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The Avenue Plaza Hotel

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The Avenue Plaza Hotel
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311 Reviews from our TripAdvisor Community

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Showing 308: English reviews
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Reviewed 4 days ago NEWvia mobile

This is my second time to visit Avenue Plaza Hotel. The warm and friendly staff left no stone unturned in welcoming me back. It felt like coming home. We were greeted by a welcome sign at the hotel lobby and a free upgrade to the executive suite. The executive suite has an excellent view of the Naga river where the...

Thank Gert B
pasig, Philippines
Reviewed 4 days ago NEW

Best service, very clean and comfortable rooms, nice swimming pools and good breakfast. Worth the penny! Comparable to a 5-star hotel. Check-in to this hotel when you are in Naga. You won't regret it.

Thank maryannbinuya
Manila, Philippines
Reviewed 4 days ago NEW

Decor: modern, simple, ample. toiletries were provided and was complete. Room: spacious if you take the corner rooms on the floors. We didn't know this till our 2nd stop over going back to Manila. My in-laws offered their room since we were 3 adults to 2 kids in a room. It was a welcome relief and really made the stay...

Thank currant7
Reviewed 6 days ago NEW

Our hotel stay was really fantastic. My child enjoy a lot swimming in the pool. Breakfast was really good and food serving was at its best. I appreciate the importance manifested by the hotel having our welcome letter. It's really fulfilling and worth for the stay. I will surely recommend this hotel for my friends other guest to stay!!!

Thank Alfredo P
Anaheim, California
Reviewed 1 week ago

This hotel is great. The rooms are modern and the hotel is within easy walking distance of a number of food options (including Starbucks and MacDonalds). The staff is very accommodating. The room included a buffet breakfast. We were checking out early so the staff asked if we would like to have sandwiches in lieu of the breakfast. I heartily...

Thank Jon B
South Salem, New York
Reviewed 9 March 2017

Since I have last stayed here a few months back; the hotel has made a few improvements including providing irons and ironing boards in the rooms, scales in the bathrooms and replaced the alarm clocks that did not work. Internet WIFI speed is poor. This is one area that needs to be improved One thing that has not changes is...

Thank grump51
Great Falls, VA,USA
Reviewed 5 March 2017

I have tried other hotels in Naga City but always return to this as my top choice.It is located close to several excellent dining establishments, accessible but not right in downtown. In the past, I have enjoyed using the gym and pool but this time I was only passing through for the night to run errands. The hotel also has...

Thank DolceVita_9
Bulacan Province, Philippines
Reviewed 1 March 2017

Being a hotelier and a hospitality trainer, you can say I am quite discriminating and judgmental when it comes to the standards of hospitality service, particularly in terms of Guest Experience. 'Twas my first time to stay in the Avenue Plaza Hotel being the venue of my 2-day seminar with the Department of Tourism and where I am the Resource...

1Thank FrancisORJojo
Reviewed 27 February 2017

Royal treatment all the way through. Since the day we arrived up to now, the level of hospitality and customer service never waned and instead continues to be enhanced even more. From the friendly and proactive hotel personnel up to GM Allan Cu's warm reception, we have received nothing but the best. Indeed, for this hotel, the royal treatment is...

Thank Jing J
Taguig City, Philippines
Reviewed 27 February 2017

Stayed here last December for 2 nights and 3 days. Clean room, excellent customer service & wifi. Has complete amenities. Good breakfast buffet. Located at the heart of Naga City. One memorable experience was how they handled their visitors during the typhoon. The staff were very quick to respond and they made sure that all their guests were safe and...

Thank MikylaTravels

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Hotel & Grounds (18)
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Dining (26)
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View from Room (2)
Family/Play Areas (2)
Other (143)

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Dining (4)
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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
The Avenue Plaza Hotel's 4 Star accommodation in Naga City, Camarines Sur, Philippines brings you right in the heart of the city. It is strategically located along Magsaysay Avenue near entertainment, shopping, dining centers, and historical attractions. From the boutique hotel, guests will easily access key places of interest, such as Penafrancia Shrine, Immaculate Concepcion Church, Central Bus Terminal, and Naga City Centro/Downtown/Central Business District. Each room at the hotel comes with air-conditioning, high-speed Internet connection, coffee/tea maker, private toilet and bath, shower, safe, and baby cot/crib upon request. Guests will also enjoy a mini-bar, PosturePedic bed, and plasma TV with cable. Further, the boutique hotel also has facilities and services for guests' convenience. It has a ballroom, cafe, business center, conference room, restaurant, 2-level infinity pool, and lifestyle center. Airport transfer, car rental, city transfer, currency exchange, and massage service are also available. The boutique hotel offers a convention center that can seat up to 800 people and an events tent that can carry up to 1000 people, as well. The Avenue Plaza Hotel has been recognized by Tripadvisor, as a Traveler's Choice in 2013 and 2017 for Best Service where it has outranked 5 Star hotels in Metro Manila. Besides this, Cebu Pacific's in flight magazine, Smile, gave us an award for being a Best Brand in Travel and Tourism as the Best Hotel for Stress Free Business Trips in 2013. Also, the Department of Tourism Region 5 also accorded us a Gayon Bicol Award for Enterprise Service Excellence in recognition of its team's untiring efforts in sustaining the international standards for tourism services towards global competitiveness. These features and awards make it the best place to stay in Naga City. ... more   less 

Additional Information about The Avenue Plaza Hotel

Address: Magsaysay Avenue | Brgy. Balatas, Naga, Luzon 4400, Philippines
Region: Philippines > Luzon > Bicol Region > Camarines Sur Province > Naga
Price Range: $75 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Avenue Plaza Hotel 3.5*
Number of rooms: 63
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Avenue Plaza Hotel staff and other travellers.
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Questions? Get answers from The Avenue Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a corner room if you are traveling as a family. It's bigger than the same type of room in the middle of the hotel”
currant7, 19 Apr 2017 | Read review
“Rooms are really good. Its a non smoking room which am sure you really like as well. Try your stay and feel your importance.”
, 17 Apr 2017 | Read review
“Tried a few rooms from different floors and wings, all comfortably located.”
Ten10Ten10, 27 Jan 2017 | Read review
“Try to get rooms closer to the elevator. The suite is oh so lovely.”
dandeelionx, 21 Jan 2017 | Read review
“The rooms along the river side offers view of the annual "Penafrancia translacion" in the city and are quiet.”
B2214DPlarryb, 16 Jan 2017 | Read review
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