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Hotel Portao Diaz

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75 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Mossel Bay, South Africa
2 reviews
Reviewed yesterday NEW

Wow talk about being unique. I see what they are doing here, being based in some sort of location and all that jazz. Their theme is African and boy do they pride themselves in this. Great food, great atmosphere, great hotel and great staff. Exceptional service from Nozuko. Thank you so much my dear for your great service and beautiful... More 

Helpful?
Thank kimpetersen381
Zoetermeer, The Netherlands
1 review
Reviewed 2 days ago NEW

Although the neighbourhoud wasn't that safe..we will always remember the great welcome and stay in this wonderful hotel!!! Kim is very sweet and helpful and made our stay really comfortable. We did indeed had the African experience!

Review collected in partnership with this hotel

Helpful?
Thank sv609
Cape Town, South Africa
1 review
Reviewed 3 weeks ago

Hotel room was comfortable. Kids enjoyed it. The staff was very helpful and friendly. The room was neat and clean. Had difficulty sleeping because we were troubled by tiny flying insects in the room which could have been fleas. Disappointing regarding the breakfast price which discouraged us from partaking in the buffet. Overall the view from the room was pleasing.... More 

Review collected in partnership with this hotel

Helpful?
Thank 589jerryn
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I had an excellent stay here. The hotel is friendly, secure and very well-run, and the ensuite rooms spacious and clean with wifi. The area is less prosperous, which means as a tourist you may not feel safe walking there or arriving at night. But the setting also added interest and colour to my holiday. All in all, I highly... More 

Review collected in partnership with this hotel

Helpful?
Thank tobys553
Management response:

Thank you for posting such a wonderful review tobys553, we are very happy that you enjoyed your stay at Hotel Portao Diaz. We are very proud to be situated in the cultural part of Mossel Bay and that is a big part of the experiences that we offer here. Thank you for the recommendation and we hope to see you... More 

Frankfurt, Germany
1 review
Reviewed 4 weeks ago

The hotel is next to the police station. There are a lot of weird people in and around the hotel. The rooms are okay but now fresh air in the whole building. We couldn't open the window and it was covered with a thick racket. The kitchen was dirty and again a lot of weird people. We felt uncomfortable. The... More 

Review collected in partnership with this hotel

Helpful?
Thank maragW2407WN
Management response:

Thank you for your review maragW2407WN, from your review we can gather that you stayed at our sister establishment, The Backpack Shack, and not at Hotel Portao Diaz itself. I did alert TripAdvisor of this, but they were unwilling to assist or move your review to the correct establishment. We apologize that you did not have a great time at... More 

1 review
Reviewed 20 October 2016

Id just like take this moment and thank miss Kim Peterson and Anushka for the great experience and welcome they offered me when i visited Portao Diaz. i can proudly recommend it to all my friends who all planing on road trips and im sure to return and visit again.. thanks for wonder and stuff that catered and welcomed me.

Helpful?
Thank Phato M
Stars_Restaurant, Guest Relations Manager at Hotel Portao Diaz, responded to this review

Thank you for your review Phato, we are delighted to learn that you had a good stay at Hotel Portao Diaz. We will make sure that Kim and Anushka receives your compliments. Thank you for for the recommendation and we hope to see you again very soon. More 

Western Cape, South Africa
1 review
Reviewed 18 October 2016

What a Wow manager! Your chefs are well trained but Blommie is the best, that food has a taste of much love. This is really a time to relax for us, because the environment is absolutely fantastic and that is why we always come back for more.

Review collected in partnership with this hotel

Helpful?
Thank melvinf385
Stars_Restaurant, Guest Relations Manager at Hotel Portao Diaz, responded to this review

Thank you for taking the time to review us Melvin, we are happy to hear that you enjoyed your stay at Hotel Portao Diaz. We will make sure that your compliments reach the people mentioned. We are looking forward to your next visit. More 

Curitiba, PR
1 review
Reviewed 17 October 2016

The shower and bed where great! We had a double room in the hostel area of the property with great price. The only problem was that the other rooms were rented to a group and the noise was too much. They took over the floor. Left the kitchen dirty and they didn't respect the request from the recepcionist to keep... More 

Review collected in partnership with this hotel

Helpful?
Thank giselec614
Stars_Restaurant, Guest Relations Manager at Hotel Portao Diaz, responded to this review

Thank you for your review giselec614, we are happy to hear that you enjoyed the room and the amenities. We apologize for the inconvenience experienced with the other guests that stayed near you, we have investigated the incident and the necessary steps were taken to ensure that this does not happen again. We hope that you will visit us again... More 

Paarl
1 review
Reviewed 17 October 2016

Had a lovely stay. I would defn revisit. On arrival it was not the room we requested. The bathroom need some upgrade and better sanitizing. We were moved the next morning to a room with a sea view. Perfect. Wish we could have stayed longer. A bar fridge in the rooms would be nice thou

Review collected in partnership with this hotel

Helpful?
Thank jaydine20
Stars_Restaurant, Guest Relations Manager at Hotel Portao Diaz, responded to this review

Thank you for taking the time to review us jaydine20, we are happy to hear that you were satisfied with our service and your stay. Thank you for your suggestions and we will look into it. At the moment fridges are only available in our self catering units, but guests are welcome to keep anything they need cooled in our... More 

Cape Town Central, South Africa
1 review
Reviewed 16 October 2016

Excellent service. Very friendly and helpful front desk. No complaints at all. Very neat and secure. Made me feel at home....................will recommend to others. Ask for review any time. Fees were reasonable.

Review collected in partnership with this hotel

Helpful?
Thank 133hermanm
Stars_Restaurant, Guest Relations Manager at Hotel Portao Diaz, responded to this review

Thank you for the wonderful review 133hermanm, we are delighted to hear that you enjoyed your stay at Hotel Portao Diaz and we are looking forward to having you over again real soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Portao Diaz has become a household name in Mossel Bay and worldwide. With more than 50 years in the industry, Hotel Portao Diaz offers every visitor the experience of a lifetime in a uniquely South African setting. Friendly and professional staff, combined with a rich history, makes for a rewarding experience for both the businessman and the traveler. Hotel Portao Diaz presents every visitor with all the necessary creature comforts infused with true South African cuisine and lifestyle. Situated in D'Almeida, Mossel Bay, Hotel Portao Diaz has beautiful panoramic views of the bay and the Outeniqua Mountains. Nestled in a previously disadvantaged suburb of Mossel Bay, Hotel Portao Diaz creates the sense of local living with the peace of mind of 24/7 security. The hotel is less than an hour’s drive from George International Airport and close to the center of town which has various, restaurants, pubs, museums, casinos, shopping centres and much more. Hotel Portao Diaz boasts newly redesigned rooms in true South African style. Comfort is abound in every suite and spectacular views of the local township, with the Atlantic Ocean as backdrop, makes for one of a kind accommodation. ... more   less 

Additional Information about Hotel Portao Diaz

Address: Alhof Drive | D'Almeida, Mossel Bay 6500, South Africa
Region: South Africa > Western Cape > Mossel Bay
Price Range: $50 - $57 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Portao Diaz 3*
Number of rooms: 44
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Portao Diaz staff and other travellers.
1 question
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Questions? Get answers from Hotel Portao Diaz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view rooms with balconies are awesome.”
 of 5 bubbles kimpetersen381, 3 Dec 2016 | Read review
“No comment”
 of 5 bubbles Lucinem7, 30 Sep 2016 | Read review
“Best Seaview from Dinning area and Rooms.”
 of 5 bubbles , 23 Sep 2016 | Read review
“The sea facing standard room is perfect for two people. With a small balcony.”
 of 5 bubbles Friends344, 2 Sep 2016 | Read review
“Basic but very comfortable room with very comfortable clean beds but you need to take your own hair dryer and toiletries.”
 of 5 bubbles 825cherylv, 14 Aug 2016 | Read review
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