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Phulay Bay, A Ritz-Carlton Reserve

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Phulay Bay, A Ritz-Carlton Reserve
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757 Reviews from our TripAdvisor Community

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Showing 589: English reviews
Chiang Rai, Chiang Rai, Thailand
Reviewed 17 December 2015

Fantastic Hotel - best in Krabi- Staff are provide peronalised service and yet has all the facilities needed. Fantastic attentive staff - everyone from cleaners to table waiters excellent. I have been in many hotels in many cities all around the world (usually business) and clearly this is a well managed Hotel with very well trained staff (and they are...

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1Thank Be Myself P
Nuremberg, Germany
Reviewed 14 December 2015

The Reserve is characterized by an impressive architecture, a beautiful garden and tastefully furnished villas. There are rumors that the biggest hotel bed can be found here. It's probably true! In one of the villas the bed is 4m x 2m and this is really big (don't forget your cell phone to communicate with your husband (or wife) during the...

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Thank Nightlodger
Chennai (Madras), India
Reviewed 11 December 2015 via mobile

Great place, very luxurious and extremely kid friendly.The photos in the resorts website does not do any justice to the beauty of the place, its beyond words and pictures too indeed. Sunsets can never get better than here. Tint of the dusk is just awesome. Activities can be as much or as little as u want it to be. Overall,...

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Thank R R
Berlin, Deutschland
Reviewed 10 December 2015 via mobile

We were there 5 night in a reserved pool villa with seaview. It was a great decision to stay there. It was very quiet and the location is in remotes area. The villa is very nice moroccan and lambs style. The bed is huge with private swimmingpool in the front. There are 2 bathrooms area in and outside. The breakfast...

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1Thank ttrakuldee
seoul
Reviewed 25 November 2015

I didnt have enough time to study about Krabi but I just need to have peaceful & relaxing holiday, not like crowded pool or beach holiday. And my 1night stay on Royal Beach Villa in Ritz Carlton Phulay Bay. It was definately paradise! I want to express as "Super King Size Bed" & " Super Spacious Bathtub" And amazing private...

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Thank noisyjessie
Hong Kong
Reviewed 21 November 2015

We stayed in an Ocean Pavilion. The room is spacious and big enough to fit two king-size beds. The design is a little bit strange with 2 beds joint together but nevertheless very comfy to have a super big bed. Service is great; our Butler is friendly, professional and responded to our every request efficiently. The resort is lovely, but...

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Thank London-Lourson
Carlos_Tarrero, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear London-Lourson, Thanks ever so much for taking the time to write a review! We are really happy to learn you have a good time and that you liked our beds! They are in fact the largest hotel beds in the world... 4 meters / 13 feet wide and a super comfortable experience on its own! I agree with you...

Melbourne, Australia
Reviewed 15 November 2015 via mobile

We stayed at phulay bay two years ago and loved it so much we came back for our honeymoon this November. The staff were so lovely and made a special effort to help us celebrate our honeymoon with free wine and a card from our butler from the last stay. Our lovely butler Mali was very friendly and always there...

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1Thank Freya M
Carlos_Tarrero, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Freya M, Thank you!!! Thank you for coming back, and thank you for choosing us to celebrate such a special occasion! Khun Mali is one of our latest butlers to join the Phulay Bay Family and she was very proud to look after somebody returning to the Reserve. By the way, she sends her regards! :) The team at...

Hong Kong, China
Reviewed 14 November 2015

My boyfriend and I decided to go to Thailand to celebrate his birthday. Before we started the journey, we met Ms. Aoy and shared our plan with her. She gave me a lot of advices which are quite useful. We did enjoy our vocation in Thailand. The hotel she recommended was good and the staffs were extremely attentive and helpful....

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2Thank Bunny_ontheway
Carlos_Tarrero, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Bunny_ontheway, Thanks ever so much for your comments and for choosing us to stay while in Krabi! I am really happy to hear you enjoyed the resort, and our hospitality. We aim to offer a personalized and genuine service and Khun Aoy is a true role model! :) Please do let me know if there is anything I can...

London, United Kingdom
Reviewed 12 November 2015 via mobile

This resort is truely exceptional. Staff is wonderful, especially GM Carlos and Chef Alex walk the extra mile to make your stay unforgettable. Food is excellent, infinity pool is huge, service is excellent. Property very beautiful but remember swimming in the sea is almost impossible due to rocks. Besides that, this is a great resort!

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1Thank skyandsands
Carlos_Tarrero, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear skyandsands, Thank you very much for your kind words. It was a true pleasure to meet you and we are glad you had a great time. As you know Alex has recently joined the team and he is doing amazing things on the culinary scene. More to come very soon with the new menu in Jampoon… I’ve had a...

Ko Samui, Thailand
Reviewed 9 November 2015 via mobile

Me and my family had an absolutely amazing time here. We couldn't ask for anything better. From the moment we got pick up at the airport, greeted by 3 senior management and got introduced by our butler. Everything went so smooth from the start till the end. The resort is very nice and comfortable. I love the design with purple...

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1Thank Air-Thai-Life
Carlos_Tarrero, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Air-Thai-Life, Thanks ever so much for your kind words! It was a true pleasure to meet you and your family and we are really happy to hear you had a great experience and that everybody was happy! Thank you on behalf of the culinary team for the comments about the food and in particular about Sri Trang (our Thai...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Phulay Bay, A Ritz-Carlton Reserve, invites you to experience your own secluded oasis at our luxury resort in Krabi, Thailand. Beyond the limestone mountains that rise from Thailand’s Andaman Sea, the virgin rainforests, and the ethereal beaches and crystal clear waterfalls, you will find a paradise that awaits - Phulay Bay, A Ritz-Carlton Reserve. Our luxury waterfront hotel is one of the world’s most spellbinding destinations and one of the most glorious resorts in Thailand. Stay with us and embark on a voyage of discovery, at our retreat in Krabi, where the natural splendor and charm of the island blends blissfully with an aura of luxury and serenity. Guests access our luxurious sanctuary from Krabi or Phuket Airports, and they at once experience the thrill and convenience of our exotic Phulay Bay waterfront resort. ... more   less 

Additional Information about Phulay Bay, A Ritz-Carlton Reserve

Address: 111 Moo 3, Nong Thale, Krabi Town 81180, Thailand
Region: Thailand > Krabi Province > Krabi Town > Nong Thale
Price Range: $483 - $1,006 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Phulay Bay, A Ritz-Carlton Reserve 5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Ritz Carlton Krabi
Phulay Bay, A Ritz-Carlton Reserve Krabi, Thailand
Hotel Style:
#1 Top resorts Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
#3 Family Hotel in Nong Thale
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Questions & Answers

Here's what travellers have asked, with answers from Phulay Bay, A Ritz-Carlton Reserve staff and other travellers.
22 questions
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Questions? Get answers from Phulay Bay, A Ritz-Carlton Reserve staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room closer to the pool if same cost, but if none available your butler will take you everywhere in the golf cart.”
561sherih, 22 Apr 2017 | Read review
“if you want to go with your family, you have to choose pavilion. but you have to pay extra person. because the room is only for two person”
, 28 Mar 2017 | Read review
“If you have mobility issues, this might not be the hotel for you.”
lizaeth22, 26 Mar 2017 | Read review
“Ocean view rooms are great, the villas next to the beach are much pricier and doesnt have a view.”
robertosO9927FF, 16 Feb 2017 | Read review
“A request for a book light (as used for menus) for reading at night was a plus! Our unit #60 while bit far from the pool and beach.”
Cajasobe, 2 Feb 2017 | Read review
5 of 5