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Phulay Bay, A Ritz-Carlton Reserve

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Traveller (1371)
Room & Suite (363)
Pool & Beach (229)
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Overview
  • Excellent83%
  • Very good11%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“personal butler”(64 reviews)
“the reserve”(39 reviews)
“sunset bar”(66 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Offers from Phulay Bay, A Ritz-Carlton Reserve
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (915)
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All reviewspersonal butlerthe reservesunset barbutler servicebeach villaocean pavilionhong islanddouble kingthai restaurantfour seasonsprivate poolindoor bathbaodirector of operationsbiggest bedandaman seaexecutive chef
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181 - 185 of 707 reviews
Reviewed 6 December 2016

We have stayed at the hotel for 4 days last week, we were not lucky and had a lot of rain which is off course influencing the feel for the hotel. In case of sunny weather you can find the wonderful pool and nice view...More

2  Thank Jonathan S
Response from Tessa G, General Manager at Phulay Bay, A Ritz-Carlton ReserveResponded 8 December 2016

Dear Johnathan S, Thank you so much for taking the time to provide your feedback which helps us continue to develop and improve. It is a shame that the weather was not perfect during your stay which as you mentioned can impact an overall experience....More

Reviewed 3 December 2016

We started by walking to the "welcome hall" - which was amazing. We immediately felt the calm and tranquility this place offers! The entire staff team was amazing, attentive, attention to details, and try to make everything as comfortable and enjoyable for you as possible....More

Thank J W
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 10 December 2016

Dear J W, Thank you so much for such amazing words in Tripadvisor. Our Sala Srichan - the welcoming pavilion is the symbol of our property and we are very proud of its beauty and happy to show it to our guests upon arrival. The...More

Reviewed 2 December 2016 via mobile

Beautiful, flawless, eco friendly, organic farms ... service which leaves you so satisfied and happy. Truly top in its standard. Unique hotel style and Architecture. one of my most favorite resort now😇More

Thank urvikaJ
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 10 December 2016

Dear UvrikaJ, Thank you so much for taking your time to leave such a great comment in Tripadvisor. We are so proud that our Phulay Bay is within your most favorite resorts now. Our ladies and gentlemen are continuously striving to deliver the excellent service...More

Reviewed 29 November 2016

tl;dr - book it wife and I stayed here 4 nights and couldn't have been more impressed with this resort... difficult to rank all the things that made our stay so wonderful, but I will try: #1 Tanya (our butler) - as first-time visitors to...More

Thank Rhodes K
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 10 December 2016

Dear Rhodes K, Thank so much for writing such a detailed review in Trip advisor about your experience at Phulay Bay. All the points you mentioned: Tanya, the pool, the food, the room, the boat trips are our Highlights and we are very proud of...More

Reviewed 29 November 2016

We stayed here for 4 days during summer. It was our second visit and the service keeps getting better. If you are thinking about visiting southern Thailand and want seclusion, Phulay Bay is for you. It is luxurious, private with personal catering. We stayed and...More

Thank Pat L
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 3 December 2016

Dear Pat L, Firstly I would like to thank you very much for your time in writing this outstanding review and for your kind loyalty to our Reserve. We are more than delighted to hear that you had such a wonderful experience with us again...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
USD 432 - USD 975 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#1 Top resorts Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 432 - USD 975 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#1 Top resorts Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1371)
Room & Suite (363)
Pool & Beach (229)
Dining (108)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Sprinkle81
25 December 2017|
AnswerShow all 5 answers
Response from Ruby G | Property representative |
Dear Sprinkle81, Thank you for your question. We recommend 2 connecting Reserve Pool Villa categories which would be able to accommodate all of you and each room has its own pool. You may contact our reservations department... More
0
Votes
Sharieff J
9 November 2017|
AnswerShow all 8 answers
Response from Ruby G | Property representative |
Sawadee ka Sharieff J, Thank you for your question. As this platform does not support sharing of emails, please contact our reservations team through our website for more information about accommodation packages and for... More
0
Votes
Pete_Neath
16 October 2017|
AnswerShow all 3 answers
Response from Sharmax | Reviewed this property |
Hello Peter, Pricing for meals is around $30 for a main, drinks are expensive although we didn't have beer at all. Breakfasts are enormous with a huge range - it is very easy to eat enough for breakfast and lunch and you... More
2
Votes
Room Tips
"I can't imagine there's a bad room in the resort"
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"Al the rooms are fabulous"
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"Room with a private pool or oceanview"
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"No need a private pool as there are already two bathtubs and an amazing infinity pool."
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