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Virunga Hotel

11/06/2017 12/06/2017
1 room 2 adults 0 children
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Virunga Hotel
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44 Reviews from our TripAdvisor Community

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Showing 41: English reviews
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Kigali, Rwanda
Reviewed 2 February 2017

The hotel is well maintained and it looks cool. The food is excellent especially the breakfast before starting a Gorilla trek. The staff very attendind ready to meet customers' demands. Rooms are large with hot water and Christine is there in case something may arise, ready to solve it out.

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Thank Samsafarisrwanda
Hannover, Germany
Reviewed 12 December 2016

We stayed here before and the day after we went to do a gorilla tracking. It takes 30/45 to get the tracking base. The people was very friendly and helpful. The price is good comparing to the charm hotels and is in the middle of the city. We went to the market to buy fruits spices and textiles. The people...

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Thank Colaco
Olympia, Washington
Reviewed 30 November 2016

We stayed here for our trek to see the gorillas the hotel is nicely located in the town, and clean and simple. The staff are very nice and helpful especially Olivier, and it was a pleasant surprise to see our vehicle being nicely washed after our drive to the park to see the gorillas. I would highly recommend this place...

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Thank sisters123
Singapore, Singapore
Reviewed 19 August 2016 via mobile

Clean. But really really noisy. Didn't give our request for quiet room. So crowded with locals staring at you. Not tourist friendly. But functional place to sleep in. Staying in a non-central area is better for a tourist. So glad we only stayed 2 nights.

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Thank bankergirl1016
London, England, United Kingdom
Reviewed 23 July 2016 via mobile

Was pleasantly surprised by this hotel - excellent customer service, several people went out of their way to help when I had to find some suitable shoes for gorilla trekking after my bag got lost en route! In the centre of town and plenty of places to eat nearby. Easy to find, rooms were basic but clean and comfortable.

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1Thank Natasha R
London, England, United Kingdom
Reviewed 16 July 2016 via mobile

We stayed here as part of our honeymoon trip to Africa. We spent two nights whilst doing the gorilla trekking in VNP and were very impressed. The pictures on this website do not do the hotel justice, it is very modern and clean and a great location in musanze, very close to a local bakery, shops and banks. The staff...

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1Thank Nick285
Laide, United Kingdom
Reviewed 16 April 2016

This is a basic hotel with very friendly staff. The rooms are modest but comfortable and clean. The service offered by the staff is truly wonderful. I was in touch with Olivier Rutarindwa prior to my arrival to organise airport transport and gorilla permits for 3 days and everything had perfectly been organised upon my arrival, including transport from the...

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2Thank CindyDMH
Pembrokeshire
Reviewed 3 April 2016

The rooms are clean and comfortable. The hotel staff are friendly and helpful and can arrange everything you need to visit the Gorillas. It is very close to the bus station (5mins walk) and they even came and picked me up from the station on arrival! On the downside it is very noisy at night (loud music and partying). It...

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Thank ee-n-al
Johannesburg, South Africa
Reviewed 24 December 2015

We travelled with our teenage kids to visit Rwanda. We stayed over at Virunga Hotel 20-23 December as we were visiting the gorillas in the national park on 21 and 22. Olivier, the manager assisted us with transportation to the park. The driver on both days helped with communication to get the gorilla families we were looking to see. When...

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Thank Thuli Z
Brussels, Belgium
Reviewed 8 November 2015

An excellent hotel in many ways... Top service in all aspects, good restaurant. Attention, however, if you're quoted a price for transport from the hotel to the gorilla event. Normally, the hotel should be expected to negotiate on behalf of it's clients. In this case a price was quoted before arrival at 200USD, after arriving and upon request this was...

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Thank Jeppe35

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service

Additional Information about Virunga Hotel

Address: Ruhengeri Street, Ruhengeri, Rwanda
Region: Rwanda > Northern Province > Musanze District > Ruhengeri
Number of rooms: 25
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Also Known As:
Virunga Hotel Rwanda/Ruhengeri
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Questions & Answers

Questions? Get answers from Virunga Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Takes 30/45 min to the gorilla camp”
Colaco, 12 Dec 2016 | Read review
“It's a no frills place but with a very warm heart”
ThuliZ, 24 Dec 2015 | Read review
“Family suite has adjoining rooms and they put our 3rd teenager in the sitting room with a proper bed so lots of space”
kln2015, 27 Jan 2015 | Read review
“Make sure you carry cash as it is hard to rely on crdit cards in Africa”
EddieO466, 17 May 2014 | Read review
“I like staying above street level so I can see the volcano but as there is a gated courtyard, all the rooms are probably about the same in terms of safety.”
ChichesterYoga, 30 Jan 2013 | Read review
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