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Phulay Bay, A Ritz-Carlton Reserve

Hotels.comUSD 427*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 543*
USD 427*
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USD 427*
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Phulay Bay, A Ritz-Carlton Reserve
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779 Reviews from our TripAdvisor Community

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There are newer reviews for Phulay Bay, A Ritz-Carlton Reserve
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Showing 604: English reviews
Reviewed 3 weeks ago

The resort is fantastic, staff is outstanding and worth every penny. I took my girlfriend there to propose, and our butler Patty, went above and beyond day after day to make our stay a personalised and exceptional one. The last day we had a private dinner in the welcome pavilion arranged by Patty, and WOW... Incredibly romantic... Your every need...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Knut-Alexander S
Tessa G, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Knut-Alexander S, What a wonderful way to start the week with reading such a heartfelt review. Firstly, congratulations on your engagement, Patty is indeed an absolute gem and embodies the Phulay Bay experience. I sincerely hope to welcome you back for your future anniversaries. Why wait until your anniversary to return…..we also create incredible, memorable and magical weddings at...

Dubai, United Arab Emirates
Reviewed 3 weeks ago

Highly recommend this beautiful hotel. Spectacular location and sunsets. Very friendly and attentive management team with staff who went above and beyond to make our stay special from the moment we arrived. We stayed in a Reserve Pool villa with sea view and private butler service and all I can say is WOW.. we have stayed in some top class...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank tinalouiseb2017
Tessa G, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear tinalouiseb2017, I hope you are well and thank you so much for taking the time to write such a wonderful review. It means so much to the team and I will share all of your comments with them to encourage them on their service excellence pursuit. I am pleased to read that you will be returning to see us…..hopefully...

Reviewed 3 weeks ago

Visited Phulay Bay in March with my husband and four year old son. We felt ourselves like we were the only guests there upon arrival to check out. The time spent in Phulay Bay was perfect, we enjoyed every minute of it and the staff made it as whole! Staff was so friendly and helpful as haven't seen nowhere else....

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Helpful?
1Thank Merike O
Tessa G, General Manager at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Merike O, Thank you so much for your review and for taking the time so share such wonderful feedback. We are fortunate that we are spread out across our vast landscape so that even when we have high occupancy we are able to maintain our exclusivity and tranquility. I agree that our butler service is very special here and we...

Singapore, null, Singapore
Reviewed 4 weeks ago

This is my 2nd time back here since my wedding in April 2015. This time i came with my infant son who was about 9.5 months old. My review will mostly concentrate on them accommodating my child as this was a very important aspect of why i chose to stay there for this trip. Phulay Bay was kind enough to...

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Helpful?
Thank JasmineTan
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear JasmineTan, Thank you very much Khun Jasmine for kindly taking your time to write this spectacular review for us. Firstly it was such a pleasure to welcome you back . Thank you for your kind feedback regarding our excellent service and the attentive care given to your son. All we wanted was to make your stay a little more...

New York City, New York
Reviewed 4 weeks ago

I am not quite sure how anyone could rate this hotel less than 5 stars. From the welcoming upon arrival to our send off, our family had the most incredible experience at this hotel. The natural beauty of the resort was unparalleled and the views never grew old. The care of the staff was truly incredible and everything about the...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank T4170YYmichaelf
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear T4170YYmichaelf, Firstly I would like to thank you for kindly taking the time to write this perfect review for us. We are excited to hear that you and your family had a wonderful time and the most incredible experience at Phulay Bay from the moment you checked in until the time you checked out. We do take great pride...

Leeds, United Kingdom
Reviewed 4 weeks ago via mobile

My wife and I have just completed a 5 day stay at the iconic Phulay Bay. A Ritz Carlton hotel. We loved it and the hotel and its people exhibited class throughout with personalised service where all staff seem to know your name and welcome you as family. The personal touches made it special. The management were there to meet...

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Helpful?
Thank MikeyKK123
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Khun Michael, Thank you very much for taking the time to write this amazing review for us. We are extremely happy to hear that you loved the hotel, our staff and their personalized service, and also that we warmly welcomed you like family. This is what we take great pride in and what we thrive to provide for all...

Rochford, United Kingdom
Reviewed 4 weeks ago via mobile

Paradise that is phulay bay, we have just returned from phulay bay and cannot recommend this paradise resort highly enough, From arrival to check out we were made to feel like VIP's, from the GM Tessa to the poolboys we were treated to the most amazing vacation, the Thai restaurant is to die for fantastic southern Thai food unsurpassed, Barbecues,buffets...

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Helpful?
Thank keithgash
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear keithgash, Thank you very much for your time to write this wonderful review. We are delighted to hear that Phulay Bay for you was totally paradise and that you had the most amazing vacation, also for you to highly recommend us to others really does means so much. We certainly take great pride in our personalized services making sure...

Reviewed 4 weeks ago

From the moment you arrive you are welcomed and cared for by the amazing staff. The resort is so inviting and beautiful throughout. Our villa was exquisite with zen like design. The huge bed was so comfortable,i had the best sleep in years! If you love great design you will appreciate every aspect of the villa and grounds. We were...

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Helpful?
Thank Sheri H
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Sheri H, Firstly I would like to thank you for taking your time to write such a fantastic review for us. Your kind compliments on our hotel from the service of the staff to the villas and design as well as the grounds and landscapes really means a lot to us. I will certainly pass on your kind comments...

Manchester, United Kingdom
Reviewed 19 April 2017 via mobile

After a mix up in bookings, we stayed at the Phulay Bay for only one night. This hotel is both amazing and unusual at the same time....... It is a vast site, with an Arabic theme, but a little impersonal for me. The room was opulent, reminding me of decor seen in countries such as Dubai. A personal butler transported...

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Helpful?
Thank Sarah S
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Sarah S, Firstly, thank you very much for kindly taking the time to write this review for us. Phulay Bay is uniquely designed property with its high walls which provides a Moroccan feeling. We are sorry to hear that our design seemed impersonal to you. We do take great pride in our personalized butler service whose purpose is to...

London, United Kingdom
Reviewed 18 April 2017

I stayed there for a week with my family - three generations. They could not do enough for us. My butler, Yud, must be singled out for making all our wishes come true. He was thoughtful and efficient. Wade, the chef, runs a terrific kitchen with astonishing breakfasts ....wonderful fruit, pastries of all kinds and so very much more. World...

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Helpful?
2Thank priscilla g
Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton Reserve, responded to this review

Dear Priscilla G, Thank you for kindly writing this fabulous review for us. Your positive feedback regarding the personalized service you received from Yid and Chef would really mean a lot to them and I will be sure to let them know. All the ladies and gentlemen at Phulay Bay are very grateful for such great comments as it really...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Phulay Bay, A Ritz-Carlton Reserve, invites you to experience your own secluded oasis at our luxury resort in Krabi, Thailand. Beyond the limestone mountains that rise from Thailand’s Andaman Sea, the virgin rainforests, and the ethereal beaches and crystal clear waterfalls, you will find a paradise that awaits - Phulay Bay, A Ritz-Carlton Reserve. Our luxury waterfront hotel is one of the world’s most spellbinding destinations and one of the most glorious resorts in Thailand. Stay with us and embark on a voyage of discovery, at our retreat in Krabi, where the natural splendor and charm of the island blends blissfully with an aura of luxury and serenity. Guests access our luxurious sanctuary from Krabi or Phuket Airports, and they at once experience the thrill and convenience of our exotic Phulay Bay waterfront resort. ... more   less 

Additional Information about Phulay Bay, A Ritz-Carlton Reserve

Address: 111 Moo 3, Nong Thale, Krabi Town 81180, Thailand
Region: Thailand > Krabi Province > Krabi Town > Nong Thale
Price Range: $487 - $965 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Phulay Bay, A Ritz-Carlton Reserve 5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Ritz Carlton Krabi
Phulay Bay, A Ritz-Carlton Reserve Krabi, Thailand
Hotel Style:
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#3 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
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Questions & Answers

Here's what travellers have asked, with answers from Phulay Bay, A Ritz-Carlton Reserve staff and other travellers.
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Questions? Get answers from Phulay Bay, A Ritz-Carlton Reserve staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 66 and had a sea view not too near the pool but your butler takes you anyway!”
800amyf, 6 May 2017 | Read review
“Ask for a room closer to the pool if same cost, but if none available your butler will take you everywhere in the golf cart.”
561sherih, 22 Apr 2017 | Read review
“if you want to go with your family, you have to choose pavilion. but you have to pay extra person. because the room is only for two person”
, 28 Mar 2017 | Read review
“If you have mobility issues, this might not be the hotel for you.”
lizaeth22, 26 Mar 2017 | Read review
“Ocean view rooms are great, the villas next to the beach are much pricier and doesnt have a view.”
robertosO9927FF, 16 Feb 2017 | Read review
5 of 5
Hotels.com
USD 427* /night
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ElvolineUSD 543
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Prices are for 1 room, 2 adults
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