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Golden Tulip Kumasi City

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199 Reviews from our TripAdvisor Community

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There are newer reviews for Golden Tulip Kumasi City
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Showing 183: English reviews
Level Contributor
89 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 4 March 2016

Two nights here in February 2016 as part pf a delegation.... Well, where to begin? The air conditioning in rooms is more subtle than a Farrow & Ball beige, which is delightful in Dorset, less so in 89% humidity. I don't think I have ever felt so hot and wet in my life, and not in a good way. You... More 

Helpful?
Thank WoodTiger77
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear sir, Thank you for your feedback to the hotel on the Dissatisfaction of our services during your stay in our hotel. We sincerely apologize for this unpleasant experience and any associate discomfort that it might have caused. I can assure you that measures have been put in place to address this service lapse. Management has on this feedback intensified... More 

Orange, California
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 26 February 2016

Beautiful property with an impressive breakfast buffet. I loved that the breakfast buffet included coconuts with coconut water. :-D My room was clean and comfortable. I slept well. I also ordered room service at some point and it was very quick to arrive. The lounge at night is lively with live music. Overall I enjoyed my stay at this property.

Helpful?
Thank Janice C
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for giving us a perfect rating and for recommending our hotel . At The Golden Tulip Kumasi city we are committed to providing you with the best service and look forward to serving you better in the near future. Thank you Gabriel Owusu (Guest Service Manager) More 

Greater Accra, Ghana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2016

A chauffeur driven airport pickup to the grand edifice of Golden Tulip Kumasi City. Indeed a city surrounded by greenery and situated opposite the Rat tray park of the nations Garden City. With warm and friendly smiles at the reception, my check in was easy and stress free. The rooms are spotlessly clean with bedspread crispy white. Breakfast I doubt... More 

Helpful?
1 Thank Abaifaa
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us. We appreciate your positive feedback about our services .We take pride in catering for our guests' needs the best way we can and i would like to assure you you that we would uphold the standard of service. Please do not hesitate to call us any time... More 

1 review
Reviewed 21 February 2016 via mobile

Moldy shower tub and no one seems to care. Went to Golden Tulip just to relax with my husband and this what I found. I couldn't believe and thought it was a joke. I complained and the answer was " we don't have any other room apart from this one" I am allergic to molds and didn't know what to... More 

Helpful?
Thank Setor T
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Madam, Thank you for taking time to review your stay with us, we really appreciate the sincere feedback and sincerely apologize for the unacceptable service delivery and any associated discomfort that it might have caused. We have taken a critical look at your feedback and consequent to it, we can assure you that pragmatic measures have been put in... More 

Travellers are raving about these Kumasi hotels

Piacenza, Italy
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 February 2016

i have stayed at the golden tulip for 3 weeks due to a business trip. this hotel is the best one you can find in Kumasi, although it could have some improvements, the hotel overall is quite good. i was lodged in one of their apartments across the garden of the pool, the room is big with a huge living... More 

Helpful?
Thank Rambler-biker
Johannesburg, South Africa
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 January 2016

I was one of the biggest critics of this hotel, but I keep going back. I believe the hotel is rising from the ashes. No it is not out yet but I can see the changes since my previous visit. The waiters is better and they now attend to people. The "every night band" which played is gone (still there... More 

Helpful?
Thank Fstate
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your visit to our hotel. We appreciate your positive feedback about our Club Sandwich. The comment on the buffet is well noted and i would like to assure you that measures have been put in place to ensure Guest are always satisfied. Please do not hesitate to call us any time... More 

Amsterdam, The Netherlands
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 January 2016

Generally speaking you will be hard pressed to find a nice hotel outside of Accra and in Kumasi it's generally Golden Tulip or Golden Bean that you've got to choose between. Gold Tulip is the more affordable of the two and provides an impression of an international standard on the surface at least. However, dig a little deeper it can... More 

Helpful?
Thank Ringo D
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Simon, Thank you for taking time to review your stay with us, we really appreciate the sincere feedback. We sincerely apologize for the unacceptable service delivery and any associated discomfort that it might have caused. We have taken a critical look at your feedback and consequent to it, pragmatic measures have been put in place to ensure that our... More 

London, United Kingdom
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 9 December 2015

The Golden Tulip is a popular spot in Kumasi, and offers large well appointed rooms and good services at a very fair price ($110/night). Great pool terrace and bar (although you can't take the buffet meals outside, for some reason). Service efficient and cheerful. Nice public park with spectacular coloured fountains opposite side of the road.

Helpful?
Thank Donald Maxwell P
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us. We appreciate your positive feedback about our services .We do take pride in catering to our guests' needs the best way we can and i would like to assure you you that we would uphold the standard of service. Please do not hesitate to call us any... More 

Harrow, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 December 2015

Stayed in this hotel in the summer and was pleased that it was clean and looked appealing to the eyes. The staff were very friendly and made you feel very welcome. The buffet breakfast and evening meal were a delight. The evening entertainement was also great. Only slight critisism would be the beds need to be more comfortable and softer.... More 

Helpful?
Thank Arfan A
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and look forward to having you again as a guest in our hotel. Gabriel Owusu (Guest Services Manager) More 

Abuja
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 November 2015

This hotel has roaches. Roaches in the rooms. Roaches in the corridors. I switched my original room to move to a higher priced one, I still saw a roach in that one, too. I saw a roach in my colleagues room as well. The service in this hotel is ridiculously slow. The staff are slow to smile or greet you.... More 

Helpful?
Thank Sandra_America
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sandra, We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sorry to hear that your stay did not meet expectation. And owing to this report our routine weekly fumigation exercise has been intensified in the hotel to Prevent insects on the premise. Furthermore, with regards to the WIFI connectivity... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Golden Tulip Kumasi City

Address: Rain Tree Road, Kumasi, Ghana
Region: Ghana > Ashanti Region > Kumasi
Price Range: $176 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip Kumasi City 4*
Number of rooms: 160
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Also Known As:
Golden Tulip Kumasi City Hotel Kumasi
Kumasi Golden Tulip
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Questions & Answers

Here's what travellers have asked, with answers from Golden Tulip Kumasi City staff and other travellers.
5 questions
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Questions? Get answers from Golden Tulip Kumasi City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this place if you can!”
 of 5 bubbles jacek553, 22 Nov 2016 | Read review
“Skip eating here !”
 of 5 bubbles roxrich, 3 Nov 2016 | Read review
“Don't stay in the West Annex”
 of 5 bubbles Hoosier_Travel_Nut, 17 Oct 2016 | Read review
“get a confirmation on your booking...”
 of 5 bubbles SylvestreA_13, 6 Oct 2016 | Read review
“Ask for a troom with a balcony but beware, there is live music by the pool at weekends and on holidays.”
  • View across Kumasi from our room
 of 5 bubbles 613MartinP, 25 Sep 2016 | Read review
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