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04/02/2018 05/02/2018
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    Ngorongoro Serena Safari Lodge

    Ngorongoro Crater, Ngorongoro Conservation Area, Tanzania
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    04/02/2018 05/02/2018
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    USD 809*
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    Traveller (1147)
    Room & Suite (341)
    Dining (93)
    Overview
    • Excellent50%
    • Very good36%
    • Average10%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “acrobatic show” (18 reviews)
    “room balcony” (19 reviews)
    “bar area” (53 reviews)
    Free Internet
    Breakfast Buffet
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Concierge
    Spa
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb.5 Feb.
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (1,242)
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    11 - 15 of 1,012 reviews

    Reviewed 4 weeks ago

    Serena properties well known for their quality! Ngorongoro was good quality. The hotel is smaller than similar properties, rooms therefore smaller! Food was excellent, restaurant staff however need improvements on service with a smile! No pool but good entertainment.More

    2  Thank Madhav B
    Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 3 weeks ago

    Dear guest, Thank you for taking time to share a review of your stay at Ngorongoro Serena. Providing our guests with the best possible Serena hospitality and service has always been our priority and I am delighted to read that our property was a good...More

    Reviewed 5 weeks ago

    After a long drive and previous barebones lodging, the Serena Lodge was a very welcomed respite and pleasant surprise. My daughter had made arrangements for our safari lodging so I hadn't really checked out our accommodations. We were greeted warmly, literally with a hot towel...More

    1  Thank Betsy D
    Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 4 weeks ago

    Dear Valuable guest, Thank you for a wonderful review, and for staying with us. It was a great pleasure having you, and it is great to read that you had an excellent stay while in Ngorongoro Serena. We look very much forward to welcome you...More

    Reviewed 18 December 2017

    The above does not do the hotel justice. We are 2 couples, we stayed 2 nights, and we loved it! The rooms are absolutely lovely. The architecture is very distinctive, the rooms are nicely furnished, comfortable bed, very nice bathrooms, and the pictographs on the...More

    2  Thank goldcanyonbb
    Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 19 December 2017

    Dear our valued guest, We thank you for taking your time to give a review on the TripAdvisor about your recent stay in Ngorongoro Serena. We are delighted to note that we exceeded your expectations as evident by your kind and encouraging words; best experience,...More

    Reviewed 7 December 2017 via mobile

    The rooms are clean but look old and used. We had a great view into the Ngorongoro Crater, including an amazing view of the sunrise which is located straight at the other side of the Crater. Food was okay but not extraordinary. Stuff is quite...More

    1  Thank Kevin S
    Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 11 December 2017

    Dear valued guest, We appreciate you took the time to review our facility, we note we didn't quite meet your expectations on the state of our rooms and the level of our food offers, but as as well thank you for the encouraging positive feedback...More

    Reviewed 29 November 2017

    This Safari starts from hotel in the Zanzibar at earlier in the morning upto Zanzibar ferry to take ferry upto Tanzania. When we arrive Tanzania we will take a jeep and start the journey, onthe way, we will stop for a lunch and then continue...More

    Thank Omar_Daily_Tour
    Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 5 December 2017

    Dear Guest, Thank you for taking the time to share with us your feedback regarding your recent stay here at the Ngorongoro Serena Safari Lodge. We are delighted to read that you enjoyed among others; staying in our lodges, our service offers, and the engaging...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free Internet
    • Spa
    • Hotel Amenities
    • Laundry Service
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Spa
    Details
    • Price range
    • USD 285 - USD 905 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 74
    • Reservation Options
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    • Location
    • Tanzania >
    • Arusha Region >
    • Ngorongoro Conservation Area
    • Also Known As
    • Ngorongoro Serena Safari Hotel Ngorongoro Conservation Area
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    Traveller (1147)
    Room & Suite (341)
    Dining (93)
    Pool & Beach (5)
    Hotel & Grounds (694)
    Bathroom (33)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all Ngorongoro Conservation Area Hotels
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    TheSafariSpecialist
    17 January 2018|
    AnswerShow all 3 answers
    Response from goldcanyonbb | Reviewed this property |
    Yes to both shampoo/conditioner and hairdryer.....
    0
    Votes
    TripMember05042016
    21 October 2017|
    AnswerShow all 2 answers
    Response from John747_12 | Reviewed this property |
    Certainly possible, my first visit to Ngorongoro Crater had a morning game drive after which we drove to the airport for an afternoon flight. My experience was part of a safari so really don't know how to organise a single... More
    1
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    Room Tips
    "Don't use this hotel"
    Read review
    "In one wing, the high grass apparently obscures the view, so it might be worth asking for one with a clear..."
    Read review
    "Closer to the restaurants"
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    "Go to Gibb’s Farm"
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