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Hotel Balai

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Traveller (9)
Room & Suite (12)
Dining (3)
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Overview
  • Excellent47%
  • Very good25%
  • Average20%
  • Poor4%
  • Terrible4%
3 weeks ago
“Not recommended”
3 Mar 2018
“Good price but it could improve some room features”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Concierge
Laundry Service
2 Star Hotel
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Reviews (24)
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1 - 5 of 5 reviews
Reviewed 3 weeks ago

Very unusual for me to give any place a below average rating. But the combination of unhelpful service, old soft creaking bed, and small room leads this place to get a bad review from me. If it was not for the low price, I would...More

Thank Morgan2010
Response from Sergio M, Gerente at Hotel BalaiResponded 5 days ago

Morgan, we're sorry for your bad experience. Not all of our staff speaks English, so maybe that's why you had the feeling that our service was unhelpful, but we always have a good disposition to resolve guest requirements. What you say about the bed, believe...More

Reviewed 4 March 2018

I was visiting Chiloe and this was my last stop. I was not sure if I would stay for the night in Ancud, but when I saw the little plaza I decided this hotel was perfect, right on the corner, close to everything. I really...More

Thank Erikafromreno
Response from Sergio M, Gerente at Hotel BalaiResponded 6 March 2018

Dear Erika, first of all thank you for this detailed comment! I'm so sad you had a bad experience, we'd have loved if you've said your discomforts to us so we'd have helped you, maybe move you to another room, our priority is your confort....More

Reviewed 17 February 2015

Good service, clean rooms, and shower with hot water and steady pressure is all I can ask from a hotel. We liked the breakfast, although it was a very basic one, it was fresh and with some delicious homemade pastry. Just below the hotel there...More

Thank The_potato_but_sweet
Response from Sergio M, Propietario at Hotel BalaiResponded 20 September 2016

We appreciate your kind words. Hope you come back soon!

Reviewed 16 January 2015

We stayed in a double room with private bathroom. The bed was comfortable, the shower consistently hot, the wifi reliable. Our room overlooked the plaza de armas which always had things going on to see. Fantastic location. We utilised the parking but it was painful...More

Thank B T
Response from Sergio M, Propietario at Hotel BalaiResponded 20 September 2016

Thanks for all your comments, they help us a lot to keep improving our services every day. We hope you come back!

Reviewed 9 February 2011

Just across the atreet from Ancud's main square, hotel Balai just couln't be more downtown. Very well located, near mostly everything one could need, with affordable prices and clean rooms. Breakfast is a very basic one, but for the price one couldn't ask for more....More

3  Thank raimundohamilton
Response from Sergio M, Propietario at Hotel BalaiResponded 21 September 2016

Thanks for your comment! We will consider it for future guests.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Concierge
Details
Price range
USD 51 - USD 77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 51 - USD 77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (12)
Dining (3)
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Room Tips
"For NO reason pick the corner room facing the plaza, way too noisy at night!"
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