A simple but friendly hotel for the area. The views and setting by the lake are wonderful. The staff could not try hard enough, are very friendly. The rooms are basic but clean. Food is limited, but pizzas are great.
This is NOT a normal Haile Resort. It’s a poor cousin. We checked in to a VERY basic room with a view of the red metal roof. We asked for a better room and got one called “garden”. It’s a bit bigger, with a deck, of sorts. There was no furniture on it and the door out to it had no screen. The room is stuffy and there is no air conditioning. A small, plastic fan whirs loudly in the corner. The only good thing was the meal in the restaurant. We had no choice. There was only one thing on the menu, but the beef was really tender, the mashed potatoes & gravy, yummy and the salad and dressing were also great!
The first impression when I arrived was this is not a resort. Food is terrible, staff are okay, the rooms are a disaster! Mine didn’t even have a blanket when I asked for one I was told they are finished. On first night I couldn’t sleep due to a party, second night was mosquito invasion in the room. For such a malaria area a mosquito net should be obvious but there was none. I’ve tried to think of something good to say about this hotel but there is none! Not worth your time and money!
I was doing a 5 week tour of Ethiopia on a budget. . Due to fact it was lower season ,and to allow flexibility to maximise experiences , I did not pre book any hotels but was booking on the net from the car as travellef to next destination. or just walking in.. In the case of Ziway I decided it was time for a treat so started to book the HR online having found a good price on booking.com. I had previously stayed in the HR at Awasa on business so was looking forward to the hotel in Ziway. Due to the net being taken down for exams I could not complete the booking but relied on fact the hotel would not know what it had charged on booking.com. On arrival the security guard confirmed the hotel was empty so I would have no trouble getting a room. As it was lunch time that came first. The garden was pleasant, the waiter charming and helpful and the mushroom soup and traditional local food was delicious and good value. I can heartily recommend for the restaurant. So - off to get a room. Well, I nearly apologised for having to raise the receptionist from his lethargy. He could hardly be less interested. I asked for a room and was told how much it was. I explained I had found a better price on booking.com but could not complete booking. I was rudely asked how much and after some lip curling was told that none of those rooms at that standard were, after all, available so would need to pay for upgraded room. .I really felt that it iwas just too much for the recpetionist to do any work in a very empty hotel so no attempt at customer service was going to be made. I left him to it and his attitude made me decide to look in town instead which, in the event, location turned out to suit me better. Though it was not the treat I had envisaged.…
We had a day trip from Addis Butifull Sunday we pass through the country side small cities we enjoyed Butifull landscapes farmlands spectacular finally we arrived in haile resort check in was was very quick as we are visiting first time been there we excited and we all left our rooms just we leave our staff and we catch a boat and heading to the bird island spectacular we see different specious of bird life the same time we visit gelila island once the home of the ark of the covenant overall. Worth to visit lake ziway great experience one more thing in haile resort the food is great they have variety of choices we definitely visit again cherss