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Protea Hotel by Marriott Mossel Bay

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Traveller (217)
Room & Suite (108)
Dining (19)
Overview
  • Excellent50%
  • Very good34%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“harbour suite”(14 reviews)
“garden route”(57 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Protea Hotel by Marriott Mossel Bay
Special Offer: Wander More. Save 30% OFF
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Offers from Protea Hotel by Marriott Mossel Bay
Special Offer: Wander More. Save 30% OFF
Hotel packages
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Reviews (487)
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418 results
Traveller rating
211
141
53
9
4
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LanguageEnglish
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211
141
53
9
4
Show reviews that mention
All reviewsgannet restaurantharbour suitegarden routethree floorshotel restaurantoyster barcomfortable hotelone nightpresidential suitemain bedroomreception staffcape townbuffet breakfastsmall poolsecure parkingwelcome drinkliving room
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1 - 5 of 418 reviews
Reviewed 2 weeks ago

The hotel is good, with friendly attentive service. It is obviously popular because we wanted to extend our stay but they were fully booked. The view of the ocean from our window was refreshing, and so was the sunrise over the bay.More

Thank Marina K
Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel BayResponded 2 weeks ago

Dear Marina K We are delighted to have been your chosen hotel during your recent stay in Mossel Bay. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team...More

Reviewed 3 weeks ago via mobile

Lovely business hotel with well equipped conference facilities. The rooms are of a high standard, and the restaurant provides an excellent meal. Great location close to the Old Harbour and within walking distance.More

Thank Michelle R
Response from ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel BayResponded 3 weeks ago

Dear Michelle R Thank you for taking time to review us on TripAdvisor and staying with us with your recent visit to Mossel Bay. The Protea Hotel by Marriott Mossel Bay does offer a great location being centrally located and within walking distance. It was...More

Reviewed 4 weeks ago via mobile

Two days after departure and still in shock at the disgusting service, complete lack of interest from management and an owner that was more interested in shouting at his workers from a parked car than dealing with any issues. You would have a better experience...More

Thank Gavin M
Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel BayResponded 1 week ago

Dear Gavin M Thank you for your comments. I take note of your disappointment in service during your group’s recent stay. As I explained, the group was booked 1 week prior arrival via Marriott.com. A last minute reservation was received the morning of your arrival...More

Reviewed 4 weeks ago via mobile

Hidden gem. From the outside it looks ordinary but this hotel has so much to offer. I stayed in the Harbour room. It's big enough for long holidays with a big family and kids. It was really beautiful. Bathtub was amazingMore

Thank Rosheen H
Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel BayResponded 3 weeks ago

Dear Rosheen H On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Protea Hotel Mossel Bay. It is always encouraging to hear positive feedback, particularly when it comes from...More

Reviewed 4 weeks ago

Unfortunately we only spent one night at this establishment and could have stayed more. The township appeared very interesting and would have The room was modern with modern facilities. Bed was snugly and comfy. Fabulous sun rise. Staff were great very friendly and helpful. Been...More

Thank Jeff H
Response from ProteaHotelMosselBay, Guest Relations Manager at Protea Hotel by Marriott Mossel BayResponded 4 weeks ago

Dear Jeff H Thank you for taking time to review us in TripAdvisor with your recent visit to Mossel Bay. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. I sincerely hope we'll have...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Pool
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Concierge
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
USD 83 - USD 187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 83 - USD 187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (217)
Room & Suite (108)
Dining (19)
Pool & Beach (18)
Questions & Answers
Ask a question
Sandra B
25 January 2018|
Answer
Response from MaryLou24 | Reviewed this property |
I think it was between 7 and 10...
1
Vote
Sabah A
2 March 2017|
AnswerShow all 4 answers
Response from sherek2017 | Reviewed this property |
Hi Sabah Sorry for late response - next visit you may want to try their Harbour suites (I think they're called). they are 3 level suites. Entrance level is living area with kitchen & lounge area opening out onto a verandah... More
0
Votes
Room Tips
"Ask for a room away form the building area"
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"The three level suites are amazing - with great views"
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"Ask for Sea view, corner room"
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"If possible go for the villa for you will be simply spoiled for the view and the luxury."
Read review
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