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Renaissance Caracas La Castellana Hotel

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Renaissance Caracas La Castellana Hotel
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465 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Caracas La Castellana Hotel
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Showing 145: English reviews
Hallandale Beach, Florida
Reviewed 12 August 2016

These hotel is by far the place to go. Its staff goes out of the way to help you. At the front desk, at the restaurants. Specially Cheff Raul MArin who will go out of his way to serve you.... I will be bacj soon

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Helpful?
Thank venedom
Renaissance Car... H, General Manager at Renaissance Caracas La Castellana Hotel, responded to this review
Google Translation

Estimado Descubridor. Muchas gracias por haber tomado unos minutos de su tiempo para contestar nuestra encuesta. Nos complace que se...

Reviewed 12 August 2016 via mobile

The nice hotel in Caracas that you can have. Staffs are very polite and helpful with all your needs and other stuffs. The hotel's resto provides good food that you can choose from a variety of cousine they have (most of the time they have buffet as well). It's really recommendable to have your accomodation if you are in Venezuela....

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Helpful?
Thank Emil A
Renaissance Car... H, General Manager at Renaissance Caracas La Castellana Hotel, responded to this review

Dear Discoverer. Thank you very much for taking a few minutes of your time. Your feedback is important to continue to improve our service, thanks for sharing them with us. We hope to have him back soon! We hope to have him back soon!, So you can discover something startlingly new. Sincerely, Juan Carlos Palacios General Manager Renaissance Caracas La...

Stockholm, Sweden
Reviewed 10 August 2016

it's gott be the best hotel in Caracas in the Price-confort-location, it is still quite expensive and it doesn't help that they want to charge you for everything. It is still quite reliable and the rooms are quite good. Very good breakfast at a very expensive cost.

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Helpful?
Thank Damián F
Caracas, Venezuela
Reviewed 5 August 2016 via mobile

Led by Sir William, lunch today was a day of difficult choices! A glorious chicken soup followed by duck magret and a taste of creamy beet rice with shrimp! Simply sublime! One might think that's heaven, yet the restaurant has over done it with a chocolate and hazelnut shortcake and peanut butter gelato!! It's not thinking about, it's feeling we...

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Thank Ulises2001
Reviewed 1 August 2016

We stayed in this hotel for about a week, and I have to admit I've never ever received such a great service. In the midst of a very chaotic and convulsed city, these guys manage to treat you like royalty. Staff is really easy-going, they are always ready to help you in every possible way, and they also seem to...

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Thank Luz Ainai M
Reviewed 25 July 2016

My husband and I had an overall nice experience here, we staid for 3 nights. The brunch is lovely especially considering Vzlas current situation, food is not esy to find. Dinner was also lovely, we ordered a pad thai that was quite nice for Asian cuisine which in Vzla is not that varied except for Chinese. The room was big,...

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Thank Ana V
Reviewed 8 July 2016

I was very surprised with the service, location and hospitality at Renaissance. They also have a good restaurant and bar. Also have a Shopping Center and restaurants nearby. It is in a secure neighborhood.

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Thank Meva D
Maracaibo, Venezuela
Reviewed 5 July 2016

It is very pleasant for Venezuela to have a employees with splendid caring service attitude like Maria Daniela & Chef Raul @executive Lounge to compensates some others issues experienced in this hotel, they should be valuable for your hotel. I Would like also to mention EDITH from Mijao Rest. who with natural & fresh smile offers a quality service @mijao...

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Thank Adel G
Reviewed 4 July 2016 via mobile

Despite the current country situation, the staff at the Marriott Renaissance Caracas goes above and beyond in their quest for outstanding service. Chef Raul Marin whips up some mean omelets in the executive lounge. Staff is very attentive and always available to help.

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Thank Erick C
Margarita Island
Reviewed 2 July 2016

A top class hotel in Alta Mira close to embassies, restaurants and shopping. The only gripe I had was that after charging a high rate for Venezuela they wanted to charge for the Wi-Fi in the room. Really?? It's 2016 - who charges for internet? Really a cheap move.

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Helpful?
Thank PlayaElAgua

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Renaissance Caracas La Castellana Hotel

Address: Av. Eugenio Mendoza Con Calle Urdaneta | La Castellana, Caracas 1060, Venezuela
Region: Venezuela > Capital Region > Caracas > Chacao
Price Range: $185 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Caracas La Castellana Hotel 4.5*
Number of rooms: 193
Reservation Options:
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Hotel Style:
#1 Green Hotel in Caracas
#3 Romantic Hotel in Caracas
#3 Business Hotel in Caracas
#3 Luxury Hotel in Caracas
#4 Family Hotel in Caracas
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Caracas La Castellana Hotel staff and other travellers.
12 questions
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over a year ago
over a year ago

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Questions? Get answers from Renaissance Caracas La Castellana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opposite side to the pool one. If possible 11th floor and higher. Nice view towards Caracas :)”
 of 5 bubbles Wdupierobaki, 31 Aug 2016 | Read review
“Choose Rooms that face the front of the hotel”
 of 5 bubbles zorrohector, 29 Aug 2016 | Read review
“rooms facing the Avila are the best”
 of 5 bubbles 404dami_nf, 10 Aug 2016 | Read review
“with good view to Avila Mountain”
 of 5 bubbles emiliachaves, 21 Apr 2016 | Read review
“the view To the Avila Valley was very nice....”
 of 5 bubbles carloso317, 19 Mar 2016 | Read review
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