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04/02/2018 05/02/2018
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    Renaissance Caracas La Castellana Hotel

    Av. Eugenio Mendoza Con Calle Urdaneta | La Castellana, Caracas 1060, Venezuela
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    04/02/2018 05/02/2018
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     2 people are viewing this hotel
    USD 235*
    USD 223*
    SAVE USD 12
    USD 235*
    USD 234*
    Traveller (209)
    Room & Suite (145)
    Pool & Beach (36)
    • Excellent59%
    • Very good27%
    • Average9%
    • Poor1%
    • Terrible4%
    Travellers talk about
    “chef raul” (8 reviews)
    “gold member” (2 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
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    4 Feb.5 Feb.
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (542)
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    91 - 95 of 161 reviews

    Reviewed 29 September 2014

    The hotel staff are rude when questionned. They have a poor attitude. Room service took 2 hours on a Monday!!!!! Food was OK, but no bread. Where do you see this? Only in this Hotel. Very expensive for the room features. Went to dinner with...More

    1  Thank Jblesgraeft
    Response from Renaissance Car... H, Gerente at Renaissance Caracas La Castellana HotelResponded 2 October 2014

    Dear jblesgraeft We are very sorry your experience wasn't at the level of service and quality Renaissance Hotels are known for. Currently, all departments have been informed and we will start working right away on improving. Being aware of experiences like yours allow us to...More

    Reviewed 29 September 2014

    I want to thanks the entire staff of the Renaissance Caracas. OUTSTANDING service !. You can ask for anything and if they don't have it they will go the extra mile to make it happen. Great food from Chef Bolivar!!! ! Best Location No dought!More

    Thank robetrsMI
    Response from Renaissance Car... H, Gerente at Renaissance Caracas La Castellana HotelResponded 2 October 2014

    Dear robetrsMI We are very pleased to know your impressions and I can assure you that our entire staff appreciates your recognition even when we only do it with the intention of allowing you to discover new and wonderful things every day. For you to...More

    Reviewed 18 September 2014

    This is a quite new/well preserved Renaissance property. Hotel facilities were comfy, with a great clean and maintained perception. Breakfast was perfect, for every taste. The coffee - as in all Venezuela nowadays - are not the best in the world, yet, I could live...More

    Thank rcontieri
    Response from Renaissance Car... H, Gerente at Renaissance Caracas La Castellana HotelResponded 25 September 2014

    Dear rcontieri, At Renaissance Caracas La Castellana Hotel, we are very pleased your stay has been a positive experience for you, our friendly and helpfull staff will be very glad to read your comments. Thank you very much for Surely recommended us and for your...More

    Reviewed 30 June 2014

    It is a very expensive hotel in Caracas. I mean expensive for the service offered. We were a large party in three different rooms, and since day one they got wrong the bills during the breakfast buffet. Knowing that they do not have the experience...More

    Thank Hi3000
    Response from Renaissance Car... H, Manager at Renaissance Caracas La Castellana HotelResponded 2 July 2014

    Dear Hi3000 , On behalf of the Renaissance Caracas La Castellana Hotel, thanks for taking the time to share your thoughts with us. We are very sorry your experience wasn't at the level of service and quality Renaissance Hotels are known for. All departments have...More

    Reviewed 25 June 2014

    The Renaissance is very expensive if you pay in dollars and the hotel as a whole is a bit dated -- the furniture is bit too old and worn, and the decor is from another era. The rooms are comfortable and clean but the restaurant...More

    Thank msviv
    Response from Renaissance Car... H, Manager at Renaissance Caracas La Castellana HotelResponded 28 June 2014

    Dear msviv, We are very sorry your experience wasn't at the level of service and quality Renaissance Hotels are known for. Currently, we're working on changing our Restaurant's concept since it has become difficult to find asian supplies in Venezuela. All departments have been informed...More

    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Price range
    • USD 205 - USD 1,252 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Caracas
    • #2 Spa Hotel in Caracas
    • #3 Luxury Hotel in Caracas
    • #3 Business Hotel in Caracas
    • #3 Romantic Hotel in Caracas
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 193
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Marriott, Orbitz, Priceline, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Renaissance Caracas La Castellana Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Venezuela >
    • Capital Region >
    • Caracas >
    • Chacao
    Add Photo Photos
    Traveller (209)
    Room & Suite (145)
    Pool & Beach (36)
    Dining (31)
    Hotel & Grounds (164)
    Family and Play Areas (5)
    Bathroom (4)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Emil A
    13 December 2015|
    AnswerShow all 3 answers
    Response from Anagnorisis | Reviewed this property |
    No it is not. All there have first hand experience with violent crimes. We all, ot someone very close, have been victims. Only go there us you need to. But if you are thinking of going as a tourist, there are better places... More
    29 July 2015|
    Response from Isaac S | Property representative |
    Thank you for your interest on visiting us! The daily rate will vary depending on the date of your stay! Please check our rate offers to +58.2129576026. Sincerely, MARIA DORTA Assistant GM Renaissance Caracas La... More
    Room Tips
    "Higher floors appear to be better with better scenery."
    Read review
    "1506 good room with sun in afternoon"
    Read review
    "Opposite side to the pool one. If possible 11th floor and higher. Nice view towards Caracas :)"
    Read review
    "Choose Rooms that face the front of the hotel"
    Read review
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