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Hotel Balcon de Europa

1,307 reviews
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Traveller (454)
Room & Suite (311)
Pool & Beach (82)
Overview
  • Excellent52%
  • Very good33%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“private beach”(65 reviews)
“sea view”(153 reviews)
“waiter service”(69 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (1,307)Write a Review
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All reviewsprivate beachsea viewwaiter servicebalcon de europapiano barhalf boardbeach restaurantevening mealbeach leveljunior suitegala dinnerbed and breakfastlovely hotelpeople watchingstandard roomhotel guestsper day
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1 - 5 of 1,148 reviews
Reviewed today via mobile

We had a magnificent New Year’s Eve celebration here! An excellent seven course meal including all drinks. Dining room and bar staff always smiling and always helpful. There followed a sun filled week in Nerja and the surrounding area. Perfect winter break.

Thank Michael K
Reviewed yesterday

We stayed for 2 weeks at the end of November to December 2017. We know Nerja very well and the Balcon de Europa is in the best position for a holiday. The Hotel, location, food & customer service was excellent. Thankyou for such a lovely...More

1  Thank 371cally
Reviewed 4 days ago

Just a forewarning on booking this hotel. Bookings are taken in advance of stay and are non-refundable through booking.com (even 6 months out). Very unhelpful and uncompromising staff dealing with this issue. Plenty of reviews online about similar situations in other hotels and the hotel...More

Thank FM_Dublin
Response from jiraiya23, Director de Recepción at Hotel Balcon de EuropaResponded today

Dear sir or madam, We do apologize for the inconvenience regarding the cancellation for your accommodation Reservation to stay in our hotel. Please note when making a Reservation, Cancelation policy and Method of payment is different, even if you book through Booking.com. The Guest authorize...More

Reviewed 6 days ago

In a great shoreline position, the hotel is spotlessly clean with a great team of polite and caring staff. Rooms are very well equipped and serviced fully every day. Will certainly return and can recommend.

Review collected in partnership with Jet2holidays
2  Thank Referee3103
Reviewed 1 week ago via mobile

This 4* hotel is located on Balcón de Europa. As close to the city center as you can get. Rooms are nice and beds comfy. Staff very friendly and efficient. Breakfast buffe is very good, including free cava🥂 The onsite beachfront restaurante serves tasty a...More

1  Thank Smalgangen
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
USD 112 - USD 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Nerja
#4 On the Beach Hotel in Nerja
#6 Family Hotel in Nerja
#8 Romantic Hotel in Nerja
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 112 - USD 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Nerja
#4 On the Beach Hotel in Nerja
#6 Family Hotel in Nerja
#8 Romantic Hotel in Nerja
Room types
Suites, Non-Smoking Rooms
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Traveller (454)
Room & Suite (311)
Pool & Beach (82)
Dining (77)
Hotel & Grounds (387)
Bathroom (2)
Questions & Answers
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PHILIP J
15 January 2018|
AnswerShow all 5 answers
Response from caroledean22 | Reviewed this property |
We had a double room with sea view and balcony in May last year. We paid extra when we booked with TUI/Thomson. Hope that is helpful.
1
Vote
nikibluesky
25 October 2017|
AnswerShow all 3 answers
Response from caroleknight60 | Reviewed this property |
You need to check with reception on the day of departure. We couldn't extend our room but could leave our cases securely behind reception and booked the use of a lovely shower room before we were due to leave. This was a... More
1
Vote
40Disappointed
9 October 2017|
AnswerShow all 11 answers
Response from Limeturquoise | Reviewed this property |
Best to call them. Reception are very helpful by phone. As others have said, the sea view at the hotel is well worth paying extra for. You’ll remember the view long after the price is forgotten
1
Vote
Room Tips
"Upgrade to a sea view with a balcony."
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"although you get a kettle in your room you need to take your own coffe/tea"
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"We had a garden view which was not really a view just a brick wall without a balcony . Having said that it..."
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"Balcony with a sea view."
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