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Occidental Punta Cana

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Occidental Punta Cana
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535 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Punta Cana
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Showing 214: English reviews
Milford, New Jersey
Reviewed 5 days ago NEW

I have been here 4 times since 2009. My first trip was with friends and trips 2-4 were with my daughter. My 5th trip is set for this coming June and it's with friends. I have never had an issue with anything here. The staff is always friendly and helpful. The rooms are dated (however they're in the midst of...

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Helpful?
Thank Jennifer F
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Jennifer F, We thank you for taking the time to share your recent experience at the Occidental Punta Cana. We are glad that we have satisfied your expectations for the forth time. We always strive to offer each and every one of our guests an excellent holiday experience. We are glad to see you’ve noticed our improvements. We are...

Essex
Reviewed 5 days ago NEW

We had one week in January at this hotel. Hotel was clean, very large, the location was great a stones throw from the most beautiful beach I've ever seen. Food was good, restaurants which you had to book, were even better. The rooms were a little bit dated, but extremely clean. Entertainment was great. We enjoyed our stay here and...

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Helpful?
Thank BY123
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear BY123, Greetings from the Occidental Punta Cana ! Thank you so much for taking the time to leave a review regarding your recent stay at the Occidental Punta Cana. Leaving positive feedback for the TripAdvisor community does not only motivate our collaborators to continue offering a super quality of service, but it also benefits other travelers when deciding on...

Slovenia
Reviewed 6 days ago NEW

I was there before renovation of same parts in hotel. However I had good time there. It realy disturb me if you want to use WiFi you neeed to pay 60 $ per week. Nowdays this is everywere free. Personal and interteimant team was OK

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Helpful?
Thank Stanislav M
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Stanislav M, Thank you for taking the time to leave a review regarding your recent stay at the Occidental Punta Cana. Leaving positive feedback for the TripAdvisor community does not only motivate our collaborators to continue offering a super quality of service, but it also benefits other travelers when deciding on their holiday prospects. That said, we are happy...

Kamloops, Canada
Reviewed 6 days ago NEW

I traveled with friend and everything went smoothly checking in. The lobby was really nice and bigger than I thought it would be. We were taken to building 24 and had a ground floor room.#24104 It had the 2 double beds I requested. Only issue was we ended up with one facecloth on a daily basis and our beer fridge...

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Helpful?
Thank Peppy678
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Peppy678, We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us and the TripAdvisor community. We are glad that in general we were able to have satisfy your expectations and sincerely apologize for the difficulties you at our D'Oriental Restaurant. Needless to say, we are glad that these difficulties did...

Reviewed 6 days ago NEWvia mobile

What they don't tell you: -Not all the rooms are updated! Only Royal level and First Club rooms (aka the most expensive room options) -Superior room does NOT come with a mini bar. All you get is water, Coca Cola, and sprite bottles -superior room quality was TERRIBLE. I had bugs in my shower, the toilet did not flush properly,...

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Helpful?
Thank Dahlia P
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Dahlia P, First and foremost, I would like to apologize on behalf of the Occidental Punta Cana and its staff for failing to meet your expectations. We always appreciate guest reviews even when they point out the negative aspects of our holiday offering because it points out our shortcomings in service and give us the opportunity to improve. We...

Union City, California
Reviewed 6 days ago NEW

We booked this hotel from Hotels.com and paid for 4 nights in March, 2017. At check-in they told us there was no room at the hotel for us (1 room for 2 adults) and that we have to move to a different hotel far away from this stretch of beach that I paid a premium to stay. The customer service...

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Helpful?
2Thank Nga D
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Nga D, We appreciate the time taken to send us your feedback regarding your recent visit to the Occidental Punta Cana. This moment warrants an apology on our behalf for any inconveniences you might’ve experienced during your stay with us. We are sincerely sorry for the invonceniences experienced as a result of our other guests. We wish nothing more...

Reviewed 1 week ago NEWvia mobile

Occidental was an amazing time, super fun night life and amazing atmosphere especially for spring breakers. The staff is super friendly, the pizza place is so good and is open till the am, with amazing waiters such as Carillo. The disco club was great fun and the Dj Julian did an amazing job. The animation team is fantastic each and...

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Helpful?
Thank Jenna L
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Jenna L, We appreciate the time dedicated to provide us with feedback regarding your recent stay at the Occidental Punta Cana. We are glad to have met most of your expectations. Our first priority is, and always will be, to offer each of our guest nothing less than a five-star quality of service. Rest assured we will share your...

Reviewed 1 week ago NEW

We were welcomed very nicely when arriving at the resort. The room was very great and lovely. Had a great view of the beach. The resort was lovely and always had activities to do. The buffets and restaurants had delicious foods and had a wide range of variety. It was great that there were performances every night and they always...

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Helpful?
Thank Jose H
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Jose H, We appreciate the time dedicated to provide us with feedback regarding your recent stay at the Occidental Punta Cana. We are glad to have met most of your expectations. Our first priority is, and always will be, to offer each of our guest nothing less than a five-star quality of service. Rest assured we will share your...

Saint Louis, Missouri
Reviewed 1 week ago

Went with two other couples, and loved the resort. Small enough that it was easy to learn, yet many different options for dining. The beach is just lovely, and although there was an initial stumble in getting our room, the staff more than made up for the problem. We were in the royal club, so really enjoyed the beach bar,...

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Helpful?
Thank Chris D
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Chris D, Thank you for taking the time to leave a review regarding your recent stay at the Occidental Punta Cana. Leaving positive feedback for the TripAdvisor community does not only motivate our collaborators to continue offering a super quality of service, but it also benefits other travelers when deciding on their holiday prospects. That said, we are elated...

MAYMONT
Reviewed 1 week ago via mobile

Pros: Very clean. Buffet food is ok but slow on any service. Beach is great. First club saved us from frustration most days. Most staff are friendly. Safari excursion with our guide Alex was awesome. Our room in building 25 was perfect. Ala cart restaurants were a nice change from the buffets. The weather. Cons: Screwed up on check-in and...

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Helpful?
1Thank TonyF1956
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear TonyF1956, I would like to thank you for taking a moment to provide us with feedback regarding your recent stay at the Occidental Punta Cana. Although we always strive to give each and every one of our guests an excellent experience, we do understand that it is not always possible to fulfill their expectations. I would like to apologize...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
The experience of staying at the Occidental Punta Cana Resort***** means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. ... more   less 

Additional Information about Occidental Punta Cana

Address: Avenida Espana s/n | Playa El Cortecito, Bavaro, Punta Cana 23301, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $175 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Punta Cana 3.5*
Number of rooms: 744
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Barcelo, BookIt.com and Despegar.com so you can book your Occidental Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana
Hotel Style:
#18 On the Beach Hotel in Bavaro
#18 Top resorts Hotel in Bavaro
#19 Spa Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Punta Cana staff and other travellers.
635 questions
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Questions? Get answers from Occidental Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go see the bartender Wilton Evevas”
 of 5 bubbles 125coleh, 22 Mar 2017 | Read review
“Ocean view third floor or ground floor if you want long chairs”
 of 5 bubbles 471sylvieb, 22 Mar 2017 | Read review
“Buildings with the numbers 20 and up are the best.”
 of 5 bubbles dato60, 22 Mar 2017 | Read review
“Buildings 22-26 remodelled and nice.”
 of 5 bubbles Peppy678, 20 Mar 2017 | Read review
“Building 21 upper level room”
 of 5 bubbles shannonhauser, 18 Mar 2017 | Read review
5 of 5