We’ve been going every year for over 20 years. My mom is 82 and uses a cane. Has anyone stayed since the earthquake? Can you tell me how far the villas are from the usable spa and dining room? Is the pool open? We’re trying...More
1 - 5 of 162 reviews
Once upon a time, like 40 years ago, this hotel was probably considered almost majestic, but the lack of renovation has left this resort a couple of stars behind. On the other hand the service is excellent, the gardens are beautiful, the owner has an...More
Thank you for writing to Tripadvisor.Our hotel is an historic property and we pride ourselves on its originality, fine food,many included classes and spa services. Hotel rooms are very large and most guests like the spaciousness. A vintage look is part of our brand. We...More
A very nice 4 day spa getaway for our friends 75th birthday. I was with 12 woman ages 56-80 and we really had a nice time. The food is adequate, stick with the spa menu which is more interesting. The value is quite obvious as...More
Thank you for writing to Tripadvisor and for describing your group trip to our resort. We are happy you enjoyed the spa meals, our lovely town and overall your entire experience. We pride ourselves on value and most guests also enjoy our treatments, fitness and...More
As a repeat guest since 2000, Hotel Ixtapan Spas & Resort is an experience not to be missed. Service is excellent in all areas, dining, activities, spa service, housekeeping and management. The morning walks are a great way to start the day, followed up with...More
Thank you for writing to Tripadvisor. We appreciate your comments as they help others understand our resort and its many facets. As you noted, many guests come here annually for their healthy-fitness-stress free week and they enjoy the combination of activities you mention. We welcome...More
I just returned from this magical vacation. I have been coming here since 1998 and this year was The Best!!!!!. The spa manager, Magdalania has worked her touch and every thing is delightful. Every employee knows all the guests by name. Service is above and...More
We thank you for writing to Tripadvisor and for sharing your appreciation of our resort. Many guests like you come annually and enjoy the fitness-spa and other aspects of our inclusive packages. Our staff does try hard to please and as you note, they often...More
"I loved my room on the 4 th floor overlooking a large pool. It had a nice breeze and a huge wardrobe area..."
"5th floor is the spa a little busy sometimes mountain views or pool is really nice"