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Courtyard by Marriott Ciudad Del Carmen

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Traveller (23)
Room & Suite (17)
Pool & Beach (8)
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Overview
  • Excellent69%
  • Very good23%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“brand”(3 reviews)
“property”(2 reviews)
“reception”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Reviews (47)
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1 - 5 of 12 reviews
Reviewed 16 August 2017

The Courtyard at Marriott is a pretty new hotel at Carmen and it shows. The rooms are not your typical "business hotel"-sized, as they are pretty big. The best part of the hotel is it's friendly staff. Stephanie at reception is always welcoming and greets...More

Thank José C
Reviewed 17 May 2017

The staff at this Courtyard were unfailingly professional, kind, and welcoming. The property is very new, so everything mechanical works very well (air conditioning, plumbing, electricity). The breakfast offerings were delicious. Most of the staff spoke enough English that, in combination with my bad Spanish,...More

Thank Vikingtraveller59
Reviewed 15 March 2017

I stay at this hotel exclusively when I travel here for work. The staff is second to none, supremely helpful and overly friendly - they are constantly smiling. The breakfast is beyond good and there is always hot coffee and tea in the lobby. The...More

Thank Brandon S
Reviewed 20 February 2017

When we arrived they could not find our reservation, problem was handled professionally and this whole staff is the nicest of any hotel we have stayed. We arrived on our anniversary and they went out of their way to make it a special day for...More

Thank Tudi W
Response from Roberto H, General Manager at Courtyard by Marriott Ciudad Del CarmenResponded 7 March 2017

Dear Tudy W, Its a great pleasure to know that we exceed your expectations during your Anniversary at our hotel. We were working hard for creating a memorable moment for you on such an important date for you. We appreciate all the good comments and...More

Reviewed 14 January 2017

First the rooms are big and clean, with comfortable beds, nice views and a big shower. The staff is absolutly friendly, helpful and they made our trip totally perfect. They even made me a delicious birthday dessert :) The breakfast is always a good option...More

Thank LenaMartin
Response from Roberto H, Manager at Courtyard by Marriott Ciudad Del CarmenResponded 17 January 2017

Thank you for sharing your experience with us, LenaMartin! We have the compromise of making our guest's experience as comfortable and enjoyable as they deserve it, and it’s a great pleasure to know that we reach this compromise with you during your stay. We are...More

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Most Booked Properties in Ciudad del Carmen, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Room Service
Airport Transportation
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Hotel class
Room types
Non-Smoking Rooms
Details
Hotel class
Room types
Non-Smoking Rooms
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Traveller (23)
Room & Suite (17)
Pool & Beach (8)
Dining (3)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"ask for a room facing the water (Laguna Terminos)"
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"I can't imagine any room not being great."
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"Lagoon view"
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"The further away from the elevators and ice machines, the better. The ice machine is loud! Ask for rooms at..."
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