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31/12/2017 01/01/2018
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    The Black Swan Inn

    Market Place, Middleham DL8 4NP, England
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    31/12/2017 01/01/2018
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    Traveller (22)
    Dining (2)
    Room & Suite (2)
    Overview
    • Excellent32%
    • Very good24%
    • Average21%
    • Poor7%
    • Terrible16%
    Travellers talk about
    “new owners” (4 reviews)
    “peas” (4 reviews)
    “scampi” (4 reviews)
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    3.0 Star Hotel
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    Rooms
    31 Dec.1 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (212)
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    1 - 5 of 210 reviews

    Reviewed 24 October 2017

    We booked to stay at short notice and were made to feel very welcome along with our dogs. The bedroom was for three of us and was plenty big enough with a lovely bathroom. Very comfy beds with crisp bedlinen and plenty of towels. Currently...More

    1  Thank lindietodd
    Response from benth0mps0n, Guest Relations Manager at The Black Swan InnResponded 4 weeks ago

    Thank you for taking the time to provide us with your feedback. It is pleasing to hear that you had a positive experience when staying with us in our 16th Century Coaching Inn. Hope you will visit us again.

    Reviewed 12 October 2017

    Excellent Hotel; I had B&B both days and an evening meal one night. The Black Swan is a great pub with superb facilities, staff, rooms and beers. The location is great with outside seating areas. The Town, Middleham, is very interesting with its Castle and...More

    Thank Stewart G
    Response from benth0mps0n, Guest Relations Manager at The Black Swan InnResponded 4 weeks ago

    Thank you for taking the time to provide us with your feedback. It is good to hear that you enjoyed your stay with us and we hope that you will visit us again.

    Reviewed 6 October 2017

    This is a old inn in the centre of Middleham, location perfect. We had a double room which was very clean, looked like just decorated, but unfortunately it was so small two people could not get changed at the same time. Bathroom again very very...More

    Thank fluffyetto
    Response from benth0mps0n, Public Relations Director at The Black Swan InnResponded 8 October 2017

    Thank you for taking the time to provide us with comments. We actively encourage feedback in order that we may improve our customer experience. It is unfortunate that the building design and the owners of this 16th century coaching Inn does often limit the changes...More

    Reviewed 27 September 2017

    We stayed here for a night in the way to Durham. The room was spotlessly clean with lovely linen & fluffy towels everything felt quite new. The room was approached by very narrow steel stairs so definitely not for a person with mobility problems. The...More

    Thank shelagh c
    Response from benth0mps0n, Guest Relations Manager at The Black Swan InnResponded 4 weeks ago

    Sorry for the delay in responding, thank you for taking the time to provide us with the feedback. We are pleased that you enjoyed your stay with us and hope you will visit us again.

    Reviewed 25 September 2017

    We arrived on Saturday 23rd about 11.30 and were told the room would not be ready until 3.00 which was fair enough. We went out returned about 2.00 and had a drink in the bar the chap who ran the hotel came out and chatted...More

    Thank TripleJ_11
    Response from benth0mps0n, Guest Relations Manager at The Black Swan InnResponded 4 weeks ago

    You will by now be aware from our response to your email that we have previously tried to respond to your comments. We do take all feedback seriously and thank you for taking the time to provide it. We appreciate your frustrations, but would firstly...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 90 - USD 121 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 6
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, Agoda and Book Direct Rooms so you can book your The Black Swan Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Middleham
    Add Photo Photos
    Traveller (22)
    Dining (2)
    Room & Suite (2)
    Hotel & Grounds (17)
    Family and Play Areas (2)
    Bathroom (1)
    Nearby
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    The White Swan Hotel
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    .03 km away
     
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    Ask a question
    Questions & Answers
    benth0mps0n
    23 April 2017|
    AnswerShow all 2 answers
    Response from benth0mps0n | Property representative |
    Yes we understand this and trip advisor are being less than helpful about it but this is a contributing factor to why we have now changed the trading name to The Black Swan Inn as we are a traditional Inn and not a hotel... More
    0
    Votes
    Room Tips
    "Request a back room to look over the garden"
    Read review
    "Ask size of room before booking"
    Read review
    "the rooms to the back are quieter as are off the road"
    Read review
    "Stay somewhere else!"
    Read review
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