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    Capital Plaza Hotel

    Avenida Heroes 171-A | Colonia Centro, Chetumal 77000, Mexico
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    24/12/2017 25/12/2017
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    USD 64*
    USD 57*
    SAVE USD 7
    USD 63*
    USD 64*
    Traveller (81)
    Room & Suite (16)
    Pool & Beach (15)
    Overview
    • Excellent20%
    • Very good44%
    • Average26%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “nice pool” (8 reviews)
    “swimming pool” (8 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (278)
    There are newer reviews for Capital Plaza Hotel
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    81 - 85 of 130 reviews

    Reviewed 11 November 2013

    The hotel rooms are large and comfortable. The free internet service is fast and the restaurant serves a very inexpensive and good breakfast. All staff were very friendly and helpful. My room was clean and the bathroom good. The mattress on my bed needed to...More

    1  Thank Weerobbie
    Response from IHGCare, Guest Relations Manager at Capital Plaza HotelResponded 26 November 2013

    Dear Weerobbie, Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative of your comments about our friendly staff. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned....More

    Reviewed 5 November 2013

    Positive points - Rooms were large and clean, breakfast good. Comfortable bed. Negative points- some of electrics in room unintelligible. TV system was so complex that few in the group got it to work - there were NO INSTRUCTIONS FOR THE IDIOTIC SYSTEM. A coffee...More

    Thank malholme
    Response from IHGCare, Guest Relations Manager at Capital Plaza HotelResponded 20 November 2013

    Dear malholme, Thank you for taking the time to review our property. I appreciate your positive comments on our room accommodations, breakfast quality and comfortable beds. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every...More

    Reviewed 21 August 2013

    While not much curb appeal, once you enter the front door, very nice property. In a good central location. Staff members were very professional, helpful, warm and welcoming. Rooms and property in general were very clean and well maintained. We had a first floor room...More

    Thank Millie N
    Reviewed 28 July 2013

    We stayed for one night, two couples in two rooms. One was fine, a good room with no problem. The other was bad - air condioning didn't work at first. After two visits from maintenance it worked but sent out the most noxious smell so...More

    Thank G E H
    Response from IHGCare, Guest Relations Manager at Capital Plaza HotelResponded 15 August 2013

    Dear G E H, Thank you for taking the time to express your thoughts and concerns. We would like to apologize for the over-all issues you had during your stay. It is regrettable that we fell below your expectations. Your feedback is very important to...More

    Reviewed 23 July 2013

    This has been the best hotel I have been to in Chetumal. The rooms are a little smaller and the hotel is a bit more expensive than others but the facilities make up for it. Ice Machine available. Hotel is right downtown. Great buffet on...More

    Thank Nicole W
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • USD 50 - USD 79 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Otel, Orbitz, Hotwire, getaroom.com, Cancelon and TripOnline SA so you can book your Capital Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Chetumal
    Add Photo Photos
    Traveller (81)
    Room & Suite (16)
    Pool & Beach (15)
    Dining (9)
    Hotel & Grounds (53)
    Bathroom (6)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 20 hotels in Chetumal
    Hotel Villanueva
    193 reviews
    .99 km away
     
    Fiesta Inn Chetumal
    623 reviews
    .77 km away
     
    Hotel Los Cocos
    305 reviews
    .31 km away
     
    Nearby Restaurants
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    La Terraza de Tito
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    Nearby Attractions
    El Malecon de Chetumal
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    1.12 km away
    Museum de la cultura maya
    200 reviews
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    Ask a question
    Questions & Answers
    Ryan C
    7 July 2017|
    Answer
    Response from Nicte M | Property representative |
    morning Ryan C, There's rates with breakfast included. It's breakfast for 2 adults. On Sundays, buffet is setted and on weekdays is american breakfast..
    0
    Votes
    Google Translation
    Kim G
    8 October 2016|
    AnswerShow all 2 answers
    Response from Nicte M | Property representative |
    Good afternoon. We have outdoor parking lot but it is secured and patrolled 24 hrs. The fee is $150.00 MXP per night
    1
    Vote
    Google Translation
    Kathy C
    18 August 2016|
    AnswerShow all 3 answers
    Response from Nicte M | Property representative |
    Morning, the a/c is individual in each room.. You can set it as you want
    0
    Votes
    Google Translation
    Room Tips
    "Get a room that does NOT face the road."
    Read review
    "They all seemed quiet and similar"
    Read review
    "Corner rooms are larger."
    Read review
    "If you are travelling on your own ,dont pick groud floor room.Patio doors can be a bit dodgy."
    Read review
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