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Capital Plaza Hotel

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Capital Plaza Hotel
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227 Reviews from our TripAdvisor Community

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Showing 107: English reviews
London, United Kingdom
Level Contributor
215 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 weeks ago via mobile

Very smart modern hotel in good location. Rooms very nice but shower poor and wifi intermittent.Swimming pool good but a little cool. Restaurant service was a little slow but food was excellent - recommend coconut shrimp

Helpful?
Thank Alan H
Cancun, Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016 via mobile

It is very well located, confortable and good prices. I expected more information about the services in the hotel but I never heard or read about it, non of the staff told me about amenities or something. I guess they are under some kind of construction or detailing rooms since I found a dusty room, I walk a few steps... More 

Helpful?
Thank Fran L
2 reviews
Reviewed 12 October 2016 via mobile

Very average, worst part is you end up paying more than what is advertised here. Advertised as BZ$82.00 but you end up paying BZ$125.00. Pool is not very inviting, breakfast looks better in pictures than it actually is. Had to call several times for AC servicing.

Helpful?
Thank Sean F

Travellers are raving about these Chetumal hotels

Corozal Town, Belize
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 October 2016

Rooms are comfortable ,bright and clean the only problem was bird`s poop on all the window.Hotel has a courtyard in a middle with a little bit of jungle going on, which is nice thing in a hot concere town but it shoud be taken into consideration.If you have palm trees and shrubs ,you will have birds.... if you have birds... More 

Helpful?
Thank KasiaJorissen
San Pedro, Belize
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 September 2016 via mobile

Always have stayed at another hotel when in chetumal. This time I figured we would try capital plaza. Big mistake 1st. Hallways are beyond hot. When we got to our room the a/c was cracked and noisy. We would have been fine with that. The kicker for is was that the Internet only worked when you stood in front of... More 

Helpful?
Thank pamjay2015
Level Contributor
14 reviews
6 hotel reviews
Reviewed 31 August 2016

semi clean, pool did not look too inviting, service mediocre, bad exchange rates, beds not bad, but for a night (as we were running from hurricane Earl) it was sufficient. probably wouldn't stay here again.

Helpful?
Thank Viki K
Minneapolis, Minnesota
Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 7 August 2016 via mobile

I cant say much about this hotel. We stayed for a night since our boat to Belize was cancelled. I like the variety option of their breakfast menu and tv channels. Good wifi connection and comfy bed. The room is clean and as well the surroundings in the hotel. The swimming pool is okay, it needs to get repaired on... More 

Helpful?
Thank indie_dive
London, United Kingdom
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 6 August 2016 via mobile

I was surprised by the quality of this hotel versus the reviews. As we entered the hotel hotel staff watched us struggle with our bags and indeed when we approached the desk didn't even say welcome they simply stood there. The rooms are not as photographed, ours were small smelly (musty) and grubby. The pool was horrible and over chlorinated... More 

Helpful?
Thank dadofone1
Moscow, Russia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2016

Spacious room facing the pool, with all the necessary conveniences. Initially, there were not sufficient towels, but we got plenty as soon as we asked :))) Restaurant food was good, especially that the hotel restaurant was the only one that we managed to find in town.

Helpful?
Thank natsid2015
Richmond, Virginia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 April 2016

Stayed here while shopping/dining on birthday weekend from Belize. Views from all the rooms out to beautifully landscaped, clean pool. Huge room, Jr. Suite. Bathrobes a nice touch. The staff were great, worked with our limited Spanish and nothing but helpful. Secure parking and walking distance to shops and restaurants. Eggs, fruit, toast, juice and coffee for free breakfast (IF... More 

Helpful?
Thank grateful02

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Chetumal's capital hotel. Where your comfort is our priority. ... more   less 

Additional Information about Capital Plaza Hotel

Address: Avenida Heroes 171-A | Colonia Centro, Chetumal 77000, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Chetumal
Price Range: $50 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Capital Plaza Hotel 3.5*
Number of rooms: 85
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Questions & Answers

Here's what travellers have asked, with answers from Capital Plaza Hotel staff and other travellers.
4 questions
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Wilmington, North Carolina, United States
3 months ago
9 months ago
San Miguel de Allende, Mexico
over a year ago

See all questions (4)

Questions? Get answers from Capital Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are travelling on your own ,dont pick groud floor room.Patio doors can be a bit dodgy.”
 of 5 bubbles KasiaJorissen, 5 Oct 2016 | Read review
“2nd floor or above, Jr. suite is worth the minimal cost difference.”
 of 5 bubbles grateful02, 29 Apr 2016 | Read review
“Foe a quiet night , try to diet a far from the front , X15 and on”
 of 5 bubbles shmuelb2014, 20 Feb 2016 | Read review
“a room with a balcony overlooking the walkway and foliage below is very relaxing”
  • nice view from balcony
  • Wonderfully comfortable bed and clean room
 of 5 bubbles Meander48, 7 Jan 2016 | Read review
“Our standard double room for 3 was fine”
 of 5 bubbles mtpinder57, 6 Jan 2016 | Read review
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