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Metropole Hotel

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Traveller (282)
Room & Suite (109)
Dining (19)
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Overview
  • Excellent41%
  • Very good35%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“richardson group”(22 reviews)
“car park”(129 reviews)
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Reviews (1,583)
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227
102
66
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617
560
227
102
66
Show reviews that mention
All reviewsrichardson groupcar parkrichardson hotelssea viewon arrivalhotel is in a great locationbit datedbreakfast and dinnercamel estuaryrick stein's seafood restaurantfantastic viewscooked breakfastwinter breakstayed for two nightsenjoyable stayfour poster bedcream tea
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411 - 415 of 1,572 reviews
Reviewed 22 June 2016

We had a room overlooking the estuary, clean and spacious. It's been a while since we've been back here, it's not changed much ( in a good way ) Old school hotel, afternoon cream teas, linen napkins, attentive staff, absolutely great place. Will come again

1  Thank thefolly4
Response from Melissa H, General Manager at Metropole HotelResponded 24 June 2016

Dear thefolly4, Thank you for your review. I am pleased you had a good stay with us. I hope it won't be too long before you are back to visit again. Kind regards Melissa Harris

Reviewed 22 June 2016 via mobile

We stayed for a few days here. It is a centrally located hotel. I guess it is a mix of extreme highs and lows. The highs The staff were all very sweet The food was simply outstanding. It just doesn't seem to go with the...More

2  Thank collegefield
Reviewed 20 June 2016

My Sister and I planned this get-a-way 3 months in advance. We kept seeing lower rates advertised and when she contacted the hotel, instead of making the adjustment, they convinced her to take the breakfast and dinner inclusion instead. This turned out to be a...More

5  Thank Cathy O
Reviewed 19 June 2016

Lovely clean bedroom with fantastic views. Friendly staff but disorganised breakfasts. Staff didn't notice fruit juice needed refilling or croissants, cereals and jams running out so sometimes had to wait for these to be brought out from the kitchen. In the case of the croissants...More

Thank David G
Response from Melissa H, General Manager at Metropole HotelResponded 21 June 2016

Dear David G, Thank you for your review. I am sorry to read you found the breakfasts so chaotic, they are obviously very busy and fast paced while we are so busy but there is no excuse to be running out of juices or other...More

Reviewed 18 June 2016

We have stayed here many times over the year's but this is the first time we stayed with the dog and they wellcomed him no problems. The room we stayed in was lovely and clean and was kept great through out our stay. Breakfast was...More

Thank ashley8277
Response from Melissa H, General Manager at Metropole HotelResponded 21 June 2016

Dear ashley8277, Thank you for taking the time to post your review. I am pleased you enjoyed your stay, and your room, but I am sorry that breakfast was not up to our usual standard, I do apologise. I will certainly pass on your comments...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Internet
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 137 - USD 254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 137 - USD 254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (282)
Room & Suite (109)
Dining (19)
Pool & Beach (8)
Questions & Answers
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JohnK1899
22 January 2017|
AnswerShow all 2 answers
Response from MaggiD279 | Reviewed this property |
Melissa is no longer at the Met and hasn't been for a little while
0
Votes
THERESE M H
29 September 2016|
AnswerShow all 3 answers
Response from Lauren6166 | Reviewed this property |
Hi, sorry for the delay in responding I've been away myself. We took our car so can't give you info on Taxi's but I'd be surprised if you couldn't.
0
Votes
Room Tips
"stayed in room 25 and loved it harbour view"
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"Had room 16, spacious with four poster bed and great bathroom."
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"Sea view rooms are the best, you could end up with a view of the car park!"
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"Worth paying for a sea view imo. Some rooms at the back and side overlook the carpark and delivery area."
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