We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
25/12/2017 26/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Capital Plaza Hotel

    Avenida Heroes 171-A | Colonia Centro, Chetumal 77000, Mexico
    Save
    Lowest prices for your stay
    25/12/2017 26/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    USD 109*
    USD 85*
    SAVE USD 24
    USD 85*
    Traveller (81)
    Room & Suite (16)
    Pool & Beach (15)
    Overview
    • Excellent20%
    • Very good44%
    • Average26%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “nice pool” (8 reviews)
    “swimming pool” (8 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    25 Dec.26 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 85.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chetumal hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "89b8d4e6bf8b403498a285ecb623efef", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":6427306,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[61327441],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":12,"year":2017},"checkout":{"day":26,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":85,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"89b8d4e6bf8b403498a285ecb623efef","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":109,"lowestMetaPrice":85,"additionalPartner":false,"highestMetaPriceDisplay":109,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":109,"lowestMetaPrice":85,"highestMetaPriceDisplay":109,"hotelName":"Capital Plaza Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg5YjhkNGU2YmY4YjQwMzQ5OGEyODVlY2I2MjNlZmVmIiwiQUlLIjoiNWMwYWViNTNhOThjNGRkM2IxYWM3MDg5YzYxNjBhY2UifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "25/12/2017", "checkOut": "26/12/2017", "lowestPrice": "USD 85", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79554606":"CheapTicketsEWS","78977809":"OrbitzEWS","61327441":"Expedia","109297124":"HotelsCom2IB","58804379":"TravelocityEWS","76515666":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (278)
    There are newer reviews for Capital Plaza Hotel
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    71 - 75 of 130 reviews

    Reviewed 22 December 2014 via mobile

    Nice hotel but outside is completely dug up and it looks like the work will be going for a long time. Getting a taxi is a wee bit of a chore. Room was very nice and comfortable though and pool looked nice enough. Staff were...More

    Thank James H
    Response from Nicte M, Ventas at Capital Plaza HotelResponded 31 December 2014
    Google Translation

    Estimado James H, Agradecemos sus comentarios respecto a su estancia en Capital Plaza. Las obras frente al hotel están avanzando...More

    Reviewed 16 December 2014

    I have stayed at this hotel a couple times in the past year. My fiancé and I enjoy it very much. The staff is friendly. The buffet breakfast on Sundays are great! I always look forward to going back...

    1  Thank tiffyswift
    Response from Nicte M, Sales at Capital Plaza HotelResponded 31 December 2014

    Dear tiffyswift, We are glad to recieve your review. Capital Plaza hotel staff is hardly working to achieve our guest expectations. Hope you can visit us soon..

    Reviewed 1 December 2014

    staff very slow and unfriendly, water on the flood ( it had rained...), we didnt feel safe ( any body can get in...) and all the détails lead to see it is not well maintained ( ex: can of juice to hold door...) . Never...More

    Thank vero b
    Response from Nicte M, Ventas at Capital Plaza HotelResponded 31 December 2014

    Dear Verob, We appreciate your review and thanks the time you took to express your experience at Capital Plaza. Your comments have been informed to the involved staff to improve the quality of our facilities. Thanks again and happy 2015

    Reviewed 18 June 2014 via mobile

    Arriving very late at night the staff were helpful, the air conditioning wasnt working but they sent a maintenance guy straight away to our ground floor room (the doors were hard to lock which felt a little unsafe!!). The bathroom is tiny and the rooms...More

    2  Thank JemimaDaisy
    Response from Nicte M, Ventas at Capital Plaza HotelResponded 24 June 2014

    Thank you for taking time and express your recent experience in Capital Plaza hotel. We are glad to hear that your stay at our establishment did meet in some aspects your expectations. Your comments has brought some matters in our facilities and staff that we...More

    Reviewed 14 March 2014

    This was formerly the Holiday Inn. This is my second visit since the change, and I can't say enough good things about this hotel. The rooms are comfortable and the bath, while small, is perfectly adequate. There are make up mirrors, hair dryers, safes, irons...More

    4  Thank Elizabeth S
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • USD 50 - USD 79 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Otel, Travelocity, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your Capital Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Chetumal
    Add Photo Photos
    Traveller (81)
    Room & Suite (16)
    Pool & Beach (15)
    Dining (9)
    Hotel & Grounds (53)
    Bathroom (6)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 20 hotels in Chetumal
    Hotel Villanueva
    193 reviews
    .99 km away
     
    Fiesta Inn Chetumal
    623 reviews
    .77 km away
     
    Nearby Restaurants
    Sergios Pizzas
    234 reviews
    .73 km away
    Cafe Del Puerto
    48 reviews
    .72 km away
    La Casita del Chef
    85 reviews
    .72 km away
    La Terraza de Tito
    23 reviews
    .74 km away
    Nearby Attractions
    El Malecon de Chetumal
    137 reviews
    1.12 km away
    Museum de la cultura maya
    200 reviews
    .12 km away
    Experiencias Xcaret
    13 reviews
    .63 km away
    Chetumal Tours
    6 reviews
    .66 km away
    Ask a question
    Questions & Answers
    Ryan C
    7 July 2017|
    Answer
    Response from Nicte M | Property representative |
    morning Ryan C, There's rates with breakfast included. It's breakfast for 2 adults. On Sundays, buffet is setted and on weekdays is american breakfast..
    0
    Votes
    Google Translation
    Kim G
    8 October 2016|
    AnswerShow all 2 answers
    Response from Nicte M | Property representative |
    Good afternoon. We have outdoor parking lot but it is secured and patrolled 24 hrs. The fee is $150.00 MXP per night
    1
    Vote
    Google Translation
    Kathy C
    18 August 2016|
    AnswerShow all 3 answers
    Response from Nicte M | Property representative |
    Morning, the a/c is individual in each room.. You can set it as you want
    0
    Votes
    Google Translation
    Room Tips
    "Get a room that does NOT face the road."
    Read review
    "They all seemed quiet and similar"
    Read review
    "Corner rooms are larger."
    Read review
    "If you are travelling on your own ,dont pick groud floor room.Patio doors can be a bit dodgy."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing