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Holiday Inn Express Tapachula

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Holiday Inn Express Tapachula
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108 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Huertas de Cansa, Spain
1 review
Reviewed 2 days ago NEW

Exclente attention and very nice rooms, My family loved it because everything is close by and the breakfast is very delicious. The pool is very pretty We will be back next year and we will stay at this hotel

Helpful?
Thank visualexpertos
jorge p, Manager at Holiday Inn Express Tapachula, responded to this review

We are always pleased to receive praises and acknowledgments of such a positive nature. It is truly gratifying when a guest recognizes the efforts of our staff and takes the time to say thank you. Your comments will be shared with all our staff, as a reaffirmation to continue your efforts to make the our Hotel a leader in excellence.... More 

London, United Kingdom
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 30 August 2016

We only stayed here for 1 night as we were travelling into Guatemala the next day. The hotel was clean and comfortable. Our room was of a good size with 2 double beds and coffee making facilities. The staff were friendly and extremely helpful (they even booked our shuttle bus into Guatemala as we didn't speak Spanish). There is a... More 

Helpful?
Thank kathtek
jorge p, General Manager at Holiday Inn Express Tapachula, responded to this review

It is truly rewarding when a guest recognizes our staff 's efforts and takes the time to say thank you. Your comments will be shared with all our staff, as a reaffirmation to continue their efforts to make our hotel a leader in excellence. Thanks!!! More 

Colorado Springs, CO
Level Contributor
220 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 8 May 2016

This is a clean decent priced hotel in Tapachula. It is between the city center and the airport. For me it was a good location, but if you are interested in visiting the city center you will need a car or taxi. There is a shopping center next to the hotel. Check in was swift and friendly. I found the... More 

Helpful?
Thank COCowboy
jorge p, General Manager at Holiday Inn Express Tapachula, responded to this review

Thank you for your recent correspondence!!! We appreciate that you take the time to become aware of their pleasant experience during your recent stay; We are always pleased to receive praise and recognition of such a positive nature . Again, thanks for your kind comments. We look forward to serving you in the future. Jorge Palacios General Manager More 

Guatemala City, Guatemala
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 23 December 2015

Always booked...good for them but not for travellers... The hotel is very clean and they have a very fast internet. Good for businessmen but not for families. Very convenient they are in the same mall with wall mart and many fast food restaurants

Helpful?
Thank IK23
jorge p, General Manager at Holiday Inn Express Tapachula, responded to this review

Thank you for your recent correspondence concerning our services . We appreciate you taking the time to make us aware of their pleasant experience during his recent stay. We look forward to serving you in the future. Jorge Palacios General Manager More 

Level Contributor
10 reviews
Reviewed 16 December 2015

Hotel is spotlessly clean plus good breakfast and great coffee. Service is great. The hotel is attached to a mall so you can do some shopping if you like. Lots of local name brand stores and good local restaurants near by.

Helpful?
Thank stephenp742
jorge p, General Manager at Holiday Inn Express Tapachula, responded to this review

Thank you for your comment!! It is a pleasure to know that we meet their expectations of service!!, thanks for visiting us. Regards!! Jorge Palacios General Manager More 

DeLand, Florida
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 December 2015 via mobile

This hotel is exactly what you would expect from the Holiday Inn chain. You can tell that that they operate a tight ship. Very clean, good breakfast, all as expected, if not better. Walk way connected to the shipping mall with Walmart superstore. Security feels good, and front desk staff was awesome on checkin, laughing and smiling.

Helpful?
Thank Reginald Dougla... K
jorge p, General Manager at Holiday Inn Express Tapachula, responded to this review

Thank you for your recent correspondence regarding this your hotel Holiday Inn Tapachula. We appreciate you taking the time to make us aware of their pleasant experience during his recent stay. We are always pleased to receive praise and recognition of such a positive nature . It is truly rewarding when a guest recognizes our staff 's efforts and takes... More 

Tokyo, Japan
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 November 2015

Good hotel close to airport and large shopping mall. Good sized rooms and pool. Breakfast very average but staff very helpful. Plenty of restaurants close to the hotel and within easy short taxi ride into centre of town.

Helpful?
Thank Will z
jorge p, General Manager at Holiday Inn Express Tapachula, responded to this review

Thank you for your comment We will share with our staff in order to continue always offering the quality that you expect from our services. thanks!! Jorge Palacios General Manager More 

Adelaide, Australia
Level Contributor
162 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 4 November 2015

3 is probably a bit harsh, 3.5 probably more fitting. Well hard to review as I have just stayed in two extraordinary hotels. The room is clean and serviceable but lacks a fridge, service is friendly and efficient. The hotel is located next to a mall with a couple restaurants and cafes so food is not a problem.Breakfast is serviceable... More 

Helpful?
1 Thank Pete C
jorge p, General Manager at Holiday Inn Express Tapachula, responded to this review

I appreciate your opinion It is gratifying when a guest tells us that we can improve, your comment is very important for us. We only have fridges in junior suites; these rooms also have microwave oven, living rooms and work area. We promise to improve our regional breakfast alternative thinking of all our guests Thanks!! Jorge Palacios General Manager More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 June 2015 via mobile

We were there for the weekend. We have been there for three years on vacations because is good and the location. This year one of the elevators was out of service for tree days. In addition the food for breakfast was not so good, black bees were terrible. Service regular in general.

Helpful?
1 Thank Ricardo G
IHGCare, Guest Relations Manager at Holiday Inn Express Tapachula, responded to this review

Dear Ricardo G, Thank you for staying with us again recently and for taking the time to write a review about our hotel. Allow me to apologize for any inconvenience you may have experienced with the elevator and food served. While it is truly regrettable that your overall experience was less than satisfactory, we highly appreciate your feedback. I have... More 

Corpus Christi, Texas
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 June 2015

The Holiday Inn Express in Tapachula is in a nice part of town. It is a typical expample of the Express brand of Holiday Inn Chains. The room was comfortable and the service was adequate. The breakfast stood out for being one of the better I have had lately. I would certainly recommend it if you stay in Tapachula.

Helpful?
1 Thank Darin J
jorge p, Gerente at Holiday Inn Express Tapachula, responded to this review

Thank you for your recent comment!! We appreciate you taking the time to make us aware of their pleasant experience during his recent stay. We are always pleased to receive praise and recognition of such a positive nature . It is truly rewarding when a guest recognizes our staff 's efforts and takes the time to say thanks . Your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Express Tapachula is a modern new hotel with spacious and comfortable and functional facilities. Located in the newest and largest shopping area, located just 10 km from the airport. Enjoy delicious complimentary Express Breakfast daily. ... more   less 

Additional Information about Holiday Inn Express Tapachula

Address: Otro Carretera a Puerto Madero 20 | k.m. 3.5 Col Las Hortencias, Tapachula 30797, Mexico
Region: Mexico > Southern Mexico > Chiapas > Tapachula
Price Range: $98 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Tapachula 2.5*
Number of rooms: 102
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Tapachula staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Tapachula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lobby area and conference rooms stay busy so an upper floor is probably wise.”
 of 5 bubbles stephenp742, 15 Dec 2015 | Read review
“5th floor suites are better than lower levels”
 of 5 bubbles 397petec, 3 Nov 2015 | Read review
“Stay upstairs, so you don't hear overhead "traffic".”
 of 5 bubbles simplem2013, 2 May 2014 | Read review
“Ask for rooms on the 5th floor, the higher the best and with the view to the street. The fare is cheaper through the internet and not calling the hotel.”
 of 5 bubbles drogilmour, 25 Jun 2012 | Read review
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