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I have been using this hotel for a few years now and it is sad to see how some of the facilities have deteriorated so fast. The changing rooms do not seem to be cleaned regularly and there are often used towels scattered all over...More
Sometimes you know from the off that it was going to be a good stay and this was one of those times. An extremely friendly check in followed by a warm greeting from the Manager Nick who seemed genuinely interested in us and he went...More
Response from CBB99, Owner at Crowne Plaza MarlowResponded 5 February 2018
We are very appreciative of your taking the time to provide your wonderful feedback following your conference visit and stay at the Crowne Plaza Marlow.
Your recognition in particular of the personalised attention provided by the management and the team is sincerely appreciated...More
I have been a member at this club since it opened. There has been a change of ownership last year. I am very disappointed that the quality of all services has declined terribly and it is embarrassing sometimes to remind the staff the absence of...More
Stayed on a Friday and Saturday night, using the spa treatments, gym, pool, bar and the restaurant for dinner.
We were allowed to check in early and found our kingsize room comfortable, clean, and unlike some of the other reviews, we had no problems with...More
We booked a ‘spa’ weekend here as a present however this is more of a hotel with a pool and limited spa facilities. I wouldn’t recommend going here for a spa weekend as the facilities are rather limited. When we first went to the spa...More
I would love to agree with you I really would. Used to love it here and as a local lady I'd visit all the time and recommend it to my family when they'd visit. Every establishment is capable of a hiccup, but what really... More
I would love to agree with you I really would. Used to love it here and as a local lady I'd visit all the time and recommend it to my family when they'd visit. Every establishment is capable of a hiccup, but what really makes a great place stand out is how that issue is dealt with and ultimately resolved. I've never been spoken to this way before, such a shame!