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01/10/2017 02/10/2017
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    Lake Kivu Serena Hotel

    P.O. Box 7469, Gisenyi 00100, Rwanda
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    USD 225*
    USD 225*
    USD 225*
    Traveller (147)
    Pool & Beach (36)
    Room & Suite (30)
    Hotel Paradis Malahide
    317 reviews
    #1 of 6 hotels in Gisenyi
     
    Kivu Safari Lodge
    1 review
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    Hill View Hotel Lake Kivu
    2 reviews
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    Golf Eden Rock Hotel
    15 reviews
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    Overview
    • Excellent38%
    • Very good44%
    • Average10%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “private beach” (19 reviews)
    “pool side” (9 reviews)
    “lake kivu” (61 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Hotel Paradis Malahide
    317 reviews
    #1 of 6 hotels in Gisenyi
     
    Kivu Safari Lodge
    1 review
    #1 of 2 hotels in Kibuye
     
    Hill View Hotel Lake Kivu
    2 reviews
    #3 of 6 hotels in Gisenyi
     
    Golf Eden Rock Hotel
    15 reviews
    #2 of 2 hotels in Kibuye
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (249)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 209 reviews

    Reviewed 3 days ago

    Serenely located on white sandy shores of the Lake Kivu, surrounded by tropical gardens, it is a nice hotel 4 hours drive from Kigali. It is very close to DR Congo border and could be a nice stop if you are going to Gorilla or...More

    Thank ayse583
    Reviewed 1 week ago

    Right on the banks of Lake Kivu, Serena Hotel is one of the best in the area. As expected of Serena Hotels, the service is very nice, good rooms and nice food. Entertainment in the evening was very good, enjoyed the cultural dances.

    Thank SafariWanderlust00
    Reviewed 2 weeks ago

    We spent time in Kigali on business and decided to rest in the Gisenyi province, Serena Hotel - Lake Kivu, for the weekend. The hotel can do with a bit of a refresh but it is super clean and the personnel is helpful and friendly....More

    Thank SusanFPaarl
    Reviewed 2 weeks ago

    I have been a regular visitor to Lake Kivu Serena Hotel. It is extremely well located by the side of Lake Kivu.Almost half of the rooms give a great view of the lake from their balcony. It is not a glass and chrome hotel but...More

    Thank nrSrinivasan
    Reviewed 2 weeks ago

    While the property boasts a one of a kind view and private beach, that is where the luxury ends! The waiting, room and reception staff are all untrained, rude and unhelpful. Something that is usually an attribute of Serena. The rooms are quite small and...More

    Thank Sala C
    Hotel Paradis Malahide
    317 reviews
    #1 of 6 hotels in Gisenyi
     
    Kivu Safari Lodge
    1 review
    #1 of 2 hotels in Kibuye
     
    Hill View Hotel Lake Kivu
    2 reviews
    #3 of 6 hotels in Gisenyi
     
    Golf Eden Rock Hotel
    15 reviews
    #2 of 2 hotels in Kibuye
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast included
    • Business Centre with Internet Access
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Spa
    • Tennis Court
    Details
    • Price range
    • USD 178 - USD 278 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Orbitz, Priceline, Booking.com, Hotwire, Cheap Tickets and HotelQuickly so you can book your Lake Kivu Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Rwanda >
    • Western Province >
    • Gisenyi
    Add Photo Photos
    Traveller (147)
    Pool & Beach (36)
    Room & Suite (30)
    Dining (17)
    Hotel & Grounds (82)
    Bathroom (4)
    Nearby
    Hill View Hotel Lake Kivu
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    .50 km away
     
    Golf Eden Rock Hotel
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    Kivu Safari Lodge
    1 reviews
    49.19 km away
     
    Hotel Paradis Malahide
    317 reviews
    3.56 km away
     
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    Ask a question
    Questions & Answers
    Shauntrell J
    22 July 2017|
    AnswerShow all 2 answers
    Response from DougS51 | Reviewed this property |
    The prior answer from yesterday is exactly what I would say. Lake Kivu Serena Hotel is a long distance from the gorilla trek. We did it but we already had our landrover and our driver/guide who was with us on the whole 2... More
    0
    Votes

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