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Occidental Punta Cana

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Occidental Punta Cana
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312 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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Montreal, Canada
Reviewed 2 days ago NEWvia mobile

the staff here are outstanding!! they all just want to make you happy and make sure you have a goo vacation. they are so friendly and make sure to be your friend by the 1st day!! and for the kids club, i have been here since i was a baby and the same lady ,esperanza,who knows me since i was...

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Helpful?
2Thank shawnlevy
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear Shawnlevy, Thank you for sharing your experience with us. We are glad to know that you were satisfied with the quality of service you were offered during your stay with us. We also appreciate your recognition of the hard work and diligence of our staff members, Jorge, Mariposa, Ismael, Chocolate, Genesis Perez, Olga, Scooby Doo, Alejandro, Cuchi y Diva....

Reviewed 3 days ago NEWvia mobile

The hotel is very good for a lots of reasons. I had a great experience, is the best place that i have visited. The rooms are comfortable anda are always clean. The activities are so funny and the food is nice. The entertainment team has been the best, and the best entertaiment 50cent jorge ortiz. and the other guys are...

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Helpful?
2Thank David M
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear David M, We appreciate the time taken to share a few words regarding your recent visit to the Occidental Punta Cana. We were thrilled to host you on your trip to the Dominican Republic. We are pleased to hear that we were able to meet your expectations. That said, we are always working on improving the quality of our...

Garner, Iowa
Reviewed 3 days ago NEW

We went down as a family of 9 with adults and children everyone had an amazing time!! We loved it! Didn't want the trip to end we met amazing staff and people at the resort; very helpful and nice. The younger children utilized the "kids club" they had a blast they loved it!! They asked to go there every day...

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Helpful?
2Thank kfroiland84
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear Kfroiland84, Thank you so much for taking the time to leave a review regarding your recent stay at the Occidental Punta Cana. Leaving positive feedback for the TripAdvisor community does not only motivate our collaborators to continue offering a super quality of service, but it also benefits other travelers when deciding on their holiday prospects. That said, we are...

Albert Lea
Reviewed 3 days ago NEW

I will start with our arrival. I had purchased the upgrade to the First Club and Oceanfront room with a Honeymoon package. The Honeymoon package consisted of a sparkling wine and fruit plate in out room at arrival. When we arrived in our room 26224, it was the best, 2nd floor, overlooking the beach and could not have been any...

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Helpful?
1Thank Michelle B
Toronto, Canada
Reviewed 3 days ago NEW

If you would like to know about the hotel itself, its beautiful. New, comfy beds, big beautiful rooms, lots of pools, bars, beautiful ocean, sand, lots of chairs, food ( im vegetarian so it was harder for me, this hotel did not have many options for me, mainly meat options ). One negative about the hotel was they were working...

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1Thank shelbyhickey
Philadelphia, Pennsylvania
Reviewed 4 days ago NEW

My husband and I have five children and were extremely excited to finally have an opportunity to get away together. At first, the transportation company took us to the wrong Occidental. The transportation company wrote on our ticket that we were to go to Occidental Carribe, unbeknownst to us. We stood in line at Carribe for probably an hour to...

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Helpful?
2Thank 588sk2015
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear 588sk2015, Thank you for taking a moment of your time to share your recent experience with us. We appreciate all guest feedback. In this opportunity, we would like to apologize for any all inconveniences you may have faced during you stay with us. I have forwarded your review, so the issues you faced could be avoided in the future....

Reviewed 4 days ago NEW

Fantastic experience. The food is incredible. The staff wonderful, and the resort is extremely well cared for. I would go back here. The beach is superb, and the place is extremely well run. I think it's a 5 star. Room was very modern, and clean

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Helpful?
1Thank A B
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear A B, We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us and the TripAdvisor community. We are glad that we have satisfied your expectations. We always strive to offer each and every one of our guests an excellent holiday experience and we are thrilled to know thatwe managed to...

Reviewed 4 days ago NEWvia mobile

Wife & I just had a great time. Well designed resort. Very reasonable, great staff😎 food was good lots of choices. Clean beach, very nice, pools were very nice & clean. Happy to return 😀sign in was a little slow, more staff needed for large groups coming in.

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Helpful?
Thank gonzo3068 .
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear Gonzo3068 , Thank you for taking the time to share your experience with us. WE are glad to hear that we were able to satisfy your expectations and thank you sincerely for letting us know that you plan on returning. Our main priority is to ensure each and every guests have an excellent holiday experience. We guarantee your next...

Windsor, Canada
Reviewed 6 days ago NEW

My mother, sister and I enjoyed a week's vacation at this resort. We were very pleased with our stay. The rooms were beautiful and clean. Our check-in went without a hitch...thank you, Pablo! The beaches are some of the best I've seen. They comb them every morning and they are well maintained. You do need to go down early in...

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Helpful?
Thank t4c22
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear T4c22, We truly appreciate the time taken to share you recent experience at the Occidental Punta Cana with us and the TripAdvisor community. I’m general I am pleased to hear that we were able to meet your expectations with regards to our installations, many of the available food options and, most of all, that we were able to offer...

Lima, Ohio
Reviewed 6 days ago NEWvia mobile

Spent 2 weeks here. Had a great time, good volleyball, good food, super service, except for breakfast at the Royal Club--if you want 1-3 cups of coffee forget-- you might get 1 cup before or with your food but don't expect to get the 2nd or 3rd cup even if you keep asking for more coffee. The Royal Club bar...

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Helpful?
1Thank 1202horselover
Occidental_PC, Scarlett Acosta Community Manager at Occidental Punta Cana, responded to this review

Dear 1202horselover, We would like to take this opportunity to thank you for taking a moment of your time to share your experience at the Occidental Punta Cana with us. We are pleased to know that in most regards we were able to satisfy your expectations and that, in general, our staff was able to positively contribute to the outcome...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The experience of staying at the Occidental Punta Cana Resort***** means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. ... more   less 

Additional Information about Occidental Punta Cana

Address: Avenida Espana, Bavaro, Punta Cana, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $180 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Punta Cana 3.5*
Number of rooms: 852
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com and Barcelo so you can book your Occidental Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana
Hotel Style:
#18 Top resorts Hotel in Bavaro
#20 Spa Hotel in Bavaro
#20 On the Beach Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Punta Cana staff and other travellers.
576 questions
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Questions? Get answers from Occidental Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the room with the Jacuzzi tub outside on the balcony! Its beautiful and we used it every night.”
 of 5 bubbles shelbyhickey, 21 Feb 2017 | Read review
“Go to another hotel”
 of 5 bubbles 588sk2015, 20 Feb 2017 | Read review
“Building 26 is the closest to the beach without having to be a royal club member. They are renovated and beautiful.”
  • the balconies were such a nice feature.
 of 5 bubbles t4c22, 18 Feb 2017 | Read review
“Building 26 is close to ocean. It is quiet, away from stage (longer walk to the buffet and lobby). Elevator makes upper floors accessible.”
  • Ocean view from Building 26, Room 221
  • First Club private pool and lounge area
 of 5 bubbles rodw242, 18 Feb 2017 | Read review
“Beach front rooms. But all have a nice view.”
 of 5 bubbles domingod283, 16 Feb 2017 | Read review
5 of 5