Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
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Royalton Splash Punta Cana, An Autograph Collection Resort & Casino

Traveller (15547)
Panorama at the Memories Splash Punta Cana
360
Panoramas (26)
Pool & Beach (2808)
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Avg. AU$617 /night, 2/9 - 2/10
AU$789
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AU$675
per night
AU$560
per night

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About

#18 of 25 all-inclusives in Bavaro
4.3 of 5 bubbles
Location
4.0 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located only a short walk away from one of the most pristine and beautiful stretches of Bavaro Beach, Royalton Splash Punta Cana is perfectly situated in a lush tropical setting, offering Royalton’s signature All-In Luxury® features including luxurious accommodations, world-class reservation-free dining, and unparalleled service that perfectly fit into the genuine and magical ambiance of the Caribbean coast. This luxury resort offers the savvy traveler access to a beautiful beach, one of the largest waterparks in the Caribbean, and an abundance of accommodation options with high-quality amenities. Royalton Splash Punta Cana caters to both couples’ and families’ unique vacation needs. With diverse dining options, indulge in the romance of the Mediterranean at the resort’s Italian à la carte restaurant, which offers the perfect ambiance for special occasions and celebrations, or embark on a thrilling seafood adventure at the popular restaurant ‘Under The Sea’. With Stay-At-1, Play-At-2 access to neighboring Royalton Punta Cana, guests benefit from access to additional facilities and services such as the casino and the serene Royal Spa.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Casino and Gambling
Game room
Babysitting
Wifi
Fitness classes
Hot bath
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Snorkelling
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Park View
Mid-range
Languages Spoken
English, French, Spanish
Hotel links

Location

Highway Macao, Bavaro, Punta Cana 23000 Dominican Republic
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 46 out of 100
46
Punta Cana Airport
20.1 km
See all flights
La Romana Airport
56.8 km
See all flights

Reviews
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Detailed Reviews
JandJ050693 wrote a review Sept 2024
Newton Aycliffe, United Kingdom
+1
5.0 of 5 bubbles
We stayed here for a week and booked 2 rooms (one suite, one double) in the Diamond Club (DC). To the uninitiated there are 2 hotels next to eachother, the Splash and the Punta Cana down towards the beach
The resort itself is really nicely laid out, plenty of interaction with nature with lots of plants, trees, birds, lizards (big ones), almost feels jungle like when walking between the Spalsh and the Punta Cana next door.
The rooms were both very nice and the aircon fantastic (which with feels like 44 degrees and 90% humidity is a must). The suite had a hot tub and a huge bed, the double had 2 double beds, ideal for our 21 year old son who came with us.
All the usual amenities were available in the bathrooms, including robes and slippers.
As we were DC our room fridges were stocked up daily with beers, soft drinks (proper Cokes, Pepsi's and Sprites etc) as well as an abundance of bottled water. On arrival we also received a bottle of prosecco in each room and also a bottle of liquor of choice (we got rum and vodka, all premium labels).
In the DC you get the services of a butler who is available for niff naff and trivia ie milk for cuppas in room, laundry stuff (we didn't need that), most importantly they will organise the bookings that you require for the a la carte restaurants. We ate in the Hunters Steakhouse, the Under the Sea (fish funnily enough but had steak too), Mexican and Italian, all of them were fantastic, Steakhouse was the best. There are 2 buffet restaurants, one at each hotel, we only ate in the Punta Cana buffet which was superb, plenty of choices and nice wine.
Plenty of pools around, even a private one for the DC, but we stayed in the main one which, like the other ones, had a swim-up bar. The staff there were very friendly and busy and were not shy with the cocktail measures. Thanks go to Ernesto and Alby, they always looked after us.
The entertainment around the pools was good fun and worth joining in with, thanks to Zero and Nica for the fun.
We always got a sunbed in the mornings. As we enjoy a swim before breakfast it was great that the pools open at 7am and only a couple of times did we notice people leaving towels.
The waterpark was good fun.
Some advice about tipping. We personally like to give a couple of US dollars here and there if the service warrants it, but most didn't. That being said we never had a problem getting served wherever we drank, and I don't think spending a few extra bucks on staff who don't earn much when most guests will have spent several 1000 pounds visiting should prevent that. Like I said, we always got served!
Overall we had a lovely holiday and would definitely come back again. We also would only come back using the DC, it's worth it for the nicer rooms, service, access to restaurants and all the facilities in the sister hotel too.
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Date of stay: September 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Book Diamond Club
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Loraine Nina, Owner at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 25 Sept 2024
Dear Guest, We would like primarily to thank you for choosing Royalton Splash Punta Cana for your recent holiday and also for taking the time to share your review. Our major objective is to create guest experiences through great and impressive service to all of our guests. We are very happy to know that you and your family had a great time at our beautiful hotel. We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and making sure that you will enjoy the best services and facilities on your next visit. Kindest regards, Royalton Splash Punta Cana Team
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jen49ish wrote a review Mar 2024
Windsor, Canada
+1
5.0 of 5 bubbles
This was a great resort to visit with children ages 4 and 6. Our group was parents and grandparents with the 2 kids so much to do. Many different pools with activities like aquafit, Zumba and a foam party on Saturday not to be missed, and the water slide park kept the kids and adults busy all week. We never had to leave the resort. I found the food very good with a great selection at the buffet called Selections. We also ate at four of the à la carte restaurants which were good too, but the buffet is better for the kids because they can walk around. There was also a barbecue every day at both resorts by the pool and in the evening there was a street taco truck at Splash. Everything is close enough to walk if you desire or take the little trolley. Best idea ever was bringing a fold up wagon for the kids. Like all resorts you have to claim your spots early be it any of the pools or beach. I would definitely recommend this resort with kids or young adults. I would not recommend this for couples looking for a relaxing time. That's where adult only resorts come in. I was impressed with the bracelet you were given with a chip in it that is your room key. Towels were plentiful and you never had to leave a card and you didn't have to make reservations for the restaurants. It was very easy and freestyle. I gave this a 5 because we had a great time but the check in and check out was very disorganized and busy and the lobby was small.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: I left a few dollars everyday for the housekeeper with a note that I needed more water or coffee...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OCM RCPC, Owner at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 7 Mar 2024
Dear guest, Our major objective is to create guest experiences through great and impressive service to all of our guests. We are very happy to know that you and your family had a great time at our beautiful hotel. We are looking forward to the pleasure of welcoming you again to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Sincerely, Royalton Splash Punta Cana Team
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StacyInDC2012 wrote a review Mar 2024
Alexandria, Virginia
4.0 of 5 bubbles
My husband and I spent 4 nights at Royalton Splash last week and it was our first time staying at an all inclusive resort. Our experience was very positive and markedly different than many of the other recent reviews I read.

We did the Diamond Club and our butler Edwin B. was an excellent resource and incredibly helpful during our stay.

We stayed in Building 29, directly across from the water park, and from there it was only a 4 minute walk to the Punta Cana resort and less than 10 minutes to the beach in total. Our room was clean and comfortable. The housekeep staff always took care of it in the morning while we were at the beach and our minibar stayed well stocked too.

Many of the reviews I read spoke of difficulty getting pool or beach chairs but that wasn't our experience. We didn't get out to beach/pool until around 10:30 or closer to 11 each day and had no issues getting a chair in the shade. The staff was eager to help and always found us a chair in the shade. In the afternoons we visited the pools on the Splash side and again, always had an easy time getting a shaded seat.

The pools were great and provided different experiences with both Splash and Punta Cana resorts having party pools as well as more low key/relaxing pools.

We enjoyed the buffet on the Punta Cana side for dinner our first night, breakfast most mornings and lunch one day. The selections were varied and the made to order stations were appreciated. Dinner at the Hunter Steakhouse was our favorite meal of the trip. We were less impressed with Under the Sea and Grazie. The food was bland and underseasoned at both restaurants.

In the end we did spend more time on the Punta Cana side but had a better value in pricing by being at Splash, making the most of the "1 stay, 2 play" arrangement they advertise. I do think our experience was elevated by doing Diamond Club and I'm not sure it would have been as enjoyable without it.
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Date of stay: March 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Building 29 is the closest to the Punta Cana resort. There's a tram stop in front of it but the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Propietario at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 28 Mar 2024
Dear guest, We would mainly like to thank you for choosing Royalton Splash Punta Cana for your recent vacation and also for taking the time to share your review. We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward. We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Sincerely, Royalton Splash Punta Cana Team
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Michele S wrote a review Jan 2025
2.0 of 5 bubbles
1. Unlimited reservation-free dining, international and local liquors (from website) - this is far from the truth. Guests have to have reservations, cannot reserve until day before, the App is promoted but does not work. Restaurants do not take walk-ins. It is very stressful!
2. Food orders at restaurants are limited - you are not allowed to order more than one entrée until you eat the 1st one you order. It is confusing for an all-inclusive resort. (at Cucina Bellismo the waiter Joel was very firm on this).
3. Royalton App is not intuitive and needs a lot of enhancements to work for the guests and the staff.
4. Grounds are not regularly picked up - 1st guests should be responsible for their own trash but the staff do not pick up when there is trash on ground and walk by. (This includes pools, wind will blow garbage and staff just leave it to float.)
5. This one is weird and gross - I watched several staff at several restaurants help themselves to the food from the buffet and eat it while working - adding refreshed items, walking through.
6. Staff need training - waiters would reach across in front of us to pour water instead of moving around the table, often there were not spoons at buffet or plates. There seems to be an operational issue which frustrates guests.
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Date of stay: December 2024
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Pool chairs allowed to be saved - get up really early. Restaurant Reservations are stressful -...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Loraine Nina, Owner at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 3 weeks ago
Thank you michelesY9718CW, for taking the time to share your feedback. We are truly sorry to hear that your recent stay did not meet the high standards we strive to uphold. Your experience is important to us, and we are committed to providing extraordinary vacation experiences for all our guests. The level of service you mention is not what we aspire to nor is it indicative of how we train our team. We are sorry that this was your perception. As a learning opportunity, we will continue working to ensure consistency in the quality of our services and care. Kind regards, Cesar Vargas 
 General Manager, Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino
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Melina C wrote a review July 2024
1.0 of 5 bubbles
I have not written a review in a long time - things happen and nothing is perfect. However, this has been the absolute worst experience of my life with a Marriott Hotel / resort and I have been pretty consistent with the brand.

Check in was a disaster. The person who checked us in was rude and wouldn’t let us ask a question. When I asked him to stop interrupting my aunt he said “I already know what she is going to ask”. I asked him if he was psychic.

It is basically impossible to make reservations. Period. We went to dinner at the buffet and where do I start… the food was not well presented. The place smelled and the tables were empty and the tables dirty and sticky.

I think what did it for me - was seeing a group of people smoking a hookah inside the pool and the staff celebrated this. This is actually illegal or not allowed - the security went to speak to the couple and they said “we are not smoking drugs so it is fine”.

On our last night - after the beach we went back to our room and wohooooo no towels. After calling every possible number (front desk, concierge, room service) for 30 minutes and no one picking up I walked to the front desk and explained the situation. I was told they were in their way to deliver it he towels and I should go wait for them in the room. I informed the front desk person that there was already an adult in the room and I was going to stay in the lobby until I knew the towels were in the room. My experience from the night before - they forgot something when they delivered room service and told me they would be back in 5 minutes and never came back.

It took the front desk person 3 phone calls and 34 minutes later the towels were delivered.

I believe there are much better places in terms of attention to the customer that guests can stay at for a similar price. Never again.

My kids very much enjoyed the water park and the beach is beautiful.
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Date of stay: July 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Loraine Nina, Owner at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 27 July 2024
Dear Guest, First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Splash Punta Cana. We’re saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us. Kindest regards, Royalton Splash Punta Cana Team
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Report response as inappropriate
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Daydream06462254119 wrote a review Mar 2024
+1
3.0 of 5 bubbles
We came here with a couple of friends, both with children (4 and 3 people). From February 22 to March 2, 2024

The negative points are as follows:

1) The condition of the room is disastrous, even if our friends' room was less serious. The doors don't close properly, everyone has to slam them. It looks like the walls are made of cardboard. We had to call security three times because of the noise, which persisted until 2am. There are cracks in the tiles, and after showers water leaked onto the bed, with mold everywhere. I didn't have a single decent night because of the deplorable bedding. Normally in other hotels, despite being tired from the sun and the beach, I sleep very well, but here it's really not comfortable.

2) The staff were mostly very rude. The worst was the man who took care of the towels at the splash pool. When we said hello or thank you in Spanish, he didn't even deign to open his mouth and allowed himself to be unpleasant with my wife when she asked him for a towel in the middle of the day because ours were wet (lots of rain). There were a few exceptions, but they were very rare.

3) A la carte restaurants are useless. The food is equivalent to that of the buffet, or even worse.

4) When we arrived, we were given bracelets, a map, and left to figure out how to find our room. I've never seen that. Not knowing the hotel, we even had a comment from the suitcase porters because they had to wait for us to arrive.

For the positive points:

1) The food at the buffet was good. You had to arrive very early, because even if you arrived early, the most popular ingredients like chocolate, fries, bacon, etc., were quickly sold out.

2) The exteriors are very pleasant, offering a magnificent landscape. The beach side royalton is particularly better maintained.

3) The beach staff are quite helpful in finding chairs when you arrive in the afternoon, and we had a great time in the waves.

4) The children really enjoyed the splash. We were told there would be talks on the slides when we arrived, but that it would be one slide per day. Unfortunately, one of the slides we most wanted to try was closed for the entire stay.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura W wrote a review July 2024
1.0 of 5 bubbles
Currently still at this resort on my last night (thank god)

Travelled here for 10 nights with a family of 11 over 4 rooms.

My room is 27225

The rooms are spacious & clean & housekeeping work tirelessly to make sure your room is clean daily with fresh towels.

The selections buffet restaurant has to be the worst buffet I’ve experienced in my last 20 years of travelling abroad.

The food selection does have a variety of choices..however some of the food isn’t warm & some of the meats are tough & over cooked. The meatballs one night was that hard it would’ve smashed a glass window.

The issue here is SERVICE!!

No spoons, no salt & pepper, no soup bowls, at times zero plates, no cones for ice creams, no child’s selection either meaning zero chips!

I complained the very first day I arrived after I just could not believe how we was treated in the buffet.
If you’re DC you might get better service but unfortunately things like the basics I’ve mentioned still apply to DC..you might get your drinks faster & your empty plates removed quicker plus a smile if you’re from Puerto Rico!

The tui rep & guest services were apologetic & did try to smooth over my complaint by booking us in the additional restaurants on site, that unfortunately we couldn’t as each one showed no availability on app.
Yet every restaurant we ate in was never busy so no idea why we couldn’t book them ourselves.

The beer, soft drinks & cocktails are awful. Flat, weak & the worst cocktails I’ve ever encountered in A/I

At present I am writing this review outside my locked out room. Been to reception twice & still waiting for it to be sorted. My son is on medication & they still didn’t care. Plenty of apologies but regardless that’s no excuse to leave a family unable to get into their room, and I have the timer running on my phone sat at 45 minutes.

Sadly I would never recommend this hotel to anyone and wouldn’t stay here if they offered me a free holiday!

Feel really grieved that I’ve had to write such awful review as that’s not who I am, but if things was done right the first time this review wouldn’t have been wrote.

Also feel for the staff in the resort around the pool like Franklin & some of the wonderful staff in the a la carts who don’t deserved to be tarred with the same brush, but I’m afraid the rest of the staff let them down which has cast a huge black cloud over this resort.

The beach is beautiful. The splash park is so much fun & the staff inside there are lovely & pleasant.
The general upkeep of the hotel is also clean.
Some areas are a little tired & need a bit of TLC but I could’ve overlook that had the basic service have been adequate which it was far from it.
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Date of stay: July 2024Trip type: Travelled with family
Room Tip: Pay extra and stay on Punta Cana side.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josue Espinal, Marketing at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 9 July 2024
Dear guest First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Splash Punta Cana. We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us. Kindest regards, Royalton Splash Punta Cana Team
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Angela G wrote a review Feb 2024
1.0 of 5 bubbles
I came to Royalton Splash with my husband and 8 friends and family to celebrate my 60th birthday. I booked with TUI who noted I was 60 during my stay and out it on my booking. My birthday came and went, the hotel did not even acknowledge it even though my cards were out up in my room. The hotel would not even give us a confirmed reservation at one of their restaurants unless we upgraded to Diamond Club. I organized my own cake but at the Grazia even though they had my cake delivered to them and was told it was be served at dessert I had to ask them and no body seemed to even know anything about it. I saw an advertisement in the Royalton saying to celebrate my birthday I cd get a package for approx $200 but the hotel never even told me this. They just said they cdnt do anything for me. Today was my sister in-laws birthday she never even told hotel it was her birthday and it was not a special birthday but she came back to her room there was a birthday banner on her door and her room had been decorated. She did not book a birthday package. I feel like my whole birthday has been spoilt, I have no nice memories of my 60th. The hotel is very dis jointed really bad lack of communication. My sister is gluton free and emailed hotel prior to coming and told them she was gluton free she got an acknowledgement back but nothing at hotel when she arrived. She asked about gluton free bread and was told they didn't do it yet the night before she flew home the restaurant manager came to ask if everything was ok and she mentioned lack of gluton free bread and he said they cd do it for her. He took her room number and said she wd have gluton free bread at breakfast next morning. When she got to restaurant nothing a msg was sent to the chef and still nothing. I have asked about things I cd use in Royalton Hotel next door and when I got to Royalton was told as I was staying at Splash I wasn't allowed to use what I had been told I could. Just had a really disappointing holiday. Wish I had never come here it's too hit and miss on so many levels. It just seems unless you upgrade to Diamond Club yr treated really badly. Never experienced this in any other hotel and we are frequent holidaymakers we fly all over the world. So anyone wanting to celebrate a special occasion make sure you don't book the Royalton Splash because they just don't care.
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Date of stay: February 2024
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Better communication between departments and Royalton Hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OCM RCPC, Owner at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 25 Feb 2024
Dear guest, We would like to thank you for sharing your impressions with us of your stay at Royalton Splash Punta Cana. We’re saddened to read your recent review and for the fact that we have failed to meet your expectations during your last vacation with us. First of all, we would like to apologize for the inconvenience that you experienced. We thank you for sharing your opinion with us. We will make sure to inform the involved department so they can take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will allow us to change your perception of us. Cordially, Royalton Splash Punta Cana Team
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Gemma B wrote a review Aug 2024
5.0 of 5 bubbles
We stayed at the Royalton Splash our family of 5 included 2 teens and an 8 year old and everyone has been very happy. The splash park was great for a day but not too many slides so the teens weren't that bothered after being there a couple of times they preferred the quieter pools or the beach. We spent a few days over at the sister hotel Royalton as we met some friends there. The pools at Royalton splash seemed more lively and had more of a party vibe whereas the pool at Royalton seemed more chilled which suited us. Bigger shaded areas over at Royalton which is better for everyone wanting to shelter from the hot midday sun. Staff at both venues are excellent, all very friendly and as helpful as can be. Rooms were cleaned and with fresh towels daily and bed sheets changed every couple of days. Mini fridge stocks bottled water and fizzy drinks and cans of beer, also restocked daily although I had to ask a couple times to restock which was rectified straight away.
Food in buffet had a good selection although was sometimes quite different to what we would have in UK but got used to it. My picky kids always found something they would eat and didn't go hungry. The al e carte restaurants were all lovely, you needed to book those using the Royalton app, i always woke early (4am!!) due to adjusting time difference so was able to book on pretty early each day. The Bella Italian was most popular with our family. ( Please note,if staying in splash hotel you will need to pay extra dollars to eat at the steakhouse and tappinyaki restaurants.) Tipping is to be given in US Dollars. We brought Dollars and local currency but the local currency isn't worth as much so everyone would like Dollars. We had a day trip out to saona island, pricey but very highly recommend it's absolute paradise including a catamaran, swimming in the sea on a sandbank (saw starfish and several stingray) and a speedboat ride back to the bus. It's a long day but well worth it.
We have all thoroughly enjoyed our stay and would recommend and would love to come back one day.

Special thanks to Lucia serving drinks around Royalton pool for her great service and Weenzer for being so friendly.
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Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Sunbeds get taken quite early so got to be up and reserve ones with shade early on.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Loraine Nina, Owner at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 21 Aug 2024
Dear Guest, We would like primarily to thank you for choosing Royalton Splash Punta Cana for your recent holiday and also for taking the time to share your review. Our major objective is to create guest experiences through great and impressive service to all of our guests. We are very happy to know that you and your family had a great time at our beautiful hotel. We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and making sure that you will enjoy the best services and facilities on your next visit. Kindest regards, Royalton Splash Punta Cana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TcardiC wrote a review Nov 2024
Hamilton, Canada
4.0 of 5 bubbles
We stayed on the Royalton Splash side from October 31st to November 7th. We decided to go with the Diamond Club this time and it is our third visit to the Royalton chain. Diamond Club is absolutely worth every penny our Butler was awesome; Antonio many thanks for your hospitality your attentiveness to our requests and everything you did possible for my family and my friends to have a wonderful vacation experience celebrating birthdays and friendships. With the Diamond Club not only do you get access to all restaurants and better Buffet choices you also get premium booze and that itself is worth it. Premium booze for instance vodka considers Grey Goose, Ciroc ,Belvidere. Your check in/ check out with the Diamond Club is in air conditioned comfortable area with a bartender ready to serve you with some snacks and food while you check in.
I did notice that the cleansing this on the splash side has decreased a little bit nothing to complain too much about but it definitely could use a little bit of TLC. As for the Punta Cana side very nice cleansingness no complaints on that side however the pool bar closest to the beach there are some bartenders that maybe could be a little bit more friendlier. But there is one Diamond Club representative that stood out his name was Yovanny great guy if you're in the Diamond Club and you want a lounger at the beach go see him he'll take good care of you excellent guy. I also want
to mention in the bubbles swim up bar Brayan " no sleepy sleepy" best swim-up bar had premium booze and this bartender not a dull moment his famous words no sleepy sleepy meaning have a drink in your hand enjoy your on vacation.

Thank you Royalton Splash for a great week hope to see you in the near future!
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Date of stay: November 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: Get the Diamond Club
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Loraine Nina, Owner at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 24 Nov 2024
Dear Guest, We would like primarily to thank you for choosing Royalton Splash Punta Cana for your recent holiday and also for taking the time to share your review. Our major objective is to create guest experiences through great and impressive service to all of our guests. We are very happy to know that you and your family had a great time at our beautiful hotel. We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and making sure that you will enjoy the best services and facilities on your next visit. Kindest regards, Royalton Splash Punta Cana Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Jennifer B
Honey Harbour, Canada6 contributions3 helpful votes
Only if you upgrade to Diamond Club. This is well worth the investment as your butler will perform magic at getting you the bookings you want
Answer from TasyaCB
Bowie, Maryland5 contributions20 helpful votes
No, you cannot. You can only use the restaurants on the Splash side. Reservations are hard to come by. The buffet is subpar at best. The breakfast is better than dinner.
Mark D wrote a tip Today
1 contribution
3.0 of 5 bubbles
"The pool and beach lawn chairs are taken very early, by 0800. People put a towel on the lawn chair and don't show up for several hours. "
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Happiness51455025773 wrote a tip Today
1 contribution
5.0 of 5 bubbles
"I would get to the pool a bit earlier to get seats. "
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Paul K wrote a tip Yesterday
3 contributions3 helpful votes
4.0 of 5 bubbles
"Get to the pools and/or beach early, loungers taken fast"
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Pete Do wrote a tip 4 Feb
2 contributions
5.0 of 5 bubbles
"Here is a tip for future Travelers. Upgrade to Diamond Club member and request for Elvin as your butler. You won't regret it and thank us la"
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Massimo D wrote a tip 3 Feb
2 contributions
4.0 of 5 bubbles
"Beach chairs are hard to come by, go early. A towel will not secure your spot. Tip the pizza guy 2$ he makes your pizza to go. "
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Not the right property for you?
There are more places to choose from in the Bavaro area.
PRICE RANGE
AU$359 - AU$668 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Memories Splash
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
525
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ROYALTON SPLASH PUNTA CANA, AN AUTOGRAPH COLLECTION RESORT & CASINO - 2025 Prices & Reviews (Bavaro, Dominican Republic) - Photos of All-inclusive Resort - Tripadvisor

Frequently Asked Questions about Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Which popular attractions are close to Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Nearby attractions include ORO Nightclub (1.2 km), Spa Redeemer & Masajes (0.1 km), and Sky Casino Punta Cana (0.9 km).
What are some of the property amenities at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Yes, parking is available to guests.
What are some restaurants close to Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Conveniently located restaurants include Sa Roqueta By Casa Balear, Pizzart by BellaNapoli, and Restaurant Maiko.
Are there opportunities to exercise at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Royalton Splash Punta Cana, An Autograph Collection Resort & Casino have airport transportation?
Yes, Royalton Splash Punta Cana, An Autograph Collection Resort & Casino offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Royalton Splash Punta Cana, An Autograph Collection Resort & Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
The staff speaks multiple languages, including English, Spanish, and French.
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