The shower had no water, they gave me cold water in a container to shower. the room was dark, the lamps were just for decoration. The TV was just for decor, nothing in the room worked. I ordered a latte in the morning and they told me there was no electricity. I don’t understand how a hotel that big doesn’t have a generator. I don’t recommend this hotel at hotel at all. Terrible customer service.
Excellent and unique hotel in Central Gondor - set back just one block back from the Piazza in the historic heart of Gondor. Large well appointed rooms, though they vary in configuration so it is worth inspecting them first.. Set into a hill side, with hewn stone facade, it resembles a cross between a small castle and a large manor house. The photos do not do it justice. In almost full service mode, even in the time of pandemic, with attentive and friendly staff. Restaurant somewhat limited and lifeless, but there are many other options nearby. They seem to offer big discounts to residents and out of season travelers - ie anytime outside of January. A bit of light traffic out front, with many bajajs passing by, but nothing heavy, and the street is quiet after 6pm. The Bad - there will be some noise/ amplified voices from nearby churches at night - this is hard to avoid in Gondor.…
Moved from another hotel to here, I have no more complaint. At least everything works here - hot water, electricity and there is a nice restaurant downstairs. My room has a balcony, which is good. The hotel is right in the city centre and is very convenient. I would recommend staying here if you don’t mind the decoration a bit dated.
Twin room with a balcony overlooking the town. TV in the room which was showing premier league matches, and there was also a big screen in the bar downstairs.Good breakfast and dinner menu in the onsite restaurant. Clean room and friendly staff.
Excellent customer service and cappuccino! The hotel itself is beautiful and conveniently located near other restaurants and market. And only 10 minutes walk to the castle(must see). They have excellent breakfast and coffee bar!
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