We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Villanueva

    Avenida Carmen Ochoa de Merino 166 | Col. Centro, Chetumal 77000, Mexico
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of USD 46/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 46*
    USD 36*
    SAVE USD 10
    USD 46*
    USD 46*
    Traveller (85)
    Room & Suite (19)
    Dining (9)
    Hotel Los Cocos
    303 reviews
    #3 of 20 hotels in Chetumal
     
    Centro Holistico Akalki
    514 reviews
    #2 of 10 hotels in Bacalar
     
    Hacienda Bahia Chetumal
    9 reviews
    #10 of 20 hotels in Chetumal
     
    Hotel Real Azteca
    62 reviews
    #12 of 20 hotels in Chetumal
     
    Overview
    • Excellent23%
    • Very good37%
    • Average26%
    • Poor7%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Hotel Los Cocos
    303 reviews
    #3 of 20 hotels in Chetumal
     
    Centro Holistico Akalki
    514 reviews
    #2 of 10 hotels in Bacalar
     
    Hacienda Bahia Chetumal
    9 reviews
    #10 of 20 hotels in Chetumal
     
    Hotel Real Azteca
    62 reviews
    #12 of 20 hotels in Chetumal
     
    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 36.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chetumal hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "fa7e50ea51754ef49cf3a486cfaa8da0", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":3290323,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[49832988],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":43,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"fa7e50ea51754ef49cf3a486cfaa8da0","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":46,"lowestMetaPrice":36,"additionalPartner":false,"highestMetaPriceDisplay":46,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":46,"lowestMetaPrice":36,"highestMetaPriceDisplay":46,"hotelName":"Hotel Villanueva","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZhN2U1MGVhNTE3NTRlZjQ5Y2YzYTQ4NmNmYWE4ZGEwIiwiQUlLIjoiMjRiZGI3ZTczMzZhNGQ2MGJjZWQ2NzIxNzE1NTI3YjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "USD 36", "hasDates": true, "hacComplete": true, "contentIdMappings": {"76504190":"Hotwire","78964262":"OrbitzEWS","109256000":"HotelsCom2IB","49832988":"BookingCom","54282994":"TravelocityEWS","49056723":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (190)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 60 reviews

    Reviewed 28 June 2017

    Choose this hotel for its moderate pricing and because is the only pet friendly hotel in town. Altough I go with service dog i am better of going to a pet friendly place isntad of dealing with people who do not know what is a...More

    Thank uvamon
    Reviewed 18 May 2017

    The room was spacious, the King size beds were extremely soft and comfortable. The location was excellent, close to nearby restaurants and the night-life (the boulevard). Enclosed parking at the back of the property. Has a Starbucks cafe and a restaurant too. Has indoor pool.

    1  Thank andreaylui
    Reviewed 3 February 2017 via mobile

    It was a nice hotel, and a decent room for the price. But at the end they tried to extort us saying that I just saw one of us touch a fire extinguisher and that we would have to pay 200 American dollars to fix...More

    2  Thank Mike P
    Reviewed 6 December 2016 via mobile

    There is a huge swimming pool inside the hotel that makes the room inside and outside very humid. It's even hard to breathe with this level of humidity + Mexican loud kids who shout happily while swimming will let you have a pleasant evening. Tv...More

    Thank Lera P
    Response from Carlos C, Director Comercial at Hotel VillanuevaResponded 15 December 2016

    We appreciate your comments, which are very important. Be assured that we will check the points, so that our guests can enjoy an excellent stay.

    Reviewed 10 November 2016

    A lot of reviews said cars get stolen in mexico so we got full coverage ins. The hotel has private parking with a closed gate. Room was nice looks like the pictures. Check in was beyond easy no papers required since I paid on orbitz....More

    Thank MsElle007
    Response from Carlos C, Director Comercial at Hotel VillanuevaResponded 13 November 2016

    We thank you for your comments and we hope to see you in the future, to give us the opportunity to be part of your journey. Thank you for visiting Chetumal.

    Hotel Los Cocos
    303 reviews
    #3 of 20 hotels in Chetumal
     
    Centro Holistico Akalki
    514 reviews
    #2 of 10 hotels in Bacalar
     
    Hacienda Bahia Chetumal
    9 reviews
    #10 of 20 hotels in Chetumal
     
    Hotel Real Azteca
    62 reviews
    #12 of 20 hotels in Chetumal
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Indoor pool
    • Bar/Lounge
    Details
    • Price range
    • USD 34 - USD 53 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Cancelon, Travelocity, Agoda, Hotwire, TripOnline SA and Orbitz so you can book your Hotel Villanueva reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Chetumal
    Add Photo Photos
    Traveller (85)
    Room & Suite (19)
    Dining (9)
    Pool & Beach (7)
    Hotel & Grounds (65)
    Bathroom (3)
    Family and Play Areas (2)
    Nearby
    Hotel Real Azteca
    62 reviews
    1.09 km away
     
    Hotel Los Cocos
    303 reviews
    .77 km away
     
    Hacienda Bahia Chetumal
    9 reviews
    1.09 km away
     
    Nearby Restaurants
    La Casita del Chef
    82 reviews
    .27 km away
    Sergios Pizzas
    232 reviews
    .27 km away
    Cafe Del Puerto
    47 reviews
    .27 km away
    El Emporio
    48 reviews
    .38 km away
    Nearby Attractions
    El Malecon de Chetumal
    134 reviews
    .14 km away
    Museum de la cultura maya
    200 reviews
    1.08 km away
    Experiencias Xcaret
    13 reviews
    1.59 km away
    Chetumal Tours
    6 reviews
    .48 km away
    Ask a question
    Questions & Answers
    Markie1963
    1 December 2016|
    Answer
    Response from Carlos C | Property representative |
    For what date is your stay, if you provide us your reservation key or your name to be able to locate. Otherwise directly you can start the phone 01 (983) 267 33 70, directly at the reception.
    0
    Votes
    Google Translation
    Kim G
    8 October 2016|
    AnswerShow all 3 answers
    Response from MaralagoKid | Reviewed this property |
    Kim...the hotel has a large covered parking area behind the hotel itself. It is safe and typically has staff around. The area is more like a garage. I left my car there for a few days without problems. enjoy.
    2
    Votes
    Room Tips
    "good location"
    Read review
    "Ask for a BBQ floor if knees are bad"
    Read review
    "I always enjoy second floor as not too many steps to climb and looking down on the pool is nice!"
    Read review
    "Bottom floor rooms have smelly plumbing, and are noisy but next to the pool. Maybe upper level ones?"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing