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La Joya Pachuca

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89 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Manchester, United Kingdom
Reviewed 2 weeks ago

Good comfortable hotel located 15 min walk from the town centre with a small department store adjoining. Huge double bed with a firm, but comfortable mattress. There was a slight mix up with our booking but it was soon sorted out by a very helpful reception staff. Breakfast was included but the staff here proved to be the only disappointment...

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Helpful?
Thank Rita T
infoZ6925YD, Gerente at La Joya Pachuca, responded to this review

Dear Rita Thank you for your comments. They help us improve. We will immediately adress the points remarked. We expect you son. sincerely

Danville, California
Reviewed 30 September 2016 via mobile

This hotel has it all. It's next to a shopping center and very convenient. The rooms were cleaned and spacious. The room was located on the third floor and had a great view of the city. The restaurant food was good but service was a little slow. Overall this is a good place to stay. The prices are fair and...

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Helpful?
Thank Eddie P
Management response:

Appreciated Eddie. Thank you for staying at La Joya. We are delighted to know that our service was satisfying. It has been a pleasure to serve you, we expect you son. Warm regards.

Dallas, Texas
Reviewed 30 June 2016 via mobile

La Joya is conveniently located near mall while it's connected to a department store. Also there is a pharmacy within walking distance to hotel. Must say an added plus is super fast internet. You will not be disappointed in the Internet speed. The room is an okay size.

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Helpful?
Thank BigDaddy291
Blanca Celia G, Gerente at La Joya Pachuca, responded to this review

Dear Guest We are greateful for your comments, they motivate us to keep working for satisfy your needs and make you have a great stance with us. We hope to see you soon Sincerely Blanca Celia Guzmán Principal Manager

Ogden, Utah
Reviewed 7 June 2016

We stayed here while touring through Hidalgo. It was a very convenient hotel as it was close to everything. The breakfast was a nice bonus and there is a store with EVERYTHING right next door. The beds are maybe a little hard and the double beds are small but it was a clean hotel. The staff was very friendly and...

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Helpful?
1Thank Elli42
Blanca Celia G, Gerente at La Joya Pachuca, responded to this review

Dear Guest We are greateful for your comments without a doubt they motivate us to keep satisfying you in the best way we can. We hope to see you soon. Sincerely Blanca Celia Guzmán Principal Manager

Toronto, Canada
Reviewed 8 January 2016 via mobile

Stayed here over the 2015 Christmas holidays. The people at check in and at the restaurant were very helpful and responsive. There is another nice restaurant right next to the hotel. We ended up staying another night here on the way back.

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Helpful?
1Thank Dan122900
Blanca Celia G, Gerente at La Joya Pachuca, responded to this review

Dear Guest Thank you for staying with us and for your comments, they motivate us to keep working to give you always the best service. We hope to see you soon. Sincerely Blanca Celia Guzmán Principal Manager

Rotorua District, New Zealand
Reviewed 15 September 2015 via mobile

We stayed here most of a month for our trip to Mexico. Staff are all very welcoming and warm, bellboys fantastic and eager to help with anything from opening doors to carrying your bags. Rooms good size, bed a little hard for my personal preference but not a problem. Big shower with good pressure. Housekeeping staff were lovely. Stored our...

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Helpful?
1Thank michelleatalo
Management response:

Dear Michelle and Atalo Thank you for your kind commentaries. We wish for you to know that we´ve made upgrades on our rooms that were hoping you could enjoy. We expect you soon. Sincerely,

Chicago, Illinois
Reviewed 5 November 2014

My Stay Oct. 3 - 16 2014 The Bad: Internet Issues, many complaints from myself and others in my party. Had to go across street to Chilis to send emails. The had a person look at it several times, even thought the signal is good on all floors the internet just did not preform. They do not support the mini...

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Helpful?
1Thank wirelesman
Management response:

Dear guest. I apologize for responding late. I appreciate your kind comments, I inform you that we have made improvements in our service that I would like you to try. I hope soon. Sincerely.

Countryside, Illinois
Reviewed 6 January 2014

I stayed from the 10 Dec - 22 Dec of 2013. The staff is very polite and helpful. The mini bar is pricy but there is a OXXO store (711) with in 1 block walking distance to the Hotel to buy snacks , sodas and such. The Sannbornes attached is a store with everything you can think of, although the...

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1Thank Randy M
Mexico City, Mexico
Reviewed 2 January 2014

I stayed at La Joya Pachuca just for one night to be able to see some nice attractions nearby (the tiny city of Mineral del Chico and prismas basalticos near San Miguel Regla). I stayed here acompanied by my parents. Just to make sure there is enough time to see above mentioned places. The hotel complied with what we needed....

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1Thank Fish_corner
Toulouse, France
Reviewed 21 July 2013

If you do not want to stay in Mexico DF, just jump to Pachuca and stay at the La Joya. The location is great and offer many option for breakfast, lunch or diner (inside or outside). The staff are very friendly and ready to help. The restaurant (which is not part of the hotel) offer a large choice a local...

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1Thank egredos

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about La Joya Pachuca

Address: Blvd. Everardo Marquez No. 100 | Col. Cuesco, Pachuca 42080, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Hidalgo > Pachuca
Price Range: $80 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Joya Pachuca 3.5*
Number of rooms: 101
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Questions & Answers

Here's what travellers have asked, with answers from La Joya Pachuca staff and other travellers.
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Questions? Get answers from La Joya Pachuca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper Floor, the front view is nice, but at night they have trucks with large screen video monitors going up and down the street, loud advertising.... :O{”
  • Nite View from 4th Floor
  • A view from my room on the 4th floor
 of 5 bubbles wirelesman, 5 Nov 2014 | Read review
“Rooms away from the from of the hotel or on higher level best due to constant taxi beeps and crazy vans with loud speakers advertising anything!”
 of 5 bubbles 909randym, 6 Jan 2014 | Read review
“Has a good location. any room.”
  • view from our room
 of 5 bubbles jennya348, 6 Sep 2012 | Read review
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