We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Serena properties well known for their quality! Ngorongoro was good quality. The hotel is smaller than similar properties, rooms therefore smaller! Food was excellent, restaurant staff however need improvements on service with a smile!
No pool but good entertainment.More
2 Thank Madhav B
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 3 weeks ago
Thank you for taking time to share a review of your stay at Ngorongoro Serena.
Providing our guests with the best possible Serena hospitality and service has always been our priority and I am delighted to read that our property was a good...More
After a long drive and previous barebones lodging, the Serena Lodge was a very welcomed respite and pleasant surprise. My daughter had made arrangements for our safari lodging so I hadn't really checked out our accommodations. We were greeted warmly, literally with a hot towel...More
1 Thank Betsy D
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 4 weeks ago
Dear Valuable guest,
Thank you for a wonderful review, and for staying with us.
It was a great pleasure having you, and it is great to read that you had an excellent stay while in Ngorongoro Serena.
We look very much forward to welcome you...More
The above does not do the hotel justice. We are 2 couples, we stayed 2 nights, and we loved it! The rooms are absolutely lovely. The architecture is very distinctive, the rooms are nicely furnished, comfortable bed, very nice bathrooms, and the pictographs on the...More
2 Thank goldcanyonbb
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 19 December 2017
Dear our valued guest,
We thank you for taking your time to give a review on the TripAdvisor about your recent stay in Ngorongoro Serena.
We are delighted to note that we exceeded your expectations as evident by your kind and encouraging words; best experience,...More
The rooms are clean but look old and used. We had a great view into the Ngorongoro Crater, including an amazing view of the sunrise which is located straight at the other side of the Crater. Food was okay but not extraordinary. Stuff is quite...More
1 Thank Kevin S
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 11 December 2017
Dear valued guest,
We appreciate you took the time to review our facility, we note we didn't quite meet your expectations on the state of our rooms and the level of our food offers, but as as well thank you for the encouraging positive feedback...More
This Safari starts from hotel in the Zanzibar at earlier in the morning upto Zanzibar ferry to take ferry upto Tanzania. When we arrive Tanzania we will take a jeep and start the journey, onthe way, we will stop for a lunch and then continue...More
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 5 December 2017
Thank you for taking the time to share with us your feedback regarding your recent stay here at the Ngorongoro Serena Safari Lodge.
We are delighted to read that you enjoyed among others; staying in our lodges, our service offers, and the engaging...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Things to do
USD 285 - USD 905 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Booking.com, TripOnline SA and Cancelon so you can book your Ngorongoro Serena Safari Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Arusha Region >
Ngorongoro Conservation Area
Also Known As
Ngorongoro Serena Safari Hotel Ngorongoro Conservation Area
Response from John747_12 | Reviewed this property |
Certainly possible, my first visit to Ngorongoro Crater had a morning game drive after which we drove to the airport for an afternoon flight. My experience was part of a safari so really don't know how to organise a single... More
Certainly possible, my first visit to Ngorongoro Crater had a morning game drive after which we drove to the airport for an afternoon flight. My experience was part of a safari so really don't know how to organise a single drive. The company that I normally use is Roy Safari in Arusha.