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Hard Rock Hotel Tenerife

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Hard Rock Hotel Tenerife
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437 Reviews from our TripAdvisor Community

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Showing 244: English reviews
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Dartford, United Kingdom
Reviewed yesterday NEWvia mobile

Wanted a few days away in the sun. Superb hotel. Great staff. Lovely views. Fabulous rooms. There are still teething problems, they were still fixing the irrigation systems and working in some areas of the hotel. The spa is good but not really anything special; a little spoilt for us as there were construction works whilst we were there so...

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Thank Pickyperson910
Berkhamsted, United Kingdom
Reviewed 2 days ago NEW

Only an average rating due to various misgivings. On check in, after 30 min wait requested upgrade to be told nothing available but would contact us following day. ( hotel 50% occupied estimated). Heard nothing more. As a previous review states big mistake to pre book half board. Sports bar not fit to be in a 5* establishment. Tapas ok,...

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3Thank Z7417DHjohn
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Z7417DHjohn, thank you for sharing your experience at the Hard Rock Hotel Tenerife. We take very seriously your observations which help us to improve and also we thank you sincerely for bringing this to our attention. I hope you have the chance to come again to HRHT, there are improvements and novelties we are preparing for the convenience of...

Reviewed 3 days ago NEWvia mobile

To summerize our stay: WOW! Hardrock Hotel Tenerife can not be explained, you have to experience it. This is my first time staying at a Hardrock Hotel and it definitly will not be the last time. I'll especialy miss Aldaira from the Rock Shop, Miriam from the Eden Pool and Juan from the reception. A huge applause to Duty Manager...

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1Thank Jane J
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Benny and Jane, Thank you very much for your positive feedback and your nice words towards our staff. Be sure that they will receive your comments. Looking forward for welcoming you again, C.Méndez Customer Care

Hampton Hill, United Kingdom
Reviewed 5 days ago NEWvia mobile

We signed up as 'rock royaly'. Overall it was a great place to stay, though the service had room for improvement, staff sometimes not delivering on what they said they would do, and replenishment of coffee and water in the (lovely) room only occuring on request. Purchasing half board in advance was definitely a mistake. Four restarants were available for,...

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2Thank b00thenend
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear b00thenend, Thank you very much for reviewing your recent stay with us. I am truly sorry that we didn't meet with your expectations in relation with the half board. We are always making improvements in our menus and products to reach our guests expectations. I am sure if your give us a second chance, you will find all improvements...

Reviewed 5 days ago NEWvia mobile

Just had a lovely week away with the Mrs, loved the stay from the minute we saw the hotel, staff greeted us took our bags and got us a glass of prossecco at the desk which was a nice touch, you get a wrist band with a chip in so u can pay on it and get in and out...

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4Thank Home L
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Danny & Hannah, Thank you very much for your awesome feedback about your recent stay with us. We are glad to hear that we all made you feel like truly Rock Stars and that you spent a great time among us. Looking forward for welcoming you again, Rockin' regards, C.Méndez Customer Care

London
Reviewed 6 days ago NEW

We had an excellent week at the HRH Tenerife with our two boys aged 2 and 5. By splitting the accommodation across two separate towers, the hotel manages the clever trick of simultaneously appealing to both to families and to adults. Having been recently refurbished, the whole hotel is shiny and clean. The rooms are luxurious and modern, with comfortable...

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3Thank andyconda
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear andyconda, Thank you very much for reviewing our Hotel. We are thrilled to find out that your children had a great time with us that we could make them feel like truly Rock Stars!!! We look forward for welcoming you again, C.Méndez Customer Care

Maidstone, United Kingdom
Reviewed 1 week ago NEW

What an amazing 5 Days at the Hard Rock Hotel!. My only regret is not staying longer! Having stayed at the Hard Rock Hotel in Orlando many times, we were wondering if this latest offering in the brand, based closer to home would live up to expectations, it certainly did. Fantastic suite with jacuzzi bath in the room and walk...

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5Thank Latlum
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Latlum, Thank you very much for your awesome feedback about our recent stay at Hard Rock Hotel Tenerife and thanks you for sharing with us your comments about Ali Olé. We are thrilled to find out that you have enjoyed your experience in our hotel and among our team of rockers! Yes, you are right, Myriam is a real...

Derby, United Kingdom
Reviewed 1 week ago

We have had a great holiday at this hotel. End of January beginning of February. The rooms are pristine everything brand new. The food is delicious. The staff are all lovely. I am going to mention Chris, Ron, Fran(who always helped me down the steps) and Miguel. Now Miguel was in charge of music and we had a natter to...

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3Thank IsabellaRuby
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear IsabellaRuby, Thank you very much for your awesome feedback! Miguel, our VIBE manager always wants to meet with our guests music expectations and for him, it is a pleasure to play our guests favorite music, to make you feel like a Rock Star!! Looking forward for welcoming you again, Keep Rocking, C.Méndez Customer Care

Reviewed 1 week ago via mobile

This hotel is nuts! From the moment you arrive you know you're somewhere special. The staff run out to greet you with the coolest uniforms and escort you in to an absolutely beautiful reception. The staff are incredible! There isn't a moment you feel forgotten. The glass elevator takes you to your floor, and then the magic begins. Your room...

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3Thank Chicki B
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Chicki B, Thank you for the awesome review of our hotel! We are glad to hear about your great time with us. We’ll make sure to spread your positive feedback all over the hotel and can’t wait to have you back with us! Keep on rockin' C.Méndez Customer Care

Reviewed 1 week ago via mobile

We have just returned from a week long stay here and we were very impressed with the standard of accommodation and service. We booked a rock royalty suite and it was beautiful. The rooms are spacious and very clean with lots of little luxuries included. We dined in the steakhouse and the Asian restaurants and both were fantastic - we...

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2Thank Gemma F
Customer_Care_PHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Gemma F, We appreciate your comments. We are happy to see that you had a great stay with us at Hard Rock Hotel Tenerife. Your compliments are very important and we will forward them to Victor, our buttler at Rock Royalty Level. We can't wait to see you again with us. Best regards, C.Méndez Customer Care

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located on the sunny southern coast near Adeje, Hard Rock Hotel Tenerife spreads across two brand new towers (Oasis and Nirvana), with 624 hotel rooms and suites, three amazing pools, access to a seawater lagoon and indoor and outdoor entertainment areas. This exclusive beachfront hotel is a stylish interpretation of the legendary brand with modern facilities, a recognizable design, state-of-the-art technology and a wide array of services created for your utmost well-being! With the one and only Hard Rock's Sound of Your Stay programme, musical instruments, including a Fender guitar, can be delivered to the room. ... more   less 

Additional Information about Hard Rock Hotel Tenerife

Address: Avenida Adeje 300 | Urb. Playa Paraiso, 38678, Adeje, Tenerife, Spain (Formerly Fiesta Playa Paraíso Complex)
Region: Spain > Canary Islands > Tenerife > Adeje
Price Range: $267 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hard Rock Hotel Tenerife 5*
Number of rooms: 624
Reservation Options:
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Also Known As:
Hard Rock Hotel Tenerife Adeje
Hotel Style:
#18 On the Beach Hotel in Adeje
#21 Luxury Hotel in Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Tenerife staff and other travellers.
147 questions
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Questions? Get answers from Hard Rock Hotel Tenerife staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were glad we were on the 1st floor as there are 16 floors. We did go up to the 16th floor to see the sunset and have a drink.”
 of 5 bubbles IsabellaRuby, 17 Feb 2017 | Read review
“Definitely worth upgrading to 'ROCK ROYALTY'”
 of 5 bubbles 687rickj, 14 Feb 2017 | Read review
“We had gold deluxe with partial Seaview in main building tower which was great”
 of 5 bubbles jeanmariesnedden, 5 Feb 2017 | Read review
“Do the rock royalty suites”
 of 5 bubbles Christinemasi, 30 Jan 2017 | Read review
“Second floor was not loud at all but then the hotel was quiet.”
 of 5 bubbles Lowdenj200, 29 Jan 2017 | Read review
5 of 5