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Aston Balikpapan Hotel & Residence

Expedia.comUSD 60*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Aston Balikpapan Hotel & Residence
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528 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Jakarta, Indonesia
Reviewed 15 November 2016

good quality time with my family stay @ aston apartemen , another moment can be repeat again in this apartemen with good location and easy to get public service or airport.. Thank you for serving us See u next event

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Helpful?
Thank huthandra
Jakarta
Reviewed 13 November 2016

I asked for smoking room however u do not provide any ash try. I got an appartment room but nothing on the fridge, Aircon was so so, though i put at 19 degree Breakfast table outside full of ants! Internet NOT working !

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Helpful?
Thank 580sitii
Monterey, California
Reviewed 11 November 2016

Lovely reception area, but the rooms were disappointing. Swimming pool hours are very restrictive, which is not good for business travelers who arrive after 6 p.m. and depart early. The staff were gracious finally approving an extra hour over the pool closure time which is 6:30 p.m., but it was disconcerting having to ask.

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Thank Charla B
Jakarta, Indonesia
Reviewed 4 November 2016

I was business trip in balikpapan city, and i stay in aston hotel balikpapan. I god room with no good view disaster village area. break fast food was so so. pool to small. staff was friendly and help full

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Helpful?
Thank jakaumbaran
Aston B, Manager at Aston Balikpapan Hotel & Residence, responded to this review

Dear Mr./Ms. jakaumbaran, Thank you for taking your time to write a review and I trust that you have a pleasure business trip in Balikpapan. For the next visit, we would be glad if you let us know what's the best view you'd like to have; City, Pool or Sea view. Simply drop your email at info@AstonBalikpapan.com to ease your...

Bekasi
Reviewed 24 October 2016

hotel exterior okay but interior average due to my terrible experience thus make me feel to reconsideration to stay again at this hotel suggest, this hotel is more to do regular checking and maintenance the room including the utility one thing, even though at this room already provided water with dispenser, its better provide also the water by bottle as...

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Helpful?
Thank edwin_aria
Jakarta
Reviewed 21 October 2016

Check in late at 10 pm.Got an upgrade from deluxe to suite, the front desk didnt inform that the room was three bed room suite. Very uncomfortable, because its so large to stay alone. Too tired to complain.

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Thank AjieAdiwinata
Smd
Reviewed 21 October 2016

over all this hotel was good but last checkin i got room with damage air conditioner, and electric problem. Aston need more care for non smoker guest. hope will stay there again in future. thanks for the services

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Thank 18rudij
Reviewed 21 October 2016 via mobile

If you are happy with luxury bedding and lovely pillows this is for you. The infite pool, view of the ocean and falling water is possibly the best available. It stops right there. The rooms are not well maintained, no kettle only a Snappy chef, not all lights working, muggy smell and falling doors from bathroom cupboards, no safety window...

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Thank Marius d
Kuta, Indonesia
Reviewed 17 October 2016

I was surprised at how Aston create the ambiance of the hotel. Unlike other hotels in Balikpapan, you will experience "mini luxury" style whilst you are in the lobby. view to the swimming pool and ocean was fantastic. However, I was unhappy with the breakfast, as the food quality is below my expectation despite the variants.

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Thank Devin P
Sleman, Indonesia
Reviewed 15 October 2016

Excellent front office, good response when needing assistance. Good housekeeping. Long F&B wait, poor egg station; Average taste. Requires improvement. Gym is on another building. Good view. Nice swimming pool.

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Helpful?
Thank Winnoor

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Combining the facilities of an international hotel and the comfort and personal service, the new Aston Balikpapan is the first combined hotel and residence in Balikpapan. While all rooms and apartments offer the comforts and amenities of an international 4 star hotel they also feature kitchens and private balconies. Within the ocean front Grand Sudirman Complex the Aston Balikpapan is ideally located in the heart of the city and just 15 minutes from Sepinggan International Airport allowing easy access to all the main attractions in the city including shopping and entertainment facilities. Besides the hotel's ample offerings guests also benefit from the many facilities within the Grand Sudirman Complex such as restaurants, cafes, banks, an Irish pub, a convenience store and major corporate offices. ... more   less 

Additional Information about Aston Balikpapan Hotel & Residence

Address: Jl. Jend. Sudirman no. 7 | Grand Sudirman Balikpapan, Balikpapan 76114, Indonesia
Region: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Price Range: $77 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Balikpapan Hotel & Residence 4*
Number of rooms: 155
Reservation Options:
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Also Known As:
Aston Balikpapan Hotel And Residence
Hotel Style:
#1 Luxury Hotel in Balikpapan
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Questions & Answers

Here's what travellers have asked, with answers from Aston Balikpapan Hotel & Residence staff and other travellers.
3 questions
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Jakarta, Indonesia
over a year ago

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Questions? Get answers from Aston Balikpapan Hotel & Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room type The Executive Rooms which leads to sea views”
dollarshare, 20 Dec 2016 | Read review
“room was so so”
jakaumbaran, 3 Nov 2016 | Read review
“Rooms facing the Pool are quieter, but not such a nice view. Bay view rooms have the mosque call to prayer”
461andyy, 14 Sep 2016 | Read review
“Rooms facing the pool are quieter”
michelepZ3888AJ, 18 Jul 2016 | Read review
“prefer executive room with sea view for the best view”
  • view from our balcony
  • nice sea view from my room
riskaelfiarini, 23 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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