service during your stay. Our family are forever grateful for your kind words and it would be the greatest compliment to welcome you back in the not too distant future. Love and huge from entire The Sankara family. Kindest regards, Vaundra Aristra Front Office Manager
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We stayed here for a night on the 20th December as our flights were brought forward a day. We wished we could have stayed longer. It was absolute paradise, from arrival at 2am the kitchen was closed but the left two sandwiches in our stunning room. The room was perfectly presented, a fruit bowl, a stunning huge bath tub and even flowers on the bed with a scroll note welcoming us to the hotel. The breakfast was delicious with lots of options. The pool was a perfect temperature, one of those perfect infinite pools. Would highly recommend this hotel.
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip:There are rooms with private pools that looked incredible. But I don't think you can really...
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Response from sankara_resort, Manager at The Sankara Resort by Pramana
Responded 2 Jan 2020
Dear Kate R, Om Swastiastu, Warmest greeting from your new home at The Sankara Resort & Spa by Pramana Experience. Thank you for choosing our home as your holiday destination and for taking the time to share your glowing review with us. It always gives us immense pleasure to receive compliments on our team as this, without doubt, will encourage them in their quest for perfection while extending genuine, caring Balinese hospitality towards all of our guests. We are so happy you appreciated the little details that we strive to provide for all of our guests, such as the infinite pool. Thank you also for your kind words about our perfectly room presented, a fruit bowl, a stunning huge bath tub and our convenient location, which most of our guests appreciate as a one of tropical in bustling Ubud. We hope that your beautiful memories will lead you to return and stay with us again soon. We look forward to welcoming you back to The Sankara Resort & Spa in the near future. Huge and love from entire Sankara family. Warm regards, The Sankara Resort & Spa by Pramana Experience Management
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We stayed here in February 2020 and as soon as we arrived we were met by the friendly staff opening our car door for us. The resort itself is well designed and it makes you feel like you are heaps far away from the town. Very quiet inside. Very shady and green feels like the jungle. We were given a welcome drink and were made to feel at home straight away. We stayed in the pool villa and were very happy with it. We got the flower pool done and the level of detail the staff put into the design is incredible. You also get to choose any words you want made into the design 😊 The restaurant had awesome food. Live music and balinese dancers were provided as entertainment. The resort shuttle bus drops you at a supermarket in the centre of Ubud which made it very easy to do shopping and explore! Couldn’t fault this resort. Everything was perfect. We will definitely be back again
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parka iWayan, General Manager at The Sankara Resort by Pramana
Responded 19 Feb 2020
Dear Jake R, Om Swastiastu, Genuine greeting from your new home The Sankara Resort & Spa by Pramana Experience. Thank you for sharing this most valued and detailed feedback of your recent stay in our resort, much appreciated. We're very happy to see that you enjoyed your stay with us, that you liked the incredible pool floating flower with our detailed design. We are especially glad to know that you felt well cared for by our friendly team, who are all so passionate about giving our guests a wonderful experience. It is especially encouraging to see that you received great service from the team and that they helped make your stay more comfortable and memorable We are glad that you are satisfied with all other aspects within the premises, we look forward to other opportunities of again welcoming you to The Sankara Resort & Spa, Ubud in the future. Love and huge from entire Sankara family. Warm regards, Vaundra Aristra Front Office Manager
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We stayed at Sankara for five nights in early February 2020. What a lovely location and hotel to start our 18 day stay in Bali. We throughly enjoyed the Balinese hospitality, which included the spa (two visits) for a Balinese massage; our Villa with private pool, huge bed and spacious bath/shower room. We took advantage of an early morning walk with a member of the team who showed us behind the scenes of the local village meeting hall and home, which helped in our understanding of the Balinese culture and way of life. We ate in the Kumbah restaurant on four evenings enjoying the Balinese menu selection. Our huge thanks to all the staff from drivers, reception, spa, restaurant and cleaning staff for making our stay with them so very enjoyable. Hopefully we will be back!
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Date of stay: January 2020
Value
Rooms
Service
Room Tip:Quiet location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parka iWayan, General Manager at The Sankara Resort by Pramana
Responded 20 Feb 2020
Dear 416allans, Om Swastiastu. Genuine greeting from your new home The Sankara Resort & Spa by Pramana Experience. Thank you very kindly for your superb review. It is great to hear that you had an unforgettable stay and that our service was impeccable. Calling our guests by name and not to tag them with a number is our priority which all guests appreciate. We are also happy to hear that you enjoyed your dining experience with us. Indeed with attention to details and personal touches we can make a big difference, and this is appreciated by all our patrons. Once again thank you for taking the time to post a review on your stay with us and for recommending our resort to other visitors to Bali. Until we meet again at our home in Ubud, we wish you all the best. Love & huge from entire Sankara family. Warm regards, Vaundra Aristra Front Office Manager
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The Resort was private, wish I had a few more days to stay there! It was a little out of the way, but shuttles are available to Ubud Central, and you can arrange with them pick-up for a fee. I felt having breakfast at the restaurant was much better than having it in my Villa, you would be able to request for extra water etc. On the first day there, there were problems with our toilet door and we had to wait for about an hour before it was resolved. While it was an inconvenience, staff were very apologetic and did their best to make sure it was fixed ASAP. Their friendliness and helpfulness - you will never forget! (: beautiful resort!
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sankara_resort, Front Office Manager at The Sankara Resort by Pramana
Responded 10 Feb 2020
Dear Vacation26425657482, Om Swastiastu, Thank you for choosing to stay at our home The Sankara Resort & Spa and for taking the time to write such a detailed and beautiful review, it has made our day! We are delighted that you had such a fantastic time with us. I have shared your review with our team and passed on your compliments about the genuinely helpful service, food and the details you fondly remembered. It always gives us immense pleasure to receive compliments such as yours, as this, without doubt, will encourage the team in their quest for perfection while extending genuine, caring Balinese hospitality towards all of our guests. Thanks too for highlighting all of the little things that made your stay so special, as well as your detailed description of our shuttle service. We are truly saddened and sorry to read that you experience on this occasion was inconvenient, and we hope that we will have the opportunity to show you the improvements and we always assure you that your concern about details has been brought up to our team and it was handled in serious way. Thank you once again for your positive feedback and we hope that your beautiful memories will lead you to return and stay with us again soon. Love and huge from entire Sankara family. Warm regard, Vaundra Aristra Front Office Manager
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I would like to give this lovely resort five stars but I have to be honest ..... Nearly everything was fantastic especially the service from the staff the cleanliness of the room the big delicious breakfast the regular free shuttle into busy Ubud town centre. However our room backed onto a sports club which had a basketball court right next to the head of our bed - we could hear balls bouncing and music playing from early morning until 10 pm some party nights There is also a skate park there 🙁unfortunately the Sankara resort cannot do much about this - they were sorry, they offered us earplugs and they did ring the sports club next door when I complained at 6:30 one morning when the music started. so if you stay here make sure you are away from the sports and probably go for a villa with private pool as these are down the hill away from the noise such a shame because most people come to Ubud for peace - everything else was perfect (although hot water not great!!)
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sankara_resort, Manager at The Sankara Resort by Pramana
Responded 1 Jan 2020
Dear rebeccadiver, Om Swastiastu, Warmest greeting from our home in Ubud, Bali. Thank you for sharing us your experience. It is with sincere regret that we note your dissatisfaction pertaining to your recent visit to our resort. We would like to extend our sincere apologies for the inconvenience caused and the disappointment you experienced. As you can see from our other reviews, we pride ourselves in providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Please feel free to contact us directly and we hope to resolve this to your benefit and earn you back as our valued guest. We strive to improve our services, facilities and team every time to achieve our entire guest expectation and your review boost us to serve better in the future. Warm regards, Management
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Our stay at the Sankara was amazing and the location is absolutely perfect. Right by Sacred Rice, the famous restaurant in paddy fields, which is absolutely fantastic for diner and views, I rated this hotel top marks due to the location, the service of all the staff which was faultless, especially Vaundra at front desk who made sure we were well looked after and took care of my mum who is 78 and has difficulty accessing stairs, the spa was also FABULOUS, and the setting within the hotel is so peaceful and beautiful. We were upgraded to the one bedroom pool villa and it was fantastic to have our own private pool even though the main pool was also lovely. The hotel also made sure we were safe during the virus by providing hand sanitiser in all public spaces and free face masks. Thanks very much.. highly recommend.
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip:Check the room to make sure it doesn't smell of damp - our bedroom in 1 bed pool villa had a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parka iWayan, General Manager at The Sankara Resort by Pramana
Responded 17 Mar 2020
Dear Anitapaul15, Om swastiastu, Genuine greeting from your new home The Sankara Resort & Spa by Pramana Experience. Sincerely honoured to read your colourful review about your recent stay at our home. We indeed pride ourselves to fully endeavour our engagement with our guests, to create-regardless of the length of stay- these unforgettable memories. Also we have always maintained high levels of our guest cleanliness, sanitation, and food safety procedures, above and beyond the required standards. Thank you for complimenting the service within the entire team truly appreciates your acknowledgement of their care and special mentioned for Vaundra. Nothing would give us greater pleasure than to welcome you back and we hope to have and we genuinely look forward to welcoming you again in the near future. Love and huge from entire The Sankara family. Kindest regards, Vaundra Aristra Front Office Manager
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My family and I stayed at the Sankara resort for 4 nights and our stay was amazing. All of the staff are incredibly helpful and accommodating both around the resort and in their restaurant. Our flight to leave Bali was at midnight so we were kindly allowed to use a room after checkout to shower and change in before we left the resort which was very much appreciated. The food at Sankara is delicious and the service equally as good; the resort it’s self is also only a short drive to many of the tourist attractions in Ubud. The only downside to the resort is that you don’t get much sun around the pool if you are looking to sunbathe here. Overall, we would happily come back to stay at this lovely place.
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Date of stay: August 2022Trip type: Travelled with family
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Response from Vaundra Aristra, General Manager at The Sankara Resort by Pramana
Responded 7 Aug 2022
Dear eviec491, Om swastiastu ... Genuine greeting from your new home The Sankara Resort & Spa by Pramana Experience. Sincerely honored to read your colorful testimonial about your recent stay at our home. We indeed pride ourselves to fully endeavor our engagement with our guests, to create-regardless of the length of stay these unforgettable memories. We are glad to read that you experienced an incredible stay and appreciate your comment on the sincere service, facilities and our room. There's nothing more encouraging for us than knowing that our guests departed our resort only with fond memories of their stay. I hope that it will not be long until we have the pleasure to welcome you back! Love and huge from entire The Sankara family. Warm regards, Vaundra Aristra Resort Manager
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All staff are friendly, welcoming us well. The ambience and scenery was super nice for staycation with partner or family. Suggest for give complimentary two slippers for the guest, due to the floor is cold, I tried to ask the slipper but I have to pay about ten thousand rupiah for one slipper. When you want the breakfast sent to your room, we have to pay more about 20 thousand rupiah. I think its a lot for additional charge. Maybe management would be consider it for increase the value by customers. Thank you, God bless for all staff there :)
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parka iWayan, Manajer Umum at The Sankara Resort by Pramana
Responded 8 Mar 2021
Dear Arhanbobby, Om swastiastu … Genuine greeting from our home The Sankara Resort & Spa by Pramana Experience. We would like to thank you for taking the time to note your feedback about your experience with us here at our home. Your feedback is highly important to us as we seek further avenues for improvement. We are sorry to hear we did not fit in to your expectations on this trip. I do apologize should we fall short in any of our services during your short time with us. In view of your comments on additional charge, in all normal scenarios. In addition, we are also lower than other resort for that matter. Our service and product menus in our resort are all in nett prices which includes all taxes etc. while many other resorts/hotels has ++ prices listed on their menus/service. We regularly compare prices among a group of hotels/resorts so they are very accurate. I am sure you understand the difference clearly, so it’s implemented. We cannot thank you enough for the lovely compliments overall about our home and our team members’ service. We really appreciate your recognition for the same. Nevertheless, we do hope to be part of your holiday plan for the future and if we can be of service in any way possible do let us know. We shall look forward in welcoming you back with us again. Warm regards, Vaundra Aristra Front Office Manager
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We have a great 3 night stay at Sankara due to the staff hospitality and professionalism.
Upon checkin I felt the policy is quite calculative as we have to pay adult fee for children above 5 years old. I realised during the breakfast it was because they come as a set rather than buffet style and the serving is quite generous, enough for sharing. So this could probably be explained earlier or maybe have kids menu with less serving.
Apart from that, the property is targeted more for couple rather than family with young kids as some amenities are not child-friendly such as deep pool and slippery pavement. So those coming with young kids may want to take note.
Breakfast in the room is also possible and room service food that we ordered was great and relatively affordable.
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Date of stay: September 2022Trip type: Travelled with family
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Response from Vaundra Aristra, General Manager at The Sankara Resort by Pramana
Responded 11 Sept 2022
Dear ajakub, Om swastiastu ... Genuine greeting from your new home, The Sankara Resort & Spa by Pramana Experience. Sincerely honored to read your colorful testimonial about your recent stay at our home. We indeed pride ourselves to fully endeavor our engagement with our guests, to create-regardless of the length of stay, these unforgettable memories. We are glad to read that you experienced an incredible stay and appreciate your comment on the sincere service, facilities and our room. There's nothing more encouraging for us than knowing that our guests departed our resort only with fond memories of their stay. I hope that it will not be long until we have the pleasure to welcome you back! Love and huge from entire The Sankara family. Warm regards, Vaundra Aristra Resort Manager
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Hi Lucy B,
Nice can be connected with you, actually we have provided some excursion thats very super flexible and included with the drivers.
Theres some destinations that able to choose, for more detail you able to contact us at +628113903339 via WhatsApp.
Thanks ...
Bonjour, the hotel wasn't in the town of Ubud however we were told when we arrived at the hotel that they can provide a chauffeur to take us to the supermarket. We had to give an hour's notice and then the car would take us to Ubud supermarket which was in the middle of Ubud town, all we had to do was give an estimated time for pick up. You can stay as long as you want in the town to explore and to eat. The supermarket is quite close to the monkey forest so you could visit there also. Hope those helps.
There are more places to choose from in the Mas area.
PRICE RANGE
AU$148 - AU$214 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliGianyar RegencyUbudMas
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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