We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Elais Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Pointe Noire
Check In Check Out
Show Prices
Management photos
Elais Hotel
Add a photo
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

146 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 52: English reviews
Aberdeen, Scotland
Level Contributor
100 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 1 week ago via mobile

Hotel is nice enough. Room was clean although safe didn't work. Bed nice and comfy. The selection for the restaurant was quite limited - the steak I had was very gristly but was cooked perfectly. Staff very friendly.

Helpful?
Thank skottydog
aliette p, Directeur général at Elais Hotel, responded to this review

Dear Skottydog, we thank you for having taken on your time to write this review, and we are please to read your satisfaction. We are busy building a new restaurant for the first quarter of 2017. So you would have much more choice for dinner. best regards More 

Lowestoft
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 weeks ago

I stayed at the Hotel Elais for 5 weeks from the 15-08-16 to 16-09-16, and stayed in room 276 for the duration of my stay. The room was a ‘standard’ room overlooking the garden area, and I was very pleased with the quality of the room, and pleasantly surprised with the condition of the hotel throughout, as I wasn’t expecting... More 

Helpful?
Thank Northseatiger1979
aliette p, Directeur général at Elais Hotel, responded to this review

Dear Northseatiger1979, Thank you very much to have taken on your time to write this long and interesting review. We are pleased to read you appreciate our service and the comfort of our rooms. All the staff is constantly improving. We will take care of your advice. We remain at your disposal during your next stay, do not hesitate to... More 

Aberdeen, United Kingdom
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 August 2016 via mobile

Decent enough hotel, staff and food are fine enough, do a thorough sweep for mozzies in your room and check for sediment and in the beer bottles...fine for the Congo...Food menu is ok and any dish I've had has been tasty. Breakfast buffet available, lots of flies buzzing around the food though...

Helpful?
Thank JohnnerSheep
aliette p, Directeur général at Elais Hotel, responded to this review

Dear BigEnglish82, all the staff thanks you for your pleasant review. We are going to improve again our service. We are looking to seeing you next time. best regards More 

Exeter, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 July 2016 via mobile

Ok. Staff happy but wont help you out. Refused to serve me desert as work were paying for food and they wanted to keep the excess of the budget for themselves. Lots of ropey whores aloud in the hotel and pester you (old and haggered)

Helpful?
1 Thank Tom S
aliette p, Directeur général at Elais Hotel, responded to this review

Dear Sir, Although we would have liked to thank you for your review, but we can’t quite agree with it. Indeed, your company policy is to pay for your food and a soft drink, but no alcohol is allowed. This is not to say that our staff would benefit from this policy in anyway. If we do have the pleasure... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2016

The hotel is well positioned for business, it has a nice pool area and a gym that you can workout in - treadmill anyway but bring your own music to train with. Breakfast is functional but filling. Rooms are spacious, clean and cool.

Helpful?
Thank Marc C
aliette p, Directeur général at Elais Hotel, responded to this review

Dear Marc C, we thank you very much for your review on Trip advisor, and we are please to read you appreciated our service. best regards More 

Holt, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 July 2016 via mobile

Reasonably clean and tidy, not as good as the Atlantic Palace though. Rooms basic but OK, rooms on the road side very noisy with traffic noise and locals shouting all night, bar and restaurant, mediocre food OK but best stick with simple basic stuff. Lots of mozzies so have repellant to hand

Helpful?
Thank caperora
aliette p, Directeur général at Elais Hotel, responded to this review

Dear Sir, Thank you for your review. It is true that some of our rooms are on the road side but most of ours are not. We are sorry that you thought our food not to your taste, it would have been useful to know more about it. Would you consider to visit us in the nearer future, please do... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 June 2016

Overall the hotel is OK, clean rooms and public areas and decent pool. Access to gym which was useful during a long stay. Staff can be rude at times and service is very slow. Sometimes a meal would take around 2 hours in total. Standard of the food was OK though. At one point it was noted that there was... More 

Helpful?
Thank DJoNeS183
aliette p, Directeur général at Elais Hotel, responded to this review

Dear DJoNeS183, Thank you to have taken the time to write this review. We are pleased to see that you enjoyed our facilities. Regarding the timing of your diner, we are sorry if you had to wait longer than you wanted to. Please, do not hesitate to contact us when you will be back to Pointe Noire Best regards More 

Travellers are raving about these Pointe Noire hotels

Durham, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 May 2016

although i was staying here with work i have stayed in this hotel on 5 occasions now. if you dont speak french you will find it very difficult to make yourself understood with reception staff. on my last stay 16-05-16 when i checked in i was informed that it was room only which i knew was incorrect but after trying... More 

Helpful?
Thank Gary D
aliette p, Directeur général at Elais Hotel, responded to this review

Dear Mr Gary D, first off all, thank you for your nice feedback about the room and food quality. Your society takes charge of 3 meals a day more soft drinks following the rules indicated and posted on our front desk and our bar. All meals must be taken at the Restaurant on the limit set up. No room service... More 

Vienna, Austria
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 April 2016 via mobile

Good clean hotel. Unfortunately restaurant is outside and mosquitos eat you alive. Recently renovated and they collect you at the airport. Make sure you have local money. 1 euro = 656 feca. Hotel around 170 000 Feca per nite. Meal about 18 000 feca. Taxis in blue every where and regulated. You can go anywhere for 1000Feca except to airport.... More 

Helpful?
Thank Mariki T
aliette p, Directeur général at Elais Hotel, responded to this review

Dear Mariki T, We are pleased to read your review. Our new panoramic bar and restaurant, inside, with aircon, is under construction. We hope to welcome you at the end of this year. We also are going to have new meeting rooms and offices to let for short to long period. best regards More 

Pescara, Italy
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 April 2016 via mobile

That's my second time I spend a week in this structure. First time I couldn't believe, I tought it was just a case, but this time I had the confirmation that all reception personnel are working to help, support all Clients, regardless on each specific need. At any time during the day or night there's always a smile waiting for... More 

Helpful?
Thank andreaferrante2014
aliette p, Directeur général at Elais Hotel, responded to this review

Dear Andrea Ferrante, we appreciate your such positive feedback about our hotel and our staff. Thank you too for your perfect ranking! I am sure we are going to keep this level because all the staff is motivated! Looking forward to seeing you again soon. More 

53 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (45)
Viewed
Hotel & Grounds (15)
Viewed
Dining (4)
Viewed
View from Room (3)
Viewed
Room/Suite (8)
Viewed
Pool/Beach Area (6)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Room/Suite (2)
Viewed
Pool/Beach Area (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Pointe Noire
0.0 km away
Atlantic Palace Hotel
Atlantic Palace Hotel
#1 of 16 in Pointe Noire
140 reviews
0.0 km away
Hotel Residence Saint-Jacques Bord de mer
0.0 km away
L'Orchidee Hotel
L'Orchidee Hotel
#7 of 16 in Pointe Noire
10 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
Hotel Palm Beach
Hotel Palm Beach
#4 of 16 in Pointe Noire
68 reviews
0.0 km away
No photo provided
0.0 km away
Hotel Residence Saint Jacques
Hotel Residence Saint Jacques
#10 of 14 in Brazzaville
7 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Elaïs hotel, 190 rooms and suites, in a 2.5 hectare garden, is situated in the business center of the city.You will find there: restaurant, bar, several meeting rooms (to 500 persons), big parking lot, swimming pool, tennis, fitness center, shops and a service 4* ... more   less 

Additional Information about Elais Hotel

Address: bd General de Gaulle, Pointe Noire BP 790, Republic of the Congo
Region: Republic of the Congo > Pointe Noire Department > Pointe Noire
Price Range: $284 (Based on Average Rates for a Standard Room)
Number of rooms: 190
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Elais Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a garden view as the road side is very noisy. The pool side suites are the best rooms.”
 of 5 bubbles Northseatiger1979, 1 Nov 2016 | Read review
“take some euros with you and if you have to pay like i did take plenty ha”
 of 5 bubbles F4684JBgaryd, 17 May 2016 | Read review
“choose a room near the swimming pool,”
 of 5 bubbles eleroux1, 2 Sep 2015 | Read review
“Block E is the place to be”
 of 5 bubbles Alexbad357, 10 Aug 2015 | Read review
“Get a pool view room in the middle of one of the buildings if you want to be near the wifi antennas.”
 of 5 bubbles billyloon, 28 May 2015 | Read review
5 of 5