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Holiday Inn Express & Suites Heber Springs

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Holiday Inn Express & Suites Heber Springs
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92 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Heber Springs
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Showing 92: English reviews
Memphis, Tennessee
Reviewed 26 July 2016 via mobile

The good... The rooms are large and clean with a great layout. Beds are very comfortable. The hotel has tall ceilings and feels roomy. The staff is friendly. The hotel is in a great location and has ample parking for cars and boats. The bad... Outside of the rooms, the facility was not cleaned well during our stay. The carpets...

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Helpful?
Thank MarySull
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear MarySull, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. I am pleased to know that our rooms were at par with your expectations. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer....

Reviewed 12 July 2016 via mobile

We stayed here for 3 nights. The staff were all very polite, helpful, and friendly. The room was a family suite and perfect for 2 adults, 4 children and two small dogs. Very clean large room. Beds were comfortable and sofa bed was great for smaller children. The small table with two chairs was good for eating a small meal...

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Helpful?
Thank Natasha B
WhitneyG15, Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear Natasha, From all of us here at the Holiday Inn Express in Heber Springs, we want to Thank you for the kind words and we are all pleased to hear you had such a good staff. You can't go wrong with a pancake machine!! We hope to see you and your family again in the near future.

Reviewed 6 July 2016

This was our second time to staying at this motel. The rooms are very nice, the breakfast is good and it works out great to eat something before spending a day out on the Lake!!! The staff is very accommodating and strives to ensure that your stay is comfortable.

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Helpful?
Thank John C
WhitneyG15, Front Office Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear John C, Thank you for writing a review of our hotel as well as noticing that our employees try their hardest to make every guest feel welcomed and have a great stay while they're in Heber Springs. We hope you'll come back to visit the beautiful town soon.

Clinton, Tennessee
Reviewed 23 June 2016

Clean quiet. Close to little town. and not far from Dam. Could get to fishing areas easily from here. Breakfast has good selections and of course the cinnamon rolls can't be beat!! Staff very friendly and helpful.

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Helpful?
Thank 106janaj
WhitneyG15, Front Office Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear 106janaj, Thank you for your review of our hotel, we appreciate each and everyone we get. Come back soon for the fishing and to enjoy all the river and lake activities Heber Springs has to offer.

Malakoff, Texas
Reviewed 23 June 2016 via mobile

I stay here almost every week on business, always clean and comfortable, staff is excellent. Very quiet and even though it's on the main highway it seems off to itself and out of the way. I've been staying here for about a year now and never had a bad experience.

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Helpful?
Thank Texas_Roadrunner_77
WhitneyG15, Front Office Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear CodyCrawford, Thank you for your sweet review of our hotel, were glad to hear that you enjoy each stay with us. Can't wait to see you again in a few. Until then stay hydrated!!!

Jonesboro, Arkansas, United States
Reviewed 14 June 2016 via mobile

Stayed the weekend for a little get away. Check in was great. Everyone was really friendly. Breakfast was awesome and a great selection. The rooms were spacious and very comfortable. Beds were great especially the pillows. If you don't like soft pillows bring your own. I would love to have them myself. The pool is nice only 3-4 ft. deep....

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Helpful?
Thank CDavi72404
WhitneyG15, Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear CDavi72404, Thank you for the review on our hotel. We all love to see all the positive comments from your stay with us. We are working on that WiFi to up the speed and better the connection especially with a full house it is tuff to get great service. I do hope you come back again and see us!!

Memphis
Reviewed 4 June 2016

We arrived a little early and were told that no rooms are ready till 3:00 PM. Really! when people leave in the morning to do water sports. Ample parking, well located close to everything. Very short staffed apparently. In the evening asked for towels- was told they are in the drier as people had used all!! Its a place around...

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Helpful?
Thank jogijogi99
WhitneyG15, Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear jogijogi99, I want to Thank you for not only choosing to stay with us, but for the review on our property. We appreciate your comments and concerns that you encountered as we are fixing these issues immediately and appreciate your patience in the mean time. We love to hear that you are going to visit with us again and...

Mandan, North Dakota
Reviewed 4 June 2016 via mobile

This is a nice place to stay in Heber Springs. The room was spacious, clean, and comfortable. We did have some issues during our stay. The big one was that the pool had some maintenance/repair issues and was not usable. We also had some issues with the lock on our door. I will say that the staff were all very...

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Helpful?
Thank 2crazyboysmom
WhitneyG15, Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear 2crazyboysmom, Thank you very much for the review from your previous stay as it helps all of us to evaluate and make some changes if need be to better serve our guests. I want to apologize about the pool not being available, we are in the processing of repairing the pool deck to be a bit safer for our...

Allen, Texas
Reviewed 28 May 2016 via mobile

This is an outstanding hotel, great breakfast, great rooms, and great staff. We were in town to visit family and this was a perfect place to stay. However......the internet was completely unusable for the three days we were there. Even getting a Ethernet wired connection was no good. My daughter had school work to do and it was a problem.

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Helpful?
Thank TXWayne
WhitneyG15, Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear TXWayne, I want to Thank you for choosing to stay with us while you were in town! We appreciate the review as well, as it allows the staff and I to evaluate the problem areas if need be. We will take a look into the internet connection asap and see what happen. The only thing I am sure on...

Sarasota, Florida
Reviewed 22 April 2016

Very impressed with this hotel starting with the lovely landscaping. Very spacious rooms with a Kuerig I may add which made everything so much better. Signs all over regarding the sports teams that were staying there over the weekend on the "Rules" I loved it as. As a parent of children that frequented hotels to attend sporting events I appreciate...

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Helpful?
Thank Jill O
WhitneyG15, Front Office Manager at Holiday Inn Express & Suites Heber Springs, responded to this review

Dear Jil O, Thank you for writing a review of our hotel as well as appreciating our efforts to ensure that all guests have a wonderful and relaxing stay. We Hope you'll come back and enjoy all the Heber Springs has to offer in the summer.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
Official Description (provided by the hotel)
When staying at our new hotel in Heber Springs, enjoy a free, full hot breakfast before a day of fishing & boating on Little Red River & Greers Ferry Lake. Take the family for a day of hiking on Sugarloaf Mountain, and make your way to historic downtown Heber Springs to visit one of our many unique shops. Historic Spring Park hosts several local festivals and see the Trumpeter Swans. We are also a short drive from the Heber Springs Community Center, JFK Overlook Park, the Fish Hatchery, and the new Heber Springs Sports Complex. ... more   less 

Additional Information about Holiday Inn Express & Suites Heber Springs

Address: 1350 Southridge Pkwy, Heber Springs, AR 72543-8895
Region: United States > Arkansas > Heber Springs
Price Range: $133 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Heber Springs 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express & Suites Heber Springs Hotel Heber Springs
Holiday Inn Express And Suites Heber Springs
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Heber Springs staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Heber Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the fourth floor away from the elevators.”
 of 5 bubbles faulkner2, 14 Oct 2016 | Read review
“First floor has very high ceilings”
 of 5 bubbles alinoel, 31 Aug 2016 | Read review
“Suites are large. Cell phone service is better on upper floors”
 of 5 bubbles 106janaj, 23 Jun 2016 | Read review
“Did not think there was a sound issue anywhere in this sleepy town”
 of 5 bubbles jogijogi99, 4 Jun 2016 | Read review
“We asked for side away from parking lot”
 of 5 bubbles 421kate, 25 Sep 2015 | Read review
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