We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (1189)
Room & Suite (388)
Dining (96)
You may also like:
See all
Nearby
Overview
  • Excellent51%
  • Very good35%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“acrobatic show”(19 reviews)
“room balcony”(20 reviews)
“bar area”(57 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Family Rooms
Concierge
Spa
4 Star Hotel
All hotel details
You may also like:
See all
Nearby
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,287)
Filter reviews
1,046 results
Traveller rating
521
369
111
36
9
Traveller type
Time of year
LanguageEnglish
More languages
521
369
111
36
9
Show reviews that mention
All reviewsacrobatic showroom balconybar areagreat viewcrater rimbefore dinnernightly entertainmentmasai dancerslocal entertainmentrooms are nicea hot water bottlegift shopsouplaundry serviceturn down servicehigh altitudecape buffalo
FilterEnglish
Updating list...
1 - 5 of 1,046 reviews
Reviewed 6 days ago via mobile

The property is quite pretty and well managed! The staff is courteous. The rooms are neat. The WiFi is near to strong. The view of the crater from our bedroom and the bar area as well as the dining area is spectacular. I would like...More

Thank Aashna P
Reviewed 1 week ago

Ngorongoro Serena is a lovely property. Our room had a wonderful view of the crater - chairs and a table on the balcony to enjoy a cup of tea at the end of the day. Dinner had a set menu with 2 choices for each...More

1  Thank MonaB1980
Reviewed 2 weeks ago via mobile

This place was amazing! The hotel was really well maintained and spotless. The room was fabulous room and clean. Great views of the crater and surrounding areas. Great staff and delicious food. Worth the long trek up the mountain to get to it. I couldn’t...More

1  Thank WoodynX
Reviewed 2 weeks ago

The 2 day stay was fine - but you notice the difference after you come back from the different hotels in Lake Manyara and Serengeti. Half of the staff in the restaurant and housekeeping team is more occupied with making you fill a guest satisfaction...More

1  Thank mverseve_adam
Response from SerenaHotels, General Manager at Ngorongoro Serena Safari LodgeResponded 3 days ago

Dear Valuable guest, I am taking this opportunity to thank you for your open feedback and nice comments. Many thanks for sharing with us your experiences and what you encountered during your two nights stay with us, i agree with you that was unpleasant situation....More

Reviewed 3 weeks ago

We visited the first 2 weeks of April 2018. The lodge is a unique construction of stone. Very beautiful inside and out. The staff was very attentive and friendly. Food was very good. Night shows before dinner were entertaining. The views from the dining area...More

1  Thank C L
Response from SerenaHotels, General Manager at Ngorongoro Serena Safari LodgeResponded 3 days ago

Dear Valuable Guest, Thank you for staying with us and much appreciated for taking you valuable time to write this wonderful review. It was a pleasure having you at the Serena and it is great to read that you had an excellent stay. We look...More

View more reviews
Most Booked Properties in Ngorongoro Conservation Area
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Internet
Spa
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Things to do
Restaurant
Spa
Details
Price range
USD 166 - USD 879 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 166 - USD 879 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1189)
Room & Suite (388)
Dining (96)
Pool & Beach (5)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Helen N
16 April 2018|
Answer
Response from goldcanyonbb | Reviewed this property |
Sorry, I have no idea.
-1
Votes
TheSafariSpecialist
17 January 2018|
AnswerShow all 5 answers
Response from Angie C | Reviewed this property |
Yes hairdryers are supplied with the usual shampoo, conditioner, shower gel .
1
Vote
Room Tips
"Family/Connecting rooms are to the end of all rooms - slightly longer walk to main building"
Read review
"All the rooms have views. The upper rooms are slightly better, but not much."
Read review
"Request for room close to reception area or dine in room if you have problem with walking. Also, there is no..."
Read review
"Access to the dining room was by a narrow staircase, but the view was spectacular. I did not see an elevator."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing