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Platinum Balikpapan Hotel & Convention Hall

Traveller (108)
Room & Suite (31)
Dining (15)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Platinum Balikpapan Hotel & Convention Hall offers the perfect mix of business and pleasure located within International Airport, Business District and Semayang Harbour. A place that defines trends, invents cuisine and make life incredibly entertaining.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Public Wifi
Sauna
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Charming
Safe
HOTEL CLASS
Reviews & more
122Reviews
148Photos
2Q+A
9Room tips
Traveller rating
  • 54
  • 59
  • 5
  • 1
  • 3
Time of year
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  • English
Popular mentions
Platinum the best hotels on Balikpapan. The hotels that give you pleasure to enjoy of hospitality service in Balikpapan. Many thanks to platinum Hotel Balikpapan. Have a great success. Roshan's Family
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Response from Yanuar_EAM, Executive Assistant Manager at Platinum Balikpapan Hotel & Convention Hall
Responded 4 weeks ago
Dear Bapak Roshan, Thank you so much for great review after spent the day at Platinum Balikpapan Hotel & Convention Hall. Our entire team are happy to know that you and your family was happy and enjoy our hospitality service. We will try to always provide the best services and facilities to all of our guests here. Mr. Roshan, once again thank you and we look forward to welcoming you back in the near future. Best Regards, Yanuar Kurniawan Executive Assistant Manager
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1st come, we surprised with the portal gate, maybe bcoz its a little bit unsuitable for hotel. Usually hotel use the more modern style of portal gate. Doorman and security so polite and helpful. Welcoming by playground make my son sooo happy. They were waiting for me to check in
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Response from Yanuar_EAM, Executive Assistant Manager at Platinum Balikpapan Hotel & Convention Hall
Responded 14 Nov. 2018
Dear Ibu Dewi, Warmest greeting from Platinum Balikpapan Hotel & Convention Hall, Thank you for spare your valuable time to write some review about condition, facilities and services at our hotel. Our hotel's team are happy to know that some of our facilities such as playground and gym can meet your expectation. We do apologize for some conditions like old fashioned portal gate, corrosion handle inside the elevator and term & condition about pool usage. We will bring to our team and put it as our first priority to fix up in order to have more better facilities ad services in the future. Ibu Dewi, once again, thank you, and we look forward to welcoming you and your family back at Platinum Balikpapan Hotel & Convention Hall. Best Regards, Yanuar Kurniawan Executive Assistant Manager
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it was a pleasant experience to spend the day in Platinum Hotel. the entrance hall is nice. the room is well-equipped. it was nice and comfortable. the bathroom might be seen as an awkward setting because it's covered with curtain where people outside might be able to see what
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Response from Yanuar K, Executive Assistant Manager at Platinum Balikpapan Hotel & Convention Hall
Responded 25 Aug. 2018
Dear Wahyuni W, Warmest greeting from Platinum Balikpapan Hotel & Convention Hall, Thank you for your good review and our entire team members at Platinum Hotel Balikpapan are happy to know that our location and facilities can meet your expectation. We do apologize for any inconvenience caused by the setting of bathroom. We will bring it to our team as a priority to make our facilities more better. We look forward to welcoming you back in the near future. Best Regards, Yanuar Kurniawan Executive Assistant Manager
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I choose Platinum hotel because it's high rating review. But my own experience unfortunately did not get the high rating like others. i came to the hotel at 12:30 PM at noon. The receptionist told me that there was only one room left, double one. My booking was for two persons
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Response from Yanuar K, Executive Assistant Manager at Platinum Balikpapan Hotel & Convention Hall
Responded 8 Aug. 2018
Dear Mr. Farid, Thank you for spare your valuable time to write some comments after stay at Platinum Balikpapan Hotel & Convention Hall. We do apologize for your inconvenience caused by our room readiness upon check in and unusual model of the door at bathroom. We will put your constructive comment as our first priority to make our service and facilities more better. Mr. Farid, thank you once again and we look forward to welcoming you back in the near future with better services and facilities Best Regards, Yanuar Kurniawan Executive Assistant Manager
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We were happy to arrive here after 24 hours on the ferry from Palu! We were warmly greeted by the friendly staff. The rooms are well appointed and clean. We enjoyed our room service dinner very much. They have a very large parking lot with good security.
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Response from Yanuar K, Executive Assistant Manager at Platinum Balikpapan Hotel & Convention Hall
Responded 3 Jul. 2018
Dear BCsaralou, Warmest Greeting From Platinum Balikpapan Hotel & Convention Hall, Thank you for choosing our hotel as your preferred place to stay. We are glad to know that our hotel facilities such as rooms, parking facilities and services from all of our team members can meet your expectation after long journey from Palu. We hope that the recommendation you give as one of great place to stay at Balikpapan could make us more better to serve you when we have another opportunity to welcoming you back in the near future. Best Regards, Yanuar Kurniawan Executive Assistant Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Desain kamar 2
dari lantai atas 3
Photo provided by managementPlatinum Balikpapan Hotel & Convention Hall
Executive Room
Photo provided by managementPlatinum Balikpapan Hotel & Convention Hall
Business Room
Living room
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Hai,adakah tipe kamar di Platinum yg mempunyai bath tub?
Dear Bapak Erik Firman, Untuk kamar dengan bathtub tersedia di tipe Junior Suite, Executive Suite dan Platinum Suite. Regards, Yanuar Kurniawan Executive Assistant Manager
0 votes
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Hi Karsten, apologize for the late response. We do have a free airport transfer. Thank you very much for staying with us and we're looking forward to welcoming you again. Best regards, Ms. Juanita Putri - Director of Sales & Marketing
1 vote
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"higher floor is better"
"Please don't choose this hotel. There are much better hotel in Balikpapan than this hotel."
"Best to choose deluxe rooms"
"All rooms are good to choose. Don't hesitate to ask its receptionist to get further information. They are all very nice."
"Ask for the free pick up from airport"
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PRICE RANGE
USD 34 - USD 50 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
200
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