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Hard Rock Hotel Tenerife

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Hard Rock Hotel Tenerife
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430 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Maidstone, United Kingdom
Reviewed yesterday NEW

What an amazing 5 Days at the Hard Rock Hotel!. My only regret is not staying longer! Having stayed at the Hard Rock Hotel in Orlando many times, we were wondering if this latest offering in the brand, based closer to home would live up to expectations, it certainly did. Fantastic suite with jacuzzi bath in the room and walk...

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1Thank Latlum
Derby, United Kingdom
Reviewed 2 days ago NEW

We have had a great holiday at this hotel. End of January beginning of February. The rooms are pristine everything brand new. The food is delicious. The staff are all lovely. I am going to mention Chris, Ron, Fran(who always helped me down the steps) and Miguel. Now Miguel was in charge of music and we had a natter to...

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2Thank IsabellaRuby
Reviewed 5 days ago NEWvia mobile

This hotel is nuts! From the moment you arrive you know you're somewhere special. The staff run out to greet you with the coolest uniforms and escort you in to an absolutely beautiful reception. The staff are incredible! There isn't a moment you feel forgotten. The glass elevator takes you to your floor, and then the magic begins. Your room...

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2Thank Chicki B
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Chicki B, Thank you for the awesome review of our hotel! We are glad to hear about your great time with us. We’ll make sure to spread your positive feedback all over the hotel and can’t wait to have you back with us! Keep on rockin' C.Méndez Customer Care

Reviewed 5 days ago NEWvia mobile

We have just returned from a week long stay here and we were very impressed with the standard of accommodation and service. We booked a rock royalty suite and it was beautiful. The rooms are spacious and very clean with lots of little luxuries included. We dined in the steakhouse and the Asian restaurants and both were fantastic - we...

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2Thank Gemma F
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Gemma F, We appreciate your comments. We are happy to see that you had a great stay with us at Hard Rock Hotel Tenerife. Your compliments are very important and we will forward them to Victor, our buttler at Rock Royalty Level. We can't wait to see you again with us. Best regards, C.Méndez Customer Care

Bridgetown, Barbados
Reviewed 5 days ago NEW

An amazing hotel for all lovers of rock music and sun. Great rooms, with every facility, comfy beds, jacuzzi baths ad great views from the balcony. A choice of pools to suit everyone in the family, kids and grown ups. A selection of restaurants for all tastes and friendly staff everywhere who are happy to help you and direct you....

Review collected in partnership with Hard Rock Hotels & Casinos
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2Thank Helsbels575757
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Helsbels575757, Thank you so much for your amazing review. We are thrilled to find out you have enjoyed every moment while staying at Hard Rock Hotel Tenerife. Our team will be ready to welcome you once again!! . Looking forward your future visit! Rocking regards, C.Méndez Customer Care

London, England, United Kingdom
Reviewed 5 days ago NEW

This is an unexpected gem!, and although brand new ( which was evident from a few little things needed to be finished...this is a truly great hotel. If its possible to ad a real 'fun' factor to your stay then this hotel has it...from the first moment you are greeted at the door by friendly staff all wearing name badge...

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4Thank Rick J
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Rick J, Thanks for your rocking comment. It is lovely to see that you had a fantastic time here with us. We can´t wait to have you coming back for summer time!! The entire team will welcome you and make you feel once again as an authentic Rock Star. Looking forward your visit! All the best, C.Méndez Customer Care

Edinburgh, United Kingdom
Reviewed 6 days ago NEWvia mobile

The hotel, rooms and facilities are excellent however, the service is nowhere near a 5 star hotel. The staff are very friendly and, for the most part, are attentative but overall quality of service is random and really pot luck. Off to a bad start when checking in...asked us to wait for 5 minutes while they reallocated rooms as the...

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2Thank TokyoTrev55
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear TokyoTrev55 Thank you for taking the time reviewing our hotel. We apologize for not reaching your expectations during your stay with us. Our personnel works very hard in order to provide the best service to our guests, unfortunately your experience at Hard Rock Hotel Ibiza wasn´t as you expected. Our team is always ready to improve our guests satisfaction...

wigton
Reviewed 6 days ago NEW

Just returned from a weeks stay at this new hotel we were a bit sceptical after reading some of the reviews especially around the likes of foods quality at breakfast anyone not enjoying the extensive array of foods available and staff service I feel are really bad to please

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2Thank gsuttyWigton
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear gsuttyWigton, Thank you so much for your review and for choosing Hard Rock Hotel Ibiza for you stay on the island. All our facilities will be ready for you, we can´t wait to have you back again!! My kindest regards, C.Méndez Customer Care

Reviewed 6 days ago NEWvia mobile

Me my wife 2 young kids and couple of grandparents enjoyed a week at the hard rock, few issues when we first arrived with room we were given but this was resolved mainly due to Mikel helping the manager out he was a great help all holiday! Pool near reception was amazing and warm like having a bath kids pool...

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2Thank Daletania
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Deaar Daletania, I would like to thank you for your "amazing" review . We are pleased to hear that you had an awesome time with us and liked our services and facilities, they were made for all the people who enjoy to feel like real Rock Stars! We hope to have the opportunity of welcoming you back soon to provide...

Santa Cruz De Tenerife
Reviewed 6 days ago NEW

What a fantastic trip, my daughter and me had high expectations as we love the Hard Rock hotels and Tenerife did not disappoint. The room, we had the gold suite, was gorgeous. We went for the half board option and were extremely impressed with the quality of the food and the variety of restaurants. My daughter has a food allergy...

Review collected in partnership with Hard Rock Hotels & Casinos
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2Thank Mathie Van L
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Mathie, It is always a pleasure to welcome Hard Rock Lovers in our Hotel as you are!!! Thank you very much for your nice works and we look forward for welcoming you again. Rockin' regards, C.Méndez Customer Care

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located on the sunny southern coast near Adeje, Hard Rock Hotel Tenerife spreads across two brand new towers (Oasis and Nirvana), with 624 hotel rooms and suites, three amazing pools, access to a seawater lagoon and indoor and outdoor entertainment areas. This exclusive beachfront hotel is a stylish interpretation of the legendary brand with modern facilities, a recognizable design, state-of-the-art technology and a wide array of services created for your utmost well-being! With the one and only Hard Rock's Sound of Your Stay programme, musical instruments, including a Fender guitar, can be delivered to the room. ... more   less 

Additional Information about Hard Rock Hotel Tenerife

Address: Avenida Adeje 300 | Urb. Playa Paraiso, 38678, Adeje, Tenerife, Spain (Formerly Fiesta Playa Paraíso Complex)
Region: Spain > Canary Islands > Tenerife > Adeje
Price Range: $266 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hard Rock Hotel Tenerife 5*
Number of rooms: 624
Reservation Options:
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Also Known As:
Hard Rock Hotel Tenerife Adeje
Hotel Style:
#18 On the Beach Hotel in Adeje
#24 Luxury Hotel in Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Tenerife staff and other travellers.
146 questions
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Questions? Get answers from Hard Rock Hotel Tenerife staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were glad we were on the 1st floor as there are 16 floors. We did go up to the 16th floor to see the sunset and have a drink.”
 of 5 bubbles IsabellaRuby, 17 Feb 2017 | Read review
“Definitely worth upgrading to 'ROCK ROYALTY'”
 of 5 bubbles 687rickj, 14 Feb 2017 | Read review
“We had gold deluxe with partial Seaview in main building tower which was great”
 of 5 bubbles jeanmariesnedden, 5 Feb 2017 | Read review
“Do the rock royalty suites”
 of 5 bubbles Christinemasi, 30 Jan 2017 | Read review
“Second floor was not loud at all but then the hotel was quiet.”
 of 5 bubbles Lowdenj200, 29 Jan 2017 | Read review
5 of 5