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Traveller (132)
Pool & Beach (23)
Room & Suite (14)
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Overview
  • Excellent52%
  • Very good27%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“water aerobics”(18 reviews)
“exercise classes”(14 reviews)
“morning walk”(10 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
All hotel details
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Reviews (282)
There are newer reviews for Hotel Spa Ixtapan
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Traveller rating
103
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LanguageEnglish
103
45
13
3
5
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All reviewswater aerobicsexercise classesmorning walkmexico citysalsa dancingwater parkthe main hotelsmall townwalk into townbeautiful groundsyear after yearabove averagereturn next yearthe dining room stafffelt safeking size bedlocal town
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81 - 85 of 169 reviews
Reviewed 10 August 2014 via mobile

This has been a place where my grandparents, parents and me have been coming for more than 30 years. The place is the same although they keep it in good condition. Pools are great, jacuzzi is excellent, spa is average but prices are good. Food...More

6  Thank RodrigoSigal
Reviewed 8 July 2014

Thanks to Trip Advisor, I researched this Spa and felt confident enough to try it for the first time. My experience has been positive. Let me begin with Giuvanna who handles reservations in the U.S. and was always gracious and helpful. The driver from the...More

5  Thank weeseafla
Reviewed 1 July 2014

I have been to this hotel several times since 2000, recently returning yesterday from a seven night stay. It is an extraordinaire experience and on some level a little known paradise. It's 65 miles SW of Mexico City with an elevation of 6000 feet. The...More

3  Thank cjtravelagent
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 3 July 2014

Thank you for taking the time to post on Tripadvisor. We wanted to apologize for the check out procedure you encountered. The group you were in was a travel agent familiarization tour and the check out is handled slightly differently from check out for other...More

Reviewed 26 June 2014

I have been to Hotel Spa Ixtapan three years in a row. I have been to just about all of the spas in the US and find this one to be far superior. The setting, classes, services, accomodations and food are extraordinary. I am hoping...More

2  Thank hfd1958
Reviewed 21 May 2014

You will not find a better spa ..The services are fabulous Silvia at the Holistic Spa gives the best Hot Stone Massage I have ever had...The food is great and the staff is always there to help..I will be there again November 1-8 with 40...More

3  Thank airtix0798
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Most Booked Properties in Ixtapan de la Sal
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free Internet
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Breakfast included
Business Centre with Internet Access
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
USD 120 - USD 150 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 120 - USD 150 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (132)
Pool & Beach (23)
Room & Suite (14)
Dining (11)
Questions & Answers
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JLobo
13 February 2018|
Answer
Response from FtWorthTexasTraveler | Reviewed this property |
The condos are outside of the spa compound.......too far to walk but the drivers are gracious and available at all times. They are lovely, roomy and have 3 bedrooms....1 king bed and 2 rooms with twins in each......very firm... More
0
Votes
Janice A
6 August 2017|
AnswerShow all 2 answers
Response from FtWorthTexasTraveler | Reviewed this property |
I disagree! Get the loofah/fango first because your skin might be tender from the sun by end of the trip. It's quite a rubdown.
0
Votes
Aileen G
9 April 2017|
Answer
Response from ntalbot | Reviewed this property |
I am not an agent, but I've been a guest at the spa twice. You can find their package information on their website, look for SpaMexico.
0
Votes
Room Tips
"We loved the villas! They are right in the heart of everything, and are comfy and cute!"
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"I loved my room on the 4 th floor overlooking a large pool. It had a nice breeze and a huge wardrobe area..."
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"Second floor poolside"
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"5th floor is the spa a little busy sometimes mountain views or pool is really nice"
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