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Have been going there for years and then have not been for several years because of the violence that was going on. Looked on the web and thought it was purchased by the Marriott so booked Hotel Rancho San Diego Grand Spa Resort in place...More
This was my second trip to this Spa and it will NOT be my last. The staff are amazing; really service oriented and patient with some of the "ugly Americans" I observed. If you speak Spanish you will find it easier to navigate. I do...More
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 28 October 2016
Thank you for your nice review of Ixtapan Spa Hotel and for mentioning the excellence and friendliness of our staff. Many staff members understand English and senior staff speak it fluently. We are visited by many North Americans annually and, as you, they...More
Just got back from Hotel Spa Ixtapan. I will list some of the things I loved about this place: the exercise classes led by Alejandra in the gym and the pool; water aerobics with Brenda in the pool; tennis with Israel; beautiful yoga room; good...More
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 14 August 2016
Thank you for writing to tripadvisor and for coming to our resort. We welcome you back next year.
The spa is unbelievable. Right price, great spa food, wonderful services and the warmest and most charming staff always willing to accommodate your needs.
A group of 15 of us who met here have become great friend and plan our summer stay dates beginning in...More
1 Thank ellie e
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 13 August 2016
Thank you for your kind words. We welcome you back to our lovely resort.
This was my third time at this spa and each time I seem to enjoy it more and more. The last two times I went alone and this time I went with a group. Either way there are always a lot of interesting people to...More
1 Thank Susan K
Response from Roseweb, Public Relations Manager at Hotel Spa IxtapanResponded 4 August 2016