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Barcelo Bavaro Palace

Travellers' Choice award winner
#11 of 25 Hotels in Bavaro
GreenLeadersGold level
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12,445 Reviews from our TripAdvisor Community

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Showing 5,640: English reviews
Las Vegas, Nevada
Reviewed 27 August 2014

The hotel is huge and you have to walk forever to get to your room. The service was TERRIBLE. Everyone that worked there was in a bad mood. Checking in was an awful experience and the people didn't know what the heck they were doing. The food was not that great. The staff was the biggest problem with visiting this...

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Helpful?
6Thank Kelsey F
Javier C, General Manager at Barcelo Bavaro Palace, responded to this review

Dear Guest, We have read with concerned your comments because contrary to what we wish, we could not meet your expectations and provide you a memorable stay. Please, accept our sincere apologies for the situations that affected you while vacationing with us. We are sorry for the lack of customer service perceived from some of our staff members since I...

Reviewed 27 August 2014 via mobile

The resort is very big and is a great place to go to with your family. It has a lot of activities to do in the resort. This was my second time coming and I had a lot of problems this time but the front desk solved most of them. Especially Albania Jimenez who was always there and very helpful...

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Helpful?
1Thank Wkadri
Javier C, General Manager at Barcelo Bavaro Palace, responded to this review

Dear Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort and that you appreciated the friendliness of our staff; we are aware that it is only because of them that we are able to achieve our goal, the continuous improvement of our services. Thank you for letting us know that thanks...

Reviewed 26 August 2014

Dania and Damely at the guest service area was amazing! She was very patient with us while making changes to our dinner reservations. The food at the resort was very good and above most resorts that we have been to in Punta Cana. The pools are huge, super clean and never crowded!! Finally the overall service has been quite delightful....

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Helpful?
1Thank PaolaMendoza
Javier C, General Manager at Barcelo Bavaro Palace, responded to this review

Dear Guest, We would like to thank you for having chosen our Hotel as your holiday destination, We appreciate you for letting us know your valued comments and perception about our beach and facilities, the professional service of our Staff, specially by Dania and Damely, whom will be happy to receive your kind comments, also our maintenance. We look forward...

Newark, New Jersey, United States
Reviewed 26 August 2014

I just came back from barcelo bavao palace Deluxe for 7 days, the place is nice but there is a lot of things that must improve, for exemple they only serve hot beer , all the cold bevarages that supost to be cold are hot, if you need a tower or pilow in your room forget it , I took...

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Helpful?
2Thank Anna_Pereira
Javier C, General Manager at Barcelo Bavaro Palace, responded to this review

Dear Guest, We really appreciated your feedback which is received with gratitude since our guests’ opinion in regards to your experience is very important and assistance to us. We greatly appreciate your observation which will definitely be evaluated and taken into consideration. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest...

Toronto, Canada
Reviewed 24 August 2014

The vacation and quality of your vacation is likely to break or make you happy. Start 2015 with beautiful vacation. My recent visit: THINK LEFT AND THINK RIGHT AND THINK LOW AND THINK HIGH. OH, THE THINKS YOU CAN THINK UP IF ONLY YOU TRY! When we see portions of outstanding businesses with outstanding management, our favorite vacation holding period...

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Helpful?
1Thank SteveTcherkezian
Javier C, General Manager at Barcelo Bavaro Palace, responded to this review

Dear Guest, Thank you so much for your review on Trip Advisor as well as for having chosen us as the ideal place for your holiday destination. We are glad that we were able to provide you a delightful stay and that you had a wonderful time with us. It is a pleasure for us to know that service provided...

Atlanta, Georgia
Reviewed 24 August 2014

The hotel was very nice and extremely large facility. I live in the DR and have a lot of experience with hotels. This hotel was similar to other hotels I have stayed at other DR beaches but much more expensive. My wife and I shared a room with our son and to our surprise, the bathroom used glass doors that...

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Helpful?
3Thank DuglaR
Javier C, General Manager at Barcelo Bavaro Palace, responded to this review

Dear Guest, Thank you very much for having chosen Barceló Bávaro Palace Deluxe, we appreciate the time you have taken to write this feedback about your stay with us. Concerning to Chikungunya Virus, please allow us to inform you that the hotel is giving strict adherence to this virus, as the health and safety of our customers is paramount to...

West New York, New Jersey
Reviewed 24 August 2014

Love the resort and the people !! Very customer service ready to please!! The food was excellent!!!.. It was a beautiful experience and I'm planning to go back next year. I personally recommend this resort to everyone. Maria A Rojas

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Helpful?
2Thank mrojas817
Javier C, General Manager at Barcelo Bavaro Palace, responded to this review

Dear Guest, It is a pleasure for us to learn about your beautiful experience with us. We are pleased to know you had a delightful stay with us and that we were able to fulfill all your expectations. We strive in having a great ambience to satisfy all the needs of our valued guests, so we are happy to know...

Pico Rivera, California, United States
Reviewed 24 August 2014

I love this place. Not only because of its beauty, and the many amenities and fun things to do, but also because of the friendliness and willingness to be of service of the resort's personnel. I recommend it to anyone who wants to have a fun vacation.

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Helpful?
Thank Enrique R
Javier C, General Manager at Barcelo Bavaro Palace, responded to this review

Dear Guest, It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. At Barceló Hotels & Resorts we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to learn that we have achieved our goal. This...

Bergamo, Italy
Reviewed 24 August 2014

Me and my wife just came back from the Palace Deluxe after spending 7 nights there. As we don't have kids yet, we were aware that there was also the option for the Bavaro Beach for adults only right next door, but we still wanted to try the Palace Deluxe and we did not regret it at all. Infrastructure is...

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Helpful?
Thank bepino80
Javier C, General Manager at Barcelo Bavaro Palace, responded to this review

Dear Guest, Thank you so much for choosing us as an ideal as your destination holidays. We really appreciated your preference. It was very pleasant to know that you enjoyed our Club Premium services and facilities were to your liking. It is nice to hear that we were able to provide you wonderful holidays in our little paradise. We are...

Flossmoor, Illinois, United States
Reviewed 23 August 2014

First the unpleasant - Carefully research Spirit Airlines before choosing them for your transportation. Everything else about the trip was great. Beautiful Ocean, Pools, Grounds, Great Food and warm and friendly people. I would advise you to brush up on your Spanish before you go however. It was surprising to me that few spoke English. Not the help or the...

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Helpful?
Thank Terry S
Javier C, General Manager at Barcelo Bavaro Palace, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your positives comments. We really appreciate your impression of our services in general, and we are very pleased to know that you enjoyed a wonderful vacation. It is thanks to comments such as yours that motivate us as a team to improve every day the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Restaurante Buffet Miramar
Cuisines: Steakhouse, Latin, Pizza, International, Spanish, Healthy
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Barceló Bávaro Palace Deluxe*****, a unique and unrepeatable location on the best beach of Punta Cana, protected by a coral reef that converts the sea into a natural swimming pool. This an all-inclusive luxury gastronomic hotel is a new concept in luxury on the best beach in Punta Cana. All the rooms have terrace and sea views (front or partial) and jacuzzi for two persons with hydrotherapy, Well-being of the latest generation. ... more   less 

Additional Information about Barcelo Bavaro Palace

Address: Carretera Bavaro, km. 1, Bavaro, Punta Cana 23301, Dominican Republic (Formerly Barcelo Bavaro Palace Deluxe)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $346 - $843 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Bavaro Palace 4.5*
Number of rooms: 1402
Reservation Options:
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Also Known As:
Barcelo Bavaro Palace Deluxe Hotel Punta Cana
Hotel Style:
#9 Luxury Hotel in Bavaro
#9 On the Beach Hotel in Bavaro
#10 Romantic Hotel in Bavaro
#10 Casino Hotel in Bavaro
#10 Spa Hotel in Bavaro
#10 Top resorts Hotel in Bavaro
#11 Family Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Bavaro Palace staff and other travellers.
1,192 questions
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10 months ago

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Questions? Get answers from Barcelo Bavaro Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Flying SW from DR was not good since it is totally not organized, so avoid it”
 of 5 bubbles H9819KQmarkd, 3 Dec 2016 | Read review
“Building 4 is closest to main building/pool.”
 of 5 bubbles Kmariee, 3 Dec 2016 | Read review
“Junior suite was spacious”
 of 5 bubbles 988sandye, 29 Nov 2016 | Read review
“The junior suite, we liked it because we could sleep”
 of 5 bubbles 522karinav, 29 Nov 2016 | Read review
“ground floor at family club if you have a stroller”
 of 5 bubbles Clintonic, 21 Nov 2016 | Read review
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