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JW Marriott Hotel Caracas

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JW Marriott Hotel Caracas
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725 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Caracas
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Showing 226: English reviews
Reviewed 28 April 2014

Excellent employees and staff. Special thanks for support during the event. The food is marvelous, Armando Gutierrez was very attentive and business rooms are spacious and comfortable ideal for events.

1Thank Juan t
West Chester, Ohio
Reviewed 15 February 2014

Excellet service and friendship from a group of the employees and staff. Special thanks to The Chef (Carlos), Irina and Heriberto (Restaurant), Dayana (Reception/ Front Desk)and the Room Manager (forgot his name)

1Thank Leonardo A
Orlando, Florida
Reviewed 8 February 2014

For my first visit to Caracas, I have to say that the experience at the JW Marriott Hotel in Caracas could not have possibly been better. It rivaled the best hotel experiences I've had anywhere in the world. From the front desk staff at check-in, throughout my say, and during check-out, it set the standard for others to follow. The...

1Thank corporatejetpilot
Arianna C, Marketing Executive at JW Marriott Hotel Caracas, responded to this review

Dear corporatejetpilot, Thank you for taking the time to share your experience. At the JW Marriott Caracas we are very happy to know you have enjoyed your visit. We certainly were delighted to host you and hope to welcome you back in the near future.

Miami, Florida
Reviewed 3 February 2014

I stayed with my husband while in Caracas and Ii had a marvelous experience. We came with our 1 yr old, and the Front Desk Staff gave me priority and a quick check-in. Afterwards they offered me a microwave in order to warm up the baby bottles and food while in the room. Restaurant offered high chairs which made eating...

Thank Clarisa A
Reviewed 28 January 2014

We stayed here Friday 17th January for one night before flying over to Margrita Island for the rest of our holiday. Having read reviews of other hotels and warnings of the city not being safe after 10pm I was nervous about choosing a location for our stay. The hotel is about 30 minutes from the airport but there is a...

1Thank Rebekah K
Caracas, Venezuela
Reviewed 23 January 2014

Excellent service!, thanks for all your attentions. Staff very motivated, delivering an excellent service all the time. Definitely will recommend this hotel for business travelers. The location is very good, just at the Financial District of Caracas.

Thank Rosa L
Aventura, Florida
Reviewed 30 December 2013

Definitely one of the best hotels in the city. Very well located. Security top notch. Not the cheapest, but definitely get your money's worth with the service offered. I definitely will recommend this hotel.

2Thank Islandre
Reviewed 18 November 2013

One of the best hotels in Caracas. The rooms are big, a nice location (quite a safe one) and the staff is very trained. The breakfast on the executive floors are not excessive but enough. The food is always quite fresh. A good fitness center (with the fresh fruits as a compliment) and a nice swimming pool open until late...

Thank Anna C
Arianna C, Marketing Executive. Marriott Venezuela at JW Marriott Hotel Caracas, responded to this review

Dear Anna C, Thank you for your post and for sharing your experience. At the JW Marriott Caracas we are very happy to see you enjoyed your visit. We certainly were delighted to host you and hope to welcome you back soon.

Reviewed 31 October 2013

In my knowledge of CCS, I recognize that is very difficult in this country to have an excellent service, and I reach it at this hotel. They have a very motivated people who make a superior work for their guest. We feel that they have a good manager who is doing his work and very professional workers. The foods and...

Thank danalbo
Arianna C, Arianna C, Marketing Executive. Marriott Venezuela at JW Marriott Hotel Caracas, responded to this review

Dear danalbo, Our staff is delighted to know you have enjoyed your stay at the JW Marriott Caracas and that our service was suitable for your busy schedule. We are glad you enjoyed our Grill and Jazz night and hope to host you again on your next visit to Caracas so you can enjoy some of the other great themed...

Reviewed 28 October 2013

This hotel was one of my best stays in Southern America. The staff is impeccable. They are warm, friendly and hospitable. The rooms are super good. The beds are so comfortable after a long days work. The location was good for me as my client location was not far at all. Because of this commuting was not a problem at...

1Thank atishay78

252 photos of this hotel

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Business Centre/Function Rooms (15)
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Hotel & Grounds (23)
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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities

Additional Information about JW Marriott Hotel Caracas

Address: Av Venezuela con Calle Mohedano | El Rosal, Caracas 1060, Venezuela
Region: Venezuela > Capital Region > Caracas > El Rosal
Price Range: $148 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Caracas 4.5*
Number of rooms: 269
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Also Known As:
Jw Marriott Caracas
Marriott Hotel Caracas
Marriott Caracas
Caracas Marriott
Hotel Style:
#1 Luxury Hotel in Caracas
#1 Spa Hotel in Caracas
#1 Romantic Hotel in Caracas
#1 Business Hotel in Caracas
#1 Family Hotel in Caracas
#2 Green Hotel in Caracas
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Caracas staff and other travellers.
14 questions
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Kingston, Saint Andrew, Jamaica
over a year ago

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Questions? Get answers from JW Marriott Hotel Caracas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Views”
 of 5 bubbles albertotC2866QO, 27 Mar 2017 | Read review
“Be sure to get breakfast included”
 of 5 bubbles 138stefanap, 10 Feb 2017 | Read review
“Middle floors are less noisy.”
 of 5 bubbles PHiLjKE, 8 Jan 2017 | Read review
“Go high up to avoid traffic noise”
 of 5 bubbles johang343, 27 Nov 2016 | Read review
“Book way in advance. Occupancy rate is high.”
 of 5 bubbles 230christinem, 28 Sep 2016 | Read review
5 of 5