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Grand Jatra Hotel Balikpapan

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Grand Jatra Hotel Balikpapan
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264 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Singapore, Singapore
Reviewed 1 week ago

Location is good, connect to mall, close to many restaurants. But, now let see the quality : 1. Towels : the color is not white anymore, close to brown and not smooth, not fit for sensitive skin 2. In-room exhaust fan : Some of rooms lost the exhaust fan, make the smell badly 3. This hotel sell Superior Room with...

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Helpful?
1Thank pulu n
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear pulu n, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. We have noted of your feedback regarding towel, exhaust fan in room and also room type choice, we apologize for the unsatisfactory facilities and services. For your information, we have share...

Sengata, Indonesia
Reviewed 16 December 2016

I stayed in Jatra Hotel for two days business visit in Balikpapan. The hotel was in a good location, about 15 minutes drive from Sepinggan Airport. From here to downtown area takes about 15-30 minutes depending on traffic. The good thing about its location is the integrated shopping mall BSB (Balikpapan Super Block). This mall provides a moderately complete relaxation...

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Helpful?
Thank Adrianus D
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Adrianus_Darmawan, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments on our location, facilities and services. Once again, thank you so much and we look forward to have your next reservation in our...

Bogor, Indonesia
Reviewed 7 December 2016

Great location, it is located in the shopping complex with a lot of facilities. good for shopping, entertainment, ATM. Not so far from airport . This hotel also serve nice food as well. and traditional music also give nice environment during meals. Many food stall in the area which make nice for stay and enjoy various food in reasonable price

Review collected in partnership with this hotel
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Helpful?
Thank pipinpermadi
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear pipinpermadi, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments on our location and services. Once again, thank you so much and we look forward to have your next reservation in our property....

Genoa
Reviewed 24 November 2016 via mobile

Grand Jatra is close to a mall full of shops and restaurants and not far from The airport. The rooms are large enough, at Bellagio tasty lunch and dinner, breakfast various possibilities. You can find a good gym open to external people, in the new Spa professional therapist.the unique problem is the music played aside the hotel from 7 pm...

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Helpful?
Thank GenoaFabius
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear GenoaFabius, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments. Once again, thank you so much and we look forward to have your next reservation in our property. Best Regards, Widya Wiryawan General...

Jakarta, Indonesia
Reviewed 7 November 2016

If you're looking for a convenient location downtown, I guess this hotel is a good choice. It is easy to reach with 2 big malls close by. Lots of food selection as well as supermarket as well as other stores and cinema

Review collected in partnership with this hotel
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Helpful?
Thank Weanny
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear Weanny, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It is a pleasure to receive your positive comments on our location. Once again, thank you so much and we look forward to have your next reservation in our property. Best Regards,...

Samarinda, Indonesia
Reviewed 4 November 2016

Best breakfast, quite room, right next to the mall, we love the decoration, fast response from the staff, unfortunatelly the bed is only queen size bed. We'd expect a larger bed because my husband is big enough.

Review collected in partnership with this hotel
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Helpful?
Thank cibilicious
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear cibilicious, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read very positive comments from you...

Ouarzazate, Morocco
Reviewed 2 November 2016

Spacious and generally clean. Deluxe room 42sqm! But how can you consider yourself as a 5-star hotel when first of all, the furnitures used are of genuinely cheap quality. The sofa was so flimsy that we actually had sofa-sickness just by sitting on it!!! Then the towels are not even white, slightly stained and so overused that they dont absorb...

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Helpful?
Thank fruitninja
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear fruitninja, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. We have noted of your feedback regarding the furniture, towel, bathroom smeels of smoke, room service and also for the breakfast menu. We apologize for the unsatisfactory service. As for your information...

Samarinda, Indonesia
Reviewed 28 October 2016

I felt comfort and more addicted to doing something special with my couple. All side of these rooms are clean and wifi connected with full speed. Main course and all of foods was served with delicious.

Review collected in partnership with this hotel
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Helpful?
Thank clelishen
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear clelishen, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read very positive comments from you...

Reviewed 27 October 2016 via mobile

This it not my first time stay here for my family weekend. Grand Jatra Hotel is very nice hotel deserve for 5 stars* hotel. Everything was good, clean, staff was very helpful and professional. It is beautiful the lobby, the Bellagio Restaurant (breakfast area), the rooftop, the poolside, room was clean and spacious, Love all the details. Food was good...

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Helpful?
Thank nuries s
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear nuries s, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for taking your time to provide us feedback of your recent stay at Grand Jatra Hotel Balikpapan. It's a pleasure to serve you during your stay and we wish you have a memorable stay with us. We are so happy and great to read very positive comments from...

Brisbane, Australia
Reviewed 24 October 2016 via mobile

Its my second time at this hotel and again I wasnt disappointed. The hotel is a cool and quiet oasis away from the hustle and bustle of the surrounding city. The staff are efficient and respectful, the decor comfortable and welcoming and the rooms are large and functional. The roof top pool and gym/spa are a highlight. The breakfast was...

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Helpful?
Thank nicklamport
jatrahotelbpp, GENERAL MANAGER at Grand Jatra Hotel Balikpapan, responded to this review

Dear nicklamport, Warmest Greetings from Grand Jatra Hotel Balikpapan.. Thank you for stayed at Grand Jatra Hotel Balikpapan. We are delighted that your overall experience was a comfortable and positive one. We have noted of your review regarding varians of breakfast. Sure, your feedback will certainly assist us in further upgrading our guest facilities & services. And as for your...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Jatra Hotel Balikpapan

Address: Jln. Jendral Sudirman no. 47 | Balikpapan Superblock, Balikpapan 76112, Indonesia
Region: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Price Range: $73 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Jatra Hotel Balikpapan 4*
Number of rooms: 215
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Balikpapan
#2 Luxury Hotel in Balikpapan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Jatra Hotel Balikpapan staff and other travellers.
3 questions
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New Mexico
4 months ago
New Mexico
4 months ago

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Questions? Get answers from Grand Jatra Hotel Balikpapan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel sell Superior Room with no double bed option. Please be careful of sales trap !”
 of 5 bubbles pulun, 13 Jan 2017 | Read review
“I stayed at 7th floor and I had quiet, comfortable sleeps.”
 of 5 bubbles Adrianus_Darmawan, 15 Dec 2016 | Read review
“Deluxe Double Room”
 of 5 bubbles clelishen, 27 Oct 2016 | Read review
“Deluxe non smoking”
 of 5 bubbles Okamah, 18 Jun 2016 | Read review
“Lower/mid floors better - upper story rooms have noise from ball rooms etc.”
 of 5 bubbles TanjungBaraDiver, 6 Jun 2016 | Read review
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