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We had a magnificent New Year’s Eve celebration here! An excellent seven course meal including all drinks. Dining room and bar staff always smiling and always helpful.
There followed a sun filled week in Nerja and the surrounding area. Perfect winter break.
We stayed for 2 weeks at the end of November to December 2017.
We know Nerja very well and the Balcon de Europa is in the best position for a holiday.
The Hotel, location, food & customer service was excellent.
Thankyou for such a lovely...More
Just a forewarning on booking this hotel. Bookings are taken in advance of stay and are non-refundable through booking.com (even 6 months out). Very unhelpful and uncompromising staff dealing with this issue. Plenty of reviews online about similar situations in other hotels and the hotel...More
Response from jiraiya23, Director de Recepción at Hotel Balcon de EuropaResponded today
Dear sir or madam,
We do apologize for the inconvenience regarding the cancellation for your accommodation Reservation to stay in our hotel.
Please note when making a Reservation, Cancelation policy and Method of payment is different, even if you book through Booking.com.
The Guest authorize...More
In a great shoreline position, the hotel is spotlessly clean with a great team of polite and caring staff. Rooms are very well equipped and serviced fully every day.
Will certainly return and can recommend.
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This 4* hotel is located on Balcón de Europa. As close to the city center as you can get. Rooms are nice and beds comfy. Staff very friendly and efficient. Breakfast buffe is very good, including free cava🥂 The onsite beachfront restaurante serves tasty a...More
Response from caroleknight60 | Reviewed this property |
You need to check with reception on the day of departure. We couldn't extend our room but could leave our cases securely behind reception and booked the use of a lovely shower room before we were due to leave. This was a... More
You need to check with reception on the day of departure. We couldn't extend our room but could leave our cases securely behind reception and booked the use of a lovely shower room before we were due to leave. This was a free service and was fine on the day